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Director Patient Services Jobs in Racine, WI (NOW HIRING)

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Director Patient Services information

See Racine, WI salary details

$31.4K

$113.7K

$163.2K

How much do director patient services jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director patient services in Racine, WI is $113,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $136,900.00 per year, depending on experience, location, and employer.

What is a director patient services?

A Director of Patient Services oversees the delivery of healthcare services to ensure quality patient care and compliance with regulations. They manage healthcare staff, develop policies, and work to improve patient satisfaction and operational efficiency. This role often requires collaboration with medical professionals, administrators, and external agencies to enhance service delivery. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are the primary challenges a director patient services typically faces in their daily work?

Directors of Patient Services often navigate challenges such as balancing patient satisfaction with operational efficiency, ensuring compliance with healthcare regulations, and addressing the diverse needs of both patients and staff. They frequently coordinate between clinical teams, administrative departments, and external stakeholders to resolve service issues and improve patient experience. The fast-paced nature of healthcare demands strong problem-solving skills and adaptability, as priorities can shift quickly with patient needs or policy changes. Successfully overcoming these challenges is crucial to maintaining high standards of care and fostering a positive work environment for the entire team.

What are the key skills and qualifications needed to thrive in the director patient services position, and why are they important?

To thrive as a Director Patient Services, you typically need a background in healthcare administration, strong leadership experience, and a relevant degree such as in nursing or healthcare management. Familiarity with hospital information systems, patient management platforms, and regulatory compliance (like HIPAA) is generally required, and certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Outstanding interpersonal communication, conflict resolution, and team-building abilities are essential soft skills in this position. These combined skills ensure effective oversight of patient services, drive patient satisfaction, and enable the delivery of high-quality, compliant care in complex multi-disciplinary environments.

What are the most commonly searched types of Patient Services jobs in Racine, WI?

The most popular types of Patient Services jobs in Racine, WI are:

What are popular job titles related to Director Patient Services jobs in Racine, WI?

For Director Patient Services jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Director Patient Services jobs in Racine, WI look for?

The top searched job categories for Director Patient Services jobs in Racine, WI are:

What cities near Racine, WI are hiring for Director Patient Services jobs?

Cities near Racine, WI with the most Director Patient Services job openings:

Patient Services Representative

Grayslake, IL โ€ข On-site

Solve IT Strategies, Inc.
Recruiting and Staffing Servicesย โ€ขย 11 - 50 employees

$17 - $21.75/hr

Other

Re-posted 18 days ago


Job description

Description:
Meal-Break Length: 30_minutes
Weekend Requirement: no
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Required
High school diploma or GED equivalent.
Zero (0) to two (2) years' experience in a customer service position.
Preferred
Bachelor's degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual
Responsibilities:
Communicates with patients and guests including greeting them upon arrival, confirming identity, and providing necessary information related to their visit.
Completes check-in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co-payments, past due balances and point of service payments.
Posts payments, process billing information and perform "end of day" cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned

Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016