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Patient Services Assistant Jobs in Rochester, MN

Patient Care Coordinator

Rochester, MN · On-site

$17 - $22.50/hr

Assistant Patient Support Team Manager (APSTM) Requirements: As a Patient Care Coordinator you will ... You will provide exceptional customer service to all individuals calling into the clinic.

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Patient Services Assistant information

See Rochester, MN salary details

$11

$19

$27

How much do patient services assistant jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient services assistant in Rochester, MN is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.74 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Most standard jobs, including Patient Services Assistants, do not typically pay $2,000 per day. High-paying roles such as specialized surgeons, anesthesiologists, or certain executive positions can reach or exceed this daily rate, often requiring advanced certifications, extensive experience, and working in high-demand environments. These roles are usually found in healthcare, finance, or executive management sectors.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What does a patient assistant do?

A patient services assistant helps patients by scheduling appointments, verifying insurance, updating medical records, and providing general support in healthcare settings. They often communicate with patients and healthcare staff, requiring good organizational and communication skills, and may use electronic health record systems. Their role ensures smooth patient flow and efficient clinic operations.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What job makes 10,000 a month without a degree?

A Patient Services Assistant typically earns less than $10,000 a month; high earnings in healthcare roles often require advanced certifications or experience. Jobs that can reach $10,000 monthly without a degree include certain sales, real estate, or skilled trades positions, but these usually depend on commission, performance, or specialized skills. Most roles with such high income levels generally require experience, licensing, or entrepreneurial effort rather than just a degree.

What does a patient service assistant do?

A patient service assistant provides administrative and clerical support in healthcare settings, such as scheduling appointments, checking in patients, and updating medical records. They often communicate with patients and healthcare staff, using computer systems and medical software to ensure smooth operations.
More about Patient Services Assistant jobs
What are popular job titles related to Patient Services Assistant jobs in Rochester, MN? For Patient Services Assistant jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Rochester, MN look for? The top searched job categories for Patient Services Assistant jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Patient Services Assistant jobs? Cities near Rochester, MN with the most Patient Services Assistant job openings:
Registered Nurse - Pulmonary Patient Services - RN

Registered Nurse - Pulmonary Patient Services - RN

Mayo Clinic

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago


Mayo Clinic rating

7.9

Company rating: 7.9 out of 10

Based on 686 frontline employees who took The Breakroom Quiz

105th of 877 rated healthcare providers


Job description


Location: Gonda 18 South
The Pulmonary Medicine adult ambulatory practice meets the adult patient's needs with acute and chronic pulmonary disease. The unit is staffed with consultants, fellows, NP/PA, registered nurses, procedure assistants, respiratory therapists and Internal Medicine residents . Services include but not limited to medical management, education, same-day interventional procedures and managing in basket messages.
The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects.
For New Graduate Nurses: Please apply through the Nurse Residency Program posting, which is specifically designed to support new graduate RNs. Visit the Nurse Residency webpage for program details including current and upcoming application windows. Within the Nurse Residency application process, you may indicate work units and specialties of interest. If selected to move forward, you will meet with a Nursing Placement Coordinator who will help you explore Mayo Clinic opportunities that are best aligned with your current and future professional goals. Together, we'll identify a work area that provides an excellent foundation for your nursing career.
This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification.
Qualifications
Graduate of a nursing program, as recognized by the Accreditation Commission for Education in Nursing (ACEN), Commission on Collegiate Nursing Education (CCNE), National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). One year of RN experience required.
All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program within five years from the last day of the month of the RN start date.
All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program as stipulated by the degree requirement program in place at time of hire.
Additional Qualifications:
1 year RN experience required
Minimum of two years previous RN experience preferred. Advanced Cardiac Life Support (ACLS) and EKG experience preferred. Experience with moderate sedation is beneficial. Demonstrated leadership, effective communicator, and excellent critical thinking skills. Additional specialty certification/training as required by the work area.
Internal applicants are required to attach their three most recent performance appraisals.
License and Certification (Must obtain prior to start date):
Current RN license by applicable state requirements.
BLS (Basic Life Support) must be valid for 90 days post start date; acceptable certifications include: American Heart Association (AHA)/ Heartcode® BLS, Military Training Network, Red Cross (CPR/AED for Professional Rescuers and Health Care Providers).
Additional state licensure(s) and/or specialty certification/training as required by the work area.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919