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Patients Access Representative Jobs in Spring, TX

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Patients Access Representative information

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

Is it hard to be a patient access representative?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions, but it is generally manageable with proper training and experience.

What do you need to be a Patients Access Representative?

To become a Patients Access Representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical billing and scheduling software. Some positions may require previous experience in healthcare or administrative roles, and certifications such as Certified Patient Access Representative (CPAR) can enhance job prospects.

What are popular job titles related to Patients Access Representative jobs in Spring, TX?

For Patients Access Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patients Access Representative jobs in Spring, TX look for?

The top searched job categories for Patients Access Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patients Access Representative jobs?

Cities near Spring, TX with the most Patients Access Representative job openings:

Patients Access Representative jobs near you

Patient Access Representative II (Full-time)

Memorial Hermann

Houston, TX • On-site

$16.50 - $21/hr

Other

Posted 2 days ago

New

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

164th of 898 rated healthcare providers

Job description

Job Opportunity At Memorial Hermann

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Description

Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.

Minimum Qualifications

Education: High School Diploma or GED preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

  • Two (2) years of experience in a hospital or customer service setting
  • Ability to multi-task
  • Proficient typing/keyboarding skills

Principal Accountabilities

  • Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
  • Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
  • Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  • Posts payments in the computer system and generates the appropriate patient receipts.
  • Monitors, reviews and resolves patient account issues on assigned reports.
  • Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

What Memorial Hermann Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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