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Patient Services Technician Jobs (NOW HIRING)

PathGroup

Patient Services Technician

Buchanan, GA · On-site

$15.50 - $21.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Chattanooga, TN · On-site

$14.25 - $19.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Carmel, IN · On-site

$16.50 - $22.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

White House, TN · On-site

$16.75 - $23/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Carrollton, GA · On-site

$14.50 - $19.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Pulaski, TN · On-site

$17.25 - $23.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Azle, TX · On-site

$15.25 - $21/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Chattanooga, TN

$16 - $21.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Dawsonville, GA · On-site

$15.75 - $21.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

George West, TX

$17.75 - $24.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Blairsville, GA · On-site

$15.25 - $21/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Lynchburg, VA · On-site

$17 - $23.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Temple, GA · On-site

$15 - $20.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Murfreesboro, TN · On-site

$15.75 - $21.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Dawsonville, GA · On-site

$15.75 - $21.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

London, KY · On-site

$14.75 - $20.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Dawsonville, GA · On-site

$15.75 - $21.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Winchester, TN

$15 - $20.50/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Fayetteville, NC · On-site

$16 - $22/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Alpharetta, GA · On-site

$17 - $23.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

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Patient Services Technician information

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How much do patient services technician jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient services technician in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is a patient services technician?

A Patient Services Technician is a healthcare professional who assists with both clinical and administrative tasks in medical facilities such as hospitals, clinics, and laboratories. Their responsibilities often include collecting specimens like blood and urine, preparing patients for procedures, processing lab samples, and ensuring patient comfort. They may also handle administrative duties such as scheduling appointments and updating medical records. Patient Services Technicians play a crucial role in supporting patient care and ensuring smooth operations within healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services technician, and why are they important?

To thrive as a Patient Services Technician, you need a solid understanding of basic patient care, phlebotomy, specimen collection, and typically a high school diploma or equivalent with relevant certification. Familiarity with electronic health record (EHR) systems, laboratory equipment, and safety protocols is highly valued. Attention to detail, compassion, and strong interpersonal communication are important soft skills for effectively supporting patients and collaborating with healthcare teams. These abilities are crucial for ensuring patient comfort, maintaining accurate records, and delivering efficient, safe healthcare services.

What are some common challenges patient services technicians face in balancing administrative and clinical tasks?

Patient Services Technicians often juggle both direct patient care, such as collecting specimens, and important administrative duties like updating medical records and scheduling appointments. Balancing these responsibilities can be challenging, especially in busy healthcare settings where urgent requests and patient needs arise unexpectedly. Effective time management, strong communication skills, and a collaborative attitude with nurses and administrative staff are key to staying organized and maintaining high-quality patient care. Many employers offer training and support to help technicians adapt and thrive in this dynamic environment.

How much money do patient services technicians make?

Patient Services Technicians typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and healthcare setting. Entry-level positions may start lower, while those with certifications or specialized skills can earn higher wages.

What does a patient services technician do?

A patient services technician assists healthcare providers by preparing patients for examinations, taking vital signs, and recording medical histories. They often work at reception, schedule appointments, and ensure patient comfort, requiring good communication skills and attention to detail.
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Patient Services Technician jobs near you
Infographic showing various Patient Services Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.

Patient Services Technician

Buchanan, GA • On-site

PathGroup
Biotechnology Research and Development • 501 - 1,000 employees

7.3

Company rating: 7.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

75th of 120 rated laboratories

People enjoy working here

Good employer

Recommended by parents

Learn more about PathGroupexternal

$15.50 - $21.50/hr

Full-time

Posted 8 days ago

Job description

JOB SUMMARY:
Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
  • Greets customers appropriately. Treat all customers in a courteous manner.
  • Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
  • Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
  • Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.
  • Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Researches test/client information utilizing lab computer system.
  • Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
  • Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
  • Maintains required records and documentation.
  • Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.
  • Assists with compilation of monthly statistics and data.
  • Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
  • Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
  • Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
  • Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Performs duties in an independent manner.
  • Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
  • Contributes to a positive work climate and to the team effort of the department and company.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
  • Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
  • Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:
  • Works with other departments within PathGroup and subsidiaries.
  • Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
  • Other duties as assigned.

EDUCATION & LICENSURE:
  • High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
  • Phlebotomist Certification is preferred. (Required in Louisiana).

REQUIREMENTS:
  • At least 1 year of prior job-related experience preferred.
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About PathGroup

Sourced by ZipRecruiter

Industry

Biotechnology research and development, health care and social assistance and medical and diagnostic laboratories

Company size

501 - 1,000 Employees

Headquarters location

Brentwood, TN, US

Social media

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