ZipRecruiter

Log In

1

Patient Triage Jobs (NOW HIRING)

Orange Blossom Family Health

Triage Nurse

Orlando, FL · On-site

The Clinic Triage Nurse is responsible for assessing patient symptoms and concerns during in-person visits to determine the acuity level and type of medical care required. This role ensures timely ...

In-Clinic Rx

Medical Assistant - Primary Care

Benson, NC · On-site

$14.50 - $18.50/hr

This position focuses on patient triage, obtaining vital signs, rooming patients, and preparing patients for the provider. Responsibilities: * Patient triage and intake. * Obtain and document vital ...

Georgia Urology PA

TRIAGE

Atlanta, GA

The Triage Nurse documents those patient care phone calls in the electronic health records systems according to established department routine. JOB FUNCTIONS: Essential Duties & Responsibilities:

HCP Talent

Triage Nurse

Topeka, KS · On-site

$25 - $40/hr

Triage Nurse Compensation: $25.08 to $40.00 per Hour Job Type: Full-Time | Non-Exempt | On-Site ... Provide professional assessment of patient health concerns primarily over the telephone ...

next page

Showing results 1-20

All JobsPatient Triage Jobs

Patient Triage information

See salary details

$13

$31

$51

How much do patient triage jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for patient triage in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in patient triage roles, and how are they typically addressed?

Patient triage professionals often encounter challenges such as managing high patient volumes, prioritizing care during busy periods, and quickly assessing symptoms with limited information. To address these, teams rely on standardized protocols like the Emergency Severity Index (ESI) and ongoing communication with clinicians. Continuous training and support from supervisors also help triage staff remain effective and reduce stress, ensuring patient safety and efficient workflow.

What is patient triage?

Patient triage is the process of quickly assessing and prioritizing patients based on the urgency and severity of their medical conditions. This helps ensure that those who need immediate care receive it as soon as possible, especially in emergency or high-volume healthcare settings. Triage can be performed by nurses, paramedics, or other healthcare professionals in hospitals, clinics, or over the phone. The goal is to allocate resources efficiently and improve patient outcomes.

What are the key skills and qualifications needed to thrive in Patient Triage, and why are they important?

To thrive in Patient Triage, you need strong clinical assessment skills, medical knowledge, and typically a healthcare background such as nursing or medical assisting. Familiarity with triage protocols, electronic health records (EHRs), and telehealth systems is commonly required. Excellent communication, critical thinking, and empathy are essential soft skills for accurately prioritizing patient care and reducing anxiety. These skills and qualities are vital to ensure timely, efficient, and safe patient management in high-pressure environments.

What is the difference between Patient Triage vs Medical Assistant?

AspectPatient TriageMedical Assistant
Required CredentialsCPR certification, triage trainingCertified Medical Assistant (CMA), CPR certification
Work EnvironmentEmergency rooms, urgent care, clinicsDoctor's offices, clinics, hospitals
Employer & Industry UsageHospitals, urgent care centers, emergency departmentsPrimary care clinics, outpatient facilities
Common Search & Comparison IntentUnderstanding patient assessment rolesAssisting with patient care and administrative tasks

Patient Triage involves assessing patient severity to prioritize care, often in emergency settings, requiring specific triage training. Medical Assistants perform clinical and administrative tasks, supporting healthcare providers in various outpatient settings. While both roles support patient care, triage focuses on initial assessment and prioritization, whereas Medical Assistants handle broader clinical duties.

More about Patient Triage jobs
What states have the most Patient Triage jobs? States with the most job openings for Patient Triage jobs include:
What job categories do people searching Patient Triage jobs look for? The top searched job categories for Patient Triage jobs are:
Patient Triage jobs near you
LPN-Weekend Telephone Triage-On-site

LPN-Weekend Telephone Triage-On-site

Hospice of the Western Reserve

Cleveland, OH • On-site

Part-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Hospice Of The Western Reserve rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

33rd of 45 rated hospices

Job description

Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments.


THIS POSITION WILL BE LOCATED AT OUR HEADQUARTERS IN CLEVELAND, OHIO. THE SCHEDULE IS SATURDAY AND SUNDAY, TWO TWELVE-HOUR DAY SHIFTS.

JOIN US IN MAKING THE MOST OF EVERY DAY!

Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

WHY US?

We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

We have a passion for purpose driven work! Do you?

JOIN OUR FAMILY!

Our Clinical Agents (Telephone Triage LPNs) provide prescribed medical treatment and personal care services to terminally ill persons in collaboration with the transdisciplinary team in a variety of settings. Coordinate the implementation of the Plan of Care for each patient utilizing the Nursing Process.


WHAT YOU WILL DO:

  • Answer escalated calls from families, hospital staff, nurses’ pharmacies, patients etc. and providers to begin assessing situation and gaining understanding of the patients' specific care needs and begin advising care.
  • Triage inbound calls for multiple health care professionals and families and provide intervention (be it advise or dispatch)
  • Demonstrate calm and attentive presence, expert administration of care and a unwavering spirit of compassion
  • Responsible for relaying updated or new provider contact information to staff and management.
  • Accurately document inbound/outbound patient information in agency’s EMR and associated systems
  • Provide a next level medical advice to supporting agents by being in a ready status in the Five9 system to assist.
  • Perform other duties as assigned

SUCCESS CAPABILITIES:

  • High School Diploma or Equivalent required.
  • Graduate from an accredited school of professional nursing or a school accepted for candidacy status from an accrediting body. A Registered Nurse License (RN) in the State of Ohio
  • 2-4 years of clinical support of triage or call experience in medical setting
  • Prefer a minimum of 3 years recent clinical experience in a physician’s office, hospice or palliative care work, home health, critical care and or emergency room
  • Relevant experience includes direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using nursing process, or adult/pediatric nursing care in a physician or hospital setting
  • Excellent verbal and written communication skills
  • Excellent clinical judgment and decision-making skills
  • Ability to adapt to effectively handle stress and difficult situations
  • Ability to work with minimum direction and supervision
  • Strong attention to detail
  • Ability to work in a team environment
  • Proven ability to demonstrate excellent and strong empathic phone and verbal communication with active listening skills; necessary for customer focus and adapting to varying personality types
  • Ability to multitask, set priorities and mange time effectively; ability to listen, type and update records simultaneously
  • Proficient with computers
  • Familiar with EMR systems and practices

DETAILS:

  • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
  • Tuition Assistance
  • Exempt role
  • Technology Package
  • Protocols in place for wellbeing during COVID-19

CONDITIONS OF EMPLOYMENT:

  • Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
  • Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
  • Provide an active driver’s license
  • Ability to provide proof of eligibility to work in the United States.
  • High level of integrity, ethics and professionalism.


NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who may need reasonable accommodations to complete the application process may contact:

Careers at Reserve Care

17876 St. Clair Ave.

Cleveland, OH 44114

216.383.2222 or careers@hospicewr.org

Reserve Care is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

What Hospice Of The Western Reserve employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom