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Patient Service Representative Jobs in California

ZOLL LifeVest

Patient Service Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

San Jose, CA · On-site

$20.50 - $26/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Vacaville, CA · On-site

$19.75 - $25.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Vacaville, CA · On-site

$19.75 - $25.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

San Francisco, CA · On-site

$20.50 - $26.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Santa Clara, CA · On-site

$20.50 - $26.25/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

ZOLL LifeVest

Patient Service Representative

Fremont, CA · On-site

$19.25 - $24.25/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

ZOLL LifeVest

Patient Service Representative

Walnut Creek, CA · On-site

$19.50 - $24.75/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

ZOLL LifeVest

Patient Service Representative

Hollister, CA · On-site

$18.25 - $23/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

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Showing results 21-40

All JobsPatient Service Representative JobsPatient Service Representative Jobs in California

Patient Service Representative information

See California salary details

$13

$19

$26

How much do patient service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient service representative in California is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are the most commonly searched types of Patient Service Representative jobs in California? The most popular types of Patient Service Representative jobs in California are:
What are popular job titles related to Patient Service Representative jobs in California? For Patient Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in California look for? The top searched job categories for Patient Service Representative jobs in California are:
What cities in California are hiring for Patient Service Representative jobs? Cities in California with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,535 per year, or $19.5 per hour.

Patient Service Representative

Pulmonary Medicine Associates

Sacramento, CA • On-site

$19 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Patient Service Representative

Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, and sleep medicine. We are a busy practice with over 80 providers and 2 outpatient clinic locations. PMA currently has a full-time Patient Service Representative position available at our Sacramento clinic. PMA offers a competitive salary and exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match.

Responsibilities

  • Schedule, reschedule, and confirm patient appointments for multiple providers and specialties.
  • Answer incoming calls promptly and professionally while assisting patients with scheduling needs.
  • Coordinate referrals and appointments based on provider recommendations and patient needs.
  • Verify patient demographics, insurance information, and appointment eligibility.
  • Obtain prior authorizations or referrals when required.
  • Maintain accurate scheduling records within the Electronic Medical Record (EMR) system.
  • Communicate appointment instructions and preparation requirements to patients.
  • Manage provider schedules to maximize efficiency while minimizing scheduling conflicts.
  • Respond to patient inquiries and route messages appropriately.
  • Collaborate with clinical and administrative staff to ensure continuity of care.
  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Perform other scheduling and administrative duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 1 year of medical scheduling, medical office, or healthcare customer service experience preferred.
  • Experience scheduling for multiple providers or specialties is strongly preferred.
  • Knowledge of medical terminology, insurance verification, referrals, and prior authorizations.
  • Experience using Electronic Medical Records (EMR) systems preferred
  • Strong computer skills and proficiency with Microsoft Office.
  • Excellent organizational, communication, and multitasking abilities.
  • Ability to remain professional and compassionate while working in a fast-paced environment.
Pulmonary Medicine Associates logo

About Pulmonary Medicine Associates

Sourced by ZipRecruiter

Pulmonary Medicine Associates is a premier pulmonary, critical care, and sleep medicine practice in Roseville and Sacramento, California. With a variety of medical specialists, the practice cares for patients of all ages: babies, children, teenagers, and adults. Pulmonary Medicine Associates offers a broad spectrum of specialized services in outpatient, inpatient, and telemedicine settings. The practice has longevity in the community, serving patients for more than 50 years. The outstanding providers are dedicated to achieving the finest quality of care in a comfortable, welcoming setting. In addition to sleep medicine, pulmonary care, and critical care services, Pulmonary Medicine Associates offers infectious disease treatments, wound care, transitional care, travel medicine, neurocritical care, palliative care, and much more. The practice also provides hyperbaric oxygen therapy and has a sleep lab for sleep studies. Patients struggling with sleep disorders, chronic obstructive pulmonary disease (COPD), lung diseases, infectious diseases, non-healing wounds, and severe injuries or illnesses can rely on Pulmonary Medicine Associates for superior care. The compassionate providers personalize each treatment to a patient’s needs and offer the latest advances in technologies and procedures. They enjoy helping patients sleep better, heal and recover faster, experience less pain, breathe easier, and have the best quality of life possible at every stage. The Pulmonary Medicine Associates experts welcome new and existing patients and look forward to serving them. Schedule an appointment at Pulmonary Medicine Associates by phone or request one online today.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Roseville, CA, US

Year founded

1973

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