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Remote Patient Access Representative Jobs in Rochester, MN

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

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Remote Patient Access Representative information

See Rochester, MN salary details

$12

$19

$24

How much do remote patient access representative jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote patient access representative in Rochester, MN is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.49 per hour, depending on experience, location, and employer.

What is a Remote Patient Access Representative job?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a typical day look like for a Remote Patient Access Representative?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What job categories do people searching Remote Patient Access Representative jobs in Rochester, MN look for? The top searched job categories for Remote Patient Access Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Patient Access Representative jobs? Cities near Rochester, MN with the most Remote Patient Access Representative job openings:
Infographic showing various Remote Patient Access Representative job openings in Rochester, MN as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 56% Full Time, 38% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,270 per year, or $19.4 per hour.

Patient Account Representative-Insurance

Olmsted Medical

Rochester, MN • Remote

$23.18 - $28.97/hr

Full-time

Medical, Dental, Vision, Life

Posted 9 days ago


Job description

1.0 FTE - Day Shift **REMOTE position, Work MUST be performed from within the State of Minnesota. **

Starting Pay - $23.18 to $28.97 (based on experience)

Offers for external candidates are generally made between the minimum and midpoint of the range, based on experience.

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

  • Medical Insurance
  • Dental Insurance  
  • Vision Insurance
  • Basic Life Insurance
  • Tuition Reimbursement
  • Employer Paid Short-Term Disability and Long-Term Disability
  • Adoption Assistance Plan

Qualifications:

  • College Certificate, Associate’s Degree, or equivalent related experience required
  • Experience in medical billing, patient accounts, or healthcare revenue cycle operations preferred
  • Knowledge of insurance payers, billing processes, claim submission, and reimbursement workflows
  • Experience with claim follow-up, denial management, and appeals preferred
  • Strong attention to detail and effective problem-solving skills
  • Proficiency with computers with the ability to learn billing systems, software, and navigate payer websites and portals
  • Effective communication to interact with insurance companies, internal departments, team members and patients
  • Strong math skills with a basic understanding of the revenue cycle
  • Understanding of Provider Based Billing (PBB) preferred
  • Ability to manage multiple tasks independently and as part of a team in a fast-paced environment

Job Responsibilities:

  • Reviews insurance claims prior to submission to identify and resolve errors, ensuring accurate and timely billing in accordance with payer guidelines.
  • Monitors claim status and follows up with insurance carriers on delayed or unpaid claims.
  • Reviews and resolves denied claims in collaboration with payers and patients.
  • Posts insurance payments, adjustments, and remittance activity accurately to patient accounts.
  • Investigates and resolves credit balances and billing discrepancies.
  • Responds to internal and external inquiries related to billing and insurance.
  • Documents all actions and follow-up activities within the billing system.
  • Maintains current knowledge of payer guidelines, updates, payer websites and payer portals.
  • Supports development and implementation of department procedures and workflows.
  • Participates actively in department meetings, focus groups, training opportunities, and process improvement initiatives.
  • Maintains data integrity within billing systems by following established workflows and standards.
  • Reviews reports and work queues to support A/R goals.
  • Performs other duties as assigned.