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Patient Service Representative Primary Care Jobs in Riverside, RI

Brown University Health

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Pay Range $18.13-$29.90 Location Brown Health Medical Group Primary Care - 593 Eddy St - Executive ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brownhealth

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brownhealth

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brownhealth

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

patient service rep

Providence, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Healthcare environment such as physicians' medical ...

Brownhealth

patient service rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Healthcare environment such as physicians' medical office practice and ancillary healthcare ...

Brown University Health

Patient Service Rep

Providence, RI · On-site

$17.75 - $22.50/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

Brown University Health

Patient Service Rep

Tiverton, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Demonstrated knowledge and skills necessary to provide care to patients throughout the life span ...

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Patient Service Representative Primary Care information

See Riverside, RI salary details

$12

$19

$26

How much do patient service representative primary care jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service representative primary care in Riverside, RI is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.01 per hour, depending on experience, location, and employer.

What does a patient service representative in primary care do?

A Patient Service Representative (PSR) in Primary Care is responsible for providing front-desk support and administrative assistance in a medical office or clinic. They greet patients, schedule appointments, verify insurance information, collect payments, and answer phone calls. PSRs also ensure that patient records are accurate and confidential, and they help facilitate communication between patients and the healthcare team. Their role is essential in creating a positive experience for patients and ensuring the smooth operation of the medical office.

How does a patient service representative in primary care typically collaborate with clinical staff to ensure smooth patient flow?

As a Patient Service Representative (PSR) in primary care, you play a vital role in coordinating between patients and clinical staff. You’ll often work closely with nurses, physicians, and medical assistants to schedule appointments, relay important patient information, and manage check-in/check-out processes. Effective communication and organization are key to addressing patient needs promptly and preventing scheduling conflicts. By ensuring accurate documentation and timely updates, you help maintain an efficient workflow that supports both patients and providers.

What are the key skills and qualifications needed to thrive as a patient service representative in primary care, and why are they important?

To thrive as a Patient Service Representative in Primary Care, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring prior healthcare or administrative experience. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to handle stressful situations with empathy make candidates stand out in this role. These skills and qualities are crucial for ensuring smooth clinic operations, positive patient experiences, and accurate information management in a fast-paced healthcare environment.

What is the difference between Patient Service Representative Primary Care vs Medical Receptionist?

AspectPatient Service Representative Primary CareMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentPrimary care clinics, outpatient settingsMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, patient intake, administrative support
Industry UsageCommonly used in primary care practicesUsed across various medical specialties

While both roles involve patient interaction and administrative tasks, the Patient Service Representative Primary Care typically focuses on patient check-in, insurance, and scheduling within primary care clinics. The Medical Receptionist may work in broader medical settings with similar duties but may have a wider scope across different specialties. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Riverside, RI are hiring for Patient Service Representative Primary Care jobs?

Cities near Riverside, RI with the most Patient Service Representative Primary Care job openings:

Patient Service Representative Primary Care jobs near you

Patient Service Rep

Providence, RI • On-site

Brown University Health
Hospitals
Learn more about Brown University Healthexternal

$18.13 - $29.90/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Brown University Health rating

6.7

Company rating: 6.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

535th of 898 rated healthcare providers

Job description

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.

Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc. Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame. Provides clerical support for the practice.

Orients and serves as a resource to new employees regarding department policies and procedures. Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives. Protects and preserves the patient's right to privacy and confidentiality.

Travel to satellite offices to perform duties may be required. Performs other related duties as required. MINIMUM QUALIFICATIONS BASIC KNOWLEDGE Knowledge normally acquired through completion of two year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice.

Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process. EXPERIENCE Two years experience in a physician's medical office practice. Proficient in English language and computer appointment scheduling skills.

Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Healthcare environment such as physicians' medical office practice and ancillary healthcare enterprises.

Works with medical office equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use of safety equipment and protective clothing. Walks and stands intermittently throughout the day.

May be exposed to electrical and energy hazards. May lift and position patients, and lift supplies up to 50 pounds. Pay Range $18.13-$29.90 Location Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903 Work Type M-F 8-4:30pm Work Shift Day Daily Hours 8 hours Driving Required No Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment

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