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Patient Service Representative Primary Care Jobs

AdvoCare

Patient Service Representative

West Deptford, NJ · On-site

$17 - $21.75/hr

Patient Service Representative The Patient Service Representative serves as a primary link between ... Knowledge of reception tasks, care center policies/procedures, paperwork. * Knowledge of how to use ...

Mercy

$16.25 - $20.50/hr

Patient Service Rep - Resource Pool Full-time, 40 hours per week Monday-Friday 8am-5pm This position is part of our Primary Care Resource Pool, meaning the person hired for this role will be expected ...

Inova Health System

Patient Service Representative 1

$18 - $22.75/hr

Bilingual Patient Service Representative 1 Inova Health is looking for a dedicated Bilingual ... Experience working with Primary Care, including scheduling, authorizations, or specialty workflows

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Alrdrich Primary Care Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per ... As a Patient Service Representative (PSR), you will be a key member of the practice team ...

Robert Half

Patient Service Rep

Blue Bell, PA · On-site

$18 - $20/hr

We are looking for a Patient Service Rep to support front-end patient services for a busy primary care practice in Plumsteadville, PA. This Long-term Contract opportunity is ideal for someone who ...

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Patient Service Representative Primary Care information

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How much do patient service representative primary care jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient service representative primary care in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What does a patient service representative in primary care do?

A Patient Service Representative (PSR) in Primary Care is responsible for providing front-desk support and administrative assistance in a medical office or clinic. They greet patients, schedule appointments, verify insurance information, collect payments, and answer phone calls. PSRs also ensure that patient records are accurate and confidential, and they help facilitate communication between patients and the healthcare team. Their role is essential in creating a positive experience for patients and ensuring the smooth operation of the medical office.

How does a patient service representative in primary care typically collaborate with clinical staff to ensure smooth patient flow?

As a Patient Service Representative (PSR) in primary care, you play a vital role in coordinating between patients and clinical staff. You’ll often work closely with nurses, physicians, and medical assistants to schedule appointments, relay important patient information, and manage check-in/check-out processes. Effective communication and organization are key to addressing patient needs promptly and preventing scheduling conflicts. By ensuring accurate documentation and timely updates, you help maintain an efficient workflow that supports both patients and providers.

What are the key skills and qualifications needed to thrive as a patient service representative in primary care, and why are they important?

To thrive as a Patient Service Representative in Primary Care, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring prior healthcare or administrative experience. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to handle stressful situations with empathy make candidates stand out in this role. These skills and qualities are crucial for ensuring smooth clinic operations, positive patient experiences, and accurate information management in a fast-paced healthcare environment.

What is the difference between Patient Service Representative Primary Care vs Medical Receptionist?

AspectPatient Service Representative Primary CareMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentPrimary care clinics, outpatient settingsMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, patient intake, administrative support
Industry UsageCommonly used in primary care practicesUsed across various medical specialties

While both roles involve patient interaction and administrative tasks, the Patient Service Representative Primary Care typically focuses on patient check-in, insurance, and scheduling within primary care clinics. The Medical Receptionist may work in broader medical settings with similar duties but may have a wider scope across different specialties. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Patient Service Representative Primary Care jobs?

Cities with the most Patient Service Representative Primary Care job openings:

What states have the most Patient Service Representative Primary Care jobs?

States with the most job openings for Patient Service Representative Primary Care jobs include:

What are popular job titles related to Patient Service Representative Primary Care jobs?

For Patient Service Representative Primary Care jobs, the most frequently searched job titles are:

Patient Service Representative Primary Care jobs near you

Patient Service Representative

Siler City, NC • On-site

Piedmont Health Services
51 - 200 employees
Learn more about Piedmont Health Servicesexternal

$17.66 - $23.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title: Patient Services Representative

Department: Case Management 

Reports to: Center Manager

Benefits - 

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • 11 Paid Holidays
  • CME (Continuing Medical Education)

About Position: The Patient Services Representative (Medical & Dental) is responsible to successfully check in medical, dental, and behavioral health patients when they arrive and assure completion of their registration process. The Patient Service Representative (PSR) will schedule patient appointments for our medical and/or dental sites, and complete required documentation prior to patients leaving our healthcare centers. The PSR will coordinate with Center Managers to correct denied claims to minimize our error rate, and ensure patient data is accurate and complete. This position must comply with local, state, federal, industry, and regulatory standards. The PSR must demonstrate an understanding of the HIPAA Privacy Rule and release of medical information, and possess the ability to work independently to process complex patient claims and authorization issues. This position requires excellent customer service skills and the incumbent must be an effective communicator.

Work Location: Siler City - 224 South 10th Avenue, Siler City, NC 27344

Work schedule: Monday: 8:00 am - 5:00 pm, Tuesday: 8:00 am - 5:00 pm, Wednesday: 8:00 am - 5:00 pm, Thursday: 8:00 am - 8:00 pm, Friday: 8:00 am - 5:00 pm, Saturday: 8:00 am - 1:00 pm

(Saturday work will be at Moncure CHC)

Duties/ Responsibilities - 

  • Check-in patients which includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records database. 
  • Assures completion of the registration process. 
  • Completes patient check-out procedures and necessary close documentation.
  • Answers center phone calls in a timely, professional, and efficient manner.        
  • Demonstrates understanding of HIPAA and release of medical information. 
  • Refers patients to external specialty practices as necessary.     
  • Schedules patient appointments.
  • Works in coordination with the Center Manager to correct denied claims and minimize error rate. 
  • Attends Center Management staff meetings and other corporate trainings/meetings.       
  • Maintains patients’ confidence by keeping patient medical records confidential.
  • Assist other team members in the performance of their assignments, projects or goals.
  • Provides appropriate forums to encourage teamwork with staff members.
  • Works with CM staff to help improve provider efficiency and productivity.

Minimum Qualifications:

Education/Experience: High school diploma or equivalent

Preferred: 1 to 2 years of experience providing customer service in a healthcare organization; Experience with patient access (scheduling, registration, insurance verification)

Knowledge, Skills, and Abilities:

  •        Knowledge of two software databases, Dentrix and Athena;
  • Strong analytical, critical thinking, and organizational skills;
  • Must be punctual and extremely reliable;
  • Able to quickly learn and adapt to new processes and ideas;
  •        Excellent interpersonal, verbal and written communication skills;
  •        Detail-oriented with exceptional time management skills;
  •        Able to work in a fast-paced environment;
  • Must be accurate and efficient in data entry;
  •        Able to identify and understand issues and problems;
  •        Able to handle sensitive and confidential information;
  •        Experience with Microsoft Outlook;
  •        Able to work with minimal supervision, problem solve in a high stress environment, and interact positively with all internal and external customers;
  •        Able to determine work priorities;
  • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Immunizations: Be medically cleared from communicable diseases and have all immunizations up-to-date prior to employment

Pay Range: $17.66 - $23.74 (commensurate with years of experience)

EEO STATEMENT
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment Type: FULL_TIME

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