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Patient Services Assistant Jobs in Rochester, MN

Quality Care LLC

Patient Transporter

Rochester, MN · On-site

$15.75 - $21.25/hr

... Assist with any necessary mobility aids or equipment during transport ... Qualifications: • Strong customer service and interpersonal skills. • Ability to provide ...

Quality Care LLC

Patient Transporter

Rochester, MN · On-site

$15.75 - $21.25/hr

... Assist with any necessary mobility aids or equipment during transport ... Qualifications: • Strong customer service and interpersonal skills. • Ability to provide ...

CLD ROCHESTER MN LLC

Patient Care Coordinator

Rochester, MN · On-site

$17 - $22.50/hr

Assistant Patient Support Team Manager (APSTM) Requirements: As a Patient Care Coordinator you will ... You will provide exceptional customer service to all individuals calling into the clinic.

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$11

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How much do patient services assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient services assistant in Rochester, MN is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.74 per hour, depending on experience, location, and employer.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

More about Patient Services Assistant jobs
What are popular job titles related to Patient Services Assistant jobs in Rochester, MN? For Patient Services Assistant jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Rochester, MN look for? The top searched job categories for Patient Services Assistant jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Patient Services Assistant jobs? Cities near Rochester, MN with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
PRN Physical Therapy Assistant (PTA)

PRN Physical Therapy Assistant (PTA)

Eden Senior Care

Pine Island, MN • On-site

$27.75 - $36.75/hr

Part-time

Posted 23 days ago

Job description

Edenbrook Pine Haven is an industry-leading skilled nursing facility dedicated to delivering excellence in post-acute rehabilitation and long-term care. We cultivate a culture and family-like environment to attract the best healthcare professionals and caregivers that ensure that each guest is not treated like a patient…. but like family.

Position: PRN Physical Therapy Assistant (PTA)

Take advantage of our $250 sign on bonus!

Job Responsibilities:

  • Maintain the standards for rehabilitation services in accordance with the Company Mission and Goals
  • Be courteous to all patients and respectful of them, their environment and their culture
  • Provide quality therapy services at every patient contact, including treatment interventions, program implementation, discharge planning and related documentation and communication under the direction and supervision of the physical therapist
  • Prioritize and maintain a work schedule that is appropriate for the facility and in accordance with your employment
  • Assist Therapy management staff in maintaining a positive, productive, and beneficial working relationship with all Facility staff
  • Adhere to the policies and procedures necessary for day to day operations of the rehab department
  • Screen patients to determine the need for evaluation under the supervision of the PT
  • Treat patients to relieve pain and develop or restore function to achieve maximum performance under the supervision of a physical therapist
  • Monitor patient response to intervention, communicate any changes and follow through with all updates to the treatment modalities, goals, and frequency as needed under the direction and supervision of the physical therapist
  • Fulfills documentation requirements in a complete, appropriate and timely manner
  • Communicate and collaborate with other team members regarding the care of clients receiving therapy services
  • Assist with data collection on patients progress under the supervising PT
  • Plan for patient's discharge when maximum benefits have been met in coordination with the supervising PT
  • Provide complete and correct billing summaries as required
  • Attend in-service education when provided to rehab staff\
  • Maintain a neat and well-organized therapy department
  • Perform administrative duties to assist in the provision of therapy services\
  • Identify all new rehab admissions and notify physical therapist when appropriate
  • Communicate upcoming patient discharges with Facility staff as required
  • Attend appropriate care plan meetings when requested
  • Provide in-service education to staff when requested
  • Supervise the physical therapist assistant student as appropriate
  • Provide other job-related tasks and duties as assigned

Reasons to join:

  • Great team environment
  • Supportive leadership staff\
  • Competitive Wages

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