Serve as executive-level interface to Revenue Cycle leadership, representing the automation program ... patient access. * Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle ...
Serve as executive-level interface to Revenue Cycle leadership, representing the automation program ... patient access. * Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle ...
Serve as executive-level interface to Revenue Cycle leadership, representing the automation program ... patient access. * Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle ...
Serve as executive-level interface to Revenue Cycle leadership, representing the automation program ... patient access. * Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle ...
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing skills * Take at least 2 surveys per week Benefits * Earn up to $25 per survey
Remote Patient Access Representative information
See Rochester, MN salary details
$12.46 - $13.55
1% of jobs
$13.55 - $14.64
2% of jobs
$14.64 - $15.73
6% of jobs
$15.73 - $16.82
11% of jobs
$17.10 is the 25th percentile. Wages below this are outliers.
$16.82 - $17.90
19% of jobs
The median wage is $18.86 / hr.
$17.90 - $18.99
13% of jobs
$18.99 - $20.08
15% of jobs
$20.98 is the 75th percentile. Wages above this are outliers.
$20.08 - $21.17
11% of jobs
$21.17 - $22.26
12% of jobs
$22.26 - $23.35
6% of jobs
$23.35 - $24.44
5% of jobs
$12
$19
$24
How much do remote patient access representative jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote patient access representative in Rochester, MN is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.49 per hour, depending on experience, location, and employer.
What is a Remote Patient Access Representative job?
A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.
What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?
To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.
What does a typical day look like for a Remote Patient Access Representative?
A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.
More about Remote Patient Access Representative jobs
What job categories do people searching Remote Patient Access Representative jobs in Rochester, MN look for? The top searched job categories for Remote Patient Access Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Patient Access Representative jobs? Cities near Rochester, MN with the most Remote Patient Access Representative job openings:
Full-time
Medical, Dental, Vision, Retirement
This job post has expired today. Applications are no longer accepted.
Mayo Clinic rating
7.8
Based on 671 frontline employees who took The Breakroom Quiz
131st of 864 rated healthcare providers
Job description
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Responsibilities
The Director, Revenue Cycle Automation & AI leads Mayo Clinic's automation and AI portfolio across Revenue Cycle operations. This leader owns strategy, delivery, and value realization for a mature, multi-year program that has delivered significant FTE savings and process improvement. The role sets direction for agentic automation, RPA, and AI-enabled solutions in Revenue Cycle; partners deeply with Revenue Cycle operational leadership; and ensures the pillar continues to scale without disruption as the broader program expands.
Key Responsibilities:
- Own the end-to-end Revenue Cycle automation and AI portfolio strategy, roadmap, and delivery outcomes, in partnership with Revenue Cycle operational leaders.
- Lead a multi-disciplinary delivery team of developers, architects, and analysts to design and deploy UiPath and AI-enabled solutions across Revenue Cycle workflows.
- Sponsor and govern agentic automation initiatives (e.g., UiPath Maestro, LLM-based agents with human-in-the-loop) that extend the program beyond traditional RPA.
- Drive business case development, ROI measurement, and value realization reporting for Revenue Cycle initiatives, leveraging standardized rate cards and value levers.
- Manage vendor and platform relationships (UiPath and AI tooling) for Revenue Cycle use cases, coordinating with enterprise architecture and procurement.
- Serve as executive-level interface to Revenue Cycle leadership, representing the automation program in governance forums, steering committees, and strategic reviews.
- Develop, coach, and retain talent across the Revenue Cycle pillar; model leadership behaviors that reinforce Mayo Clinic's primary value.
Partner across pillars to share reusable components, accelerators, and architecture patterns that benefit the broader enterprise program.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications
Bachelor degree with 10 years' experience which includes at least 7 years in general leadership required. Master's degree preferred. Broad expertise in healthcare management, healthcare operations, change management and systems preferred.
Possesses and applies knowledge of healthcare clinical and administrative systems and processes to achieve organizational priorities. Has solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook. Possess ability to apply broad knowledge to new circumstances to add value and perspective. Exhibits a customer-service orientation; anticipates, understands and addresses customer needs in a timely manner. Working knowledge of large revenue cycle systems preferred and medical record systems. Ability to establish a productive team-based work environment and collaborate effectively across multiple sites and functions. Demonstrated communication and presentation skills. Ability to lead or direct multiple complex projects and activities in an ambiguous environment. Participates in establishing an environment that promotes initiative, creativity and a high level of productivity. Healthcare Financial Management Association (HFMA) Certification Preferred.
Preferred Qualifications:
- Demonstrated experience leading Revenue Cycle operations, healthcare finance, or large-scale healthcare operational transformation initiatives.
- Proven track record delivering RPA, intelligent automation, or AI programs at enterprise scale, including measurable ROI and FTE impact.
- Experience leading teams that build on UiPath or comparable enterprise automation platforms.
- Experience sponsoring agentic AI, LLM-enabled, or intelligent document processing initiatives.
- Strong financial acumen, including business case development, value measurement, and labor economics.
- Deep Revenue Cycle domain expertise across denials management, AR, coding, billing, or patient access.
- Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle platforms.
- UiPath enterprise certifications or equivalent platform fluency.
- Prior experience standing up or scaling a citizen developer or enablement program.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Exemption Status
Exempt
Compensation Detail
$163,280 - $236,745 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday; 8:00 am - 5:00 pm
Weekend Schedule
N/A
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Miranda GrabnerQualifications:
Bachelor degree with 10 years' experience which includes at least 7 years in general leadership required. Master's degree preferred. Broad expertise in healthcare management, healthcare operations, change management and systems preferred.
Possesses and applies knowledge of healthcare clinical and administrative systems and processes to achieve organizational priorities. Has solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook. Possess ability to apply broad knowledge to new circumstances to add value and perspective. Exhibits a customer-service orientation; anticipates, understands and addresses customer needs in a timely manner. Working knowledge of large revenue cycle systems preferred and medical record systems. Ability to establish a productive team-based work environment and collaborate effectively across multiple sites and functions. Demonstrated communication and presentation skills. Ability to lead or direct multiple complex projects and activities in an ambiguous environment. Participates in establishing an environment that promotes initiative, creativity and a high level of productivity. Healthcare Financial Management Association (HFMA) Certification Preferred.
Preferred Qualifications:
- Demonstrated experience leading Revenue Cycle operations, healthcare finance, or large-scale healthcare operational transformation initiatives.
- Proven track record delivering RPA, intelligent automation, or AI programs at enterprise scale, including measurable ROI and FTE impact.
- Experience leading teams that build on UiPath or comparable enterprise automation platforms.
- Experience sponsoring agentic AI, LLM-enabled, or intelligent document processing initiatives.
- Strong financial acumen, including business case development, value measurement, and labor economics.
- Deep Revenue Cycle domain expertise across denials management, AR, coding, billing, or patient access.
- Experience with Epic (Resolute, Cadence) or comparable EHR/revenue cycle platforms.
- UiPath enterprise certifications or equivalent platform fluency.
- Prior experience standing up or scaling a citizen developer or enablement program.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
What Mayo Clinic employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Mayo Clinic
Sourced by ZipRecruiter
Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Rochester, MN, US
Year founded
1919