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Patient Services Coordinator Jobs in Racine, WI (NOW HIRING)

Client Services Coordinator

Waterford, WI · On-site

$19.25 - $24.25/hr

As our new Client Services Coordinator, you will be the welcoming voice and the organizational backbone for clients, ensuring their journey with Sippel Law is seamless, supportive, and perfectly ...

Client Services Coordinator

Waterford, WI · On-site

$19.25 - $24.25/hr

As our new Client Services Coordinator, you will be the welcoming voice and the organizational backbone for clients, ensuring their journey with Sippel Law is seamless, supportive, and perfectly ...

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Patient Services Coordinator information

See Racine, WI salary details

$12

$19

$25

How much do patient services coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient services coordinator in Racine, WI is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.55 per hour, depending on experience, location, and employer.

What does a patient services coordinator do?

A Patient Services Coordinator is responsible for managing the administrative and communication tasks involved in patient care within a healthcare facility. They schedule appointments, handle patient intake, answer questions about services, and act as a liaison between patients, medical staff, and insurance providers. Their goal is to ensure a smooth and positive experience for patients by addressing their needs and helping them navigate the healthcare system.

What does a patient services coordinator do?

A patient services coordinator performs administrative and customer service duties at a medical facility. These duties include coordinating appointment schedules, counseling patients on treatment options available to them, and assessing benefit or insurance plans. Qualifications for this job include a high school diploma and some postsecondary training in medical administration and clerical work. You should be familiar with health benefits, medical billing, accounting, and be competent with computer software.

What are the key skills and qualifications needed to thrive as a patient services coordinator?

To thrive as a Patient Services Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by an associate's degree or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Exceptional communication, problem-solving abilities, and a patient-centered attitude help you excel in managing patient interactions and coordinating care. These skills are crucial for ensuring efficient operations, positive patient experiences, and effective coordination between patients and healthcare providers.

What are some common challenges patient services coordinators face when managing patient appointments and communication?

Patient Services Coordinators often handle a high volume of appointment scheduling, which can be challenging when balancing urgent patient needs, provider availability, and last-minute changes. Additionally, they must communicate effectively with patients who may have questions or anxieties about their care, requiring compassion and strong interpersonal skills. Navigating electronic health record systems and ensuring accurate data entry are also critical, as mistakes can impact patient care and clinic operations. Building strong organizational habits and maintaining clear communication with both patients and clinical staff are key to overcoming these challenges.

What is the difference between Patient Services Coordinator vs Medical Office Assistant?

AspectPatient Services CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, insurance verificationAdministrative tasks, data entry, patient check-in/out
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

Both roles involve administrative support in healthcare settings, but Patient Services Coordinators focus more on patient communication and scheduling, while Medical Office Assistants handle more clerical and administrative tasks. They often work together to ensure smooth patient flow and office operations.

More about Patient Services Coordinator jobs

What are the most commonly searched types of Patient Services jobs in Racine, WI?

The most popular types of Patient Services jobs in Racine, WI are:

What are popular job titles related to Patient Services Coordinator jobs in Racine, WI?

For Patient Services Coordinator jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Patient Services Coordinator jobs?

Cities near Racine, WI with the most Patient Services Coordinator job openings:

Infographic showing various Patient Services Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,902 per year, or $19.7 per hour.

Patient Services Coordinator

PT Solutions Physical Therapy

Milwaukee, WI • On-site

$18 - $21/hr

Other

PTO

Re-posted 19 days ago


PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

270th of 895 rated healthcare providers


Job description

Job Overview & Responsibilities
Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!
Clinic Address:
2301 N Lake Dr
2nd floor
Milwaukee, Wisconsin 53211
What You Will Get
In addition to the standard benefit offering, you can expect to receive:
  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees
Qualifications & Pay Range
Your Responsibilities as a Patient Service Coordinator
  • Reconcile patient payments and units billed while following HIPAA guidelines
  • Follow appropriate processes for Insurance Verification and/or benefits management
  • Obtain authorization and/or prior authorization
  • Over the counter collections and reconciliation of all charges weekly and monthly
  • Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1-2 years of customer service experience (experience with healthcare preferred).
Schedule
  • Full Time

Compensation
Pay Range: $18-21/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
Company Overview
A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let's go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.
We are an equal opportunity employer and welcome all qualified candidates to apply.

What PT Solutions Physical Therapy employees say

Pay

Benefits

Hours and flexibility

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