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Patient Services Assistant Jobs in Rochester, MN

Petco

Veterinary Assistant

Highland, MN

$15.25 - $19.25/hr

The patient's needs always come first. * Every team member understands that they have the power to ... or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity ...

GEN4 Dental

Dental Assistant

Rochester, MN · On-site

$28 - $32/hr

... patient-focused environment. Our team works together to provide a full range of services, including ... Learn more about us at: www.rochesterdentalclinic.com Dental Assistants are an integral member of ...

Gen4 Dental

Dental Assistant

Rochester, MN

$28 - $32/hr

... patient-focused environment. Our team works together to provide a full range of services, including ... Learn more about us at: www.rochesterdentalclinic.com Dental Assistants are an integral member of ...

Ebenezer

Nursing Assistant (CNA/NAR)

Lake City, MN · On-site

$23.73 - $25.68/hr

This patient support schedule includes; * 16 hours in two weeks * Evening shift * Every other ... service. Our skilled nursing facility can provide care for up to 90 residents across our ...

Ebenezer

Nursing Assistant (CNA/NAR)

Lake City, MN · On-site

$15.75 - $20.25/hr

This patient support schedule includes; * 75 hours in two weeks * Evening shift * Every other ... service. Our skilled nursing facility can provide care for up to 90 residents across our ...

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How much do patient services assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient services assistant in Rochester, MN is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.74 per hour, depending on experience, location, and employer.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

More about Patient Services Assistant jobs
What are popular job titles related to Patient Services Assistant jobs in Rochester, MN? For Patient Services Assistant jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Rochester, MN look for? The top searched job categories for Patient Services Assistant jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Patient Services Assistant jobs? Cities near Rochester, MN with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Physical Therapist Assistant

Physical Therapist Assistant

Blue Stone Therapy

Spring Valley, MN

$24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Blue Stone Therapy rating

4.2

Company rating: 4.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Blue Stone Therapy is proud to be certified as a Great Place to Work®
Since 2009, Blue Stone Therapy has partnered with skilled nursing and senior living communities across the Midwest to deliver individualized, high-quality physical, occupational, and speech therapy services. We are committed to strong clinical standards, consistent operations, and long-term partnerships that support meaningful patient outcomes.
Physical Therapist Assistant (PTA) - Spring Valley, MN
Blue Stone Therapy is seeking a Physical Therapist Assistant (PTA) to provide rehabilitation services to adult and geriatric patients at Spring Valley Care Center.
This role focuses on delivering skilled physical therapy services to adult and geriatric patients in a skilled nursing and post-acute rehabilitation setting. The Physical Therapy Assistant works under the supervision of a licensed Physical Therapist to implement treatment plans designed to improve mobility, strength, balance, endurance, pain management, and overall functional independence.
What You'll Do

  • Provide skilled physical therapy treatment in accordance with established plans of care
  • Implement individualized treatment programs focused on functional and measurable outcomes
  • Treat adult and geriatric patients in a skilled nursing facility (SNF) setting and rehabilitation settings
  • Monitor patient response to treatment and communicate progress with the supervising Physical Therapist
  • Maintain timely, accurate documentation to support quality care and reimbursement standards
  • Collaborate with interdisciplinary team members and facility staff to support positive patient outcomes
Requirements
What You Bring
  • Graduate of an accredited Physical Therapy Assistant program
  • Current Physical Therapy Assistant license (or eligibility for licensure) in applicable state
  • Experience in skilled nursing, long-term care, or post-acute rehabilitation preferred
  • Strong communication, organization, and clinical reasoning skills
  • Commitment to patient-centered care and professional standards
Why Blue Stone Therapy?
We believe exceptional care begins with exceptional clinicians. Our teams are supported by consistent leadership, collaborative partnerships, and a shared purpose of enhancing lives through quality rehabilitation services. We invest in clinical growth, strong facility relationships, and an environment where therapists can focus on delivering meaningful outcomes.
Benefits
  • Medical, Dental, and Vision insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) with employer contribution
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO) and paid holidays
  • And more

Benefits are subject to eligibility requirements and the terms of applicable plans or programs.
Blue Stone Therapy is an Equal Opportunity Employer
Salary Description
$24.00 to 36.00

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