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Patient Services Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Old Bridge HUB Department Name: Old Bridge HUB Req #: 0000257979 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects the ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 0000257009 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Towne Centre Family Care Pay Range ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 48795 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Ocean Gastroenterology Pay Range: $20.63 ...

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 0000257979 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Old Bridge HUB Pay Range: $20.63 ...

Fenway Health

Patient Services Supervisor

Boston, MA · On-site

Patient Services Supervisor Boston, MA ( • Patient Services Job Type Full-time Description Under the supervision of the Director of Patient Services, Patient Services Supervisor is responsible for ...

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Ocean Gastroenterology Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Neptune, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Rutgers University Medical Grp Department Name: Pediatric Orthopedic Associate Req #: 0000263003 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Workfit Medical

Patient Services Representative

Ithaca, NY · On-site

$20 - $23/hr

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term ...

SNI USA Inc

Patient Services Representative

Princeton, NJ · On-site

$18.25 - $23.25/hr

Patient Services Representative - Radiology Mercer County, NJ | 100% Onsite Join a leading radiology practice in Mercer County, NJ as a Patient Services Representative . In this front-facing role ...

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Patient Services information

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How much do patient services jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient services in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is patient services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What are the key skills and qualifications needed to thrive in patient services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.

What are some common challenges faced in a patient services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

More about Patient Services jobs

What cities are hiring for Patient Services jobs?

Cities with the most Patient Services job openings:

What are the most commonly searched types of Patient Services jobs?

The most popular types of Patient Services jobs are:

What states have the most Patient Services jobs?

States with the most job openings for Patient Services jobs include:

Patient Services jobs near you
Infographic showing various Patient Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.

Patient Services Rep

Lakewood, NJ • On-site

RWJBarnabas Health
Hospitals • 10K+ employees

7.5

Company rating: 7.5 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

234th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about RWJBarnabas Healthexternal

$20.63 - $25.71/hr

Full-time

Re-posted 17 days ago

Job description

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: OGOA

Req #: 0000258907

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. Please advise the schedule for this role is Monday-Thurdsay, 8:30am-5:00pm, Friday 7:30am-4:00pm, with hours subject to change based on practice’s needs.

RWJBarnabas Health logo

About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

View All RWJBarnabas Health Jobs

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