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Patient Service Rep Jobs (NOW HIRING)

TidalHealth

Patient Service Representative

Lewes, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Lewes, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Laurel, DE

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

TidalHealth

Patient Service Representative

Berlin, MD

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

TidalHealth

Patient Service Representative

Laurel, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Berlin, MD

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

TidalHealth

Patient Service Representative

Laurel, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Advocare LLC

Patient Service Representative

Deptford, NJ · On-site

$19/hr

The Patient Services Representative is responsible for basic administrative support that could include greeting patients, verifying of patient information, data entry, telephone coverage and other ...

Lumexa Imaging

Patient Service Representative

San Antonio, TX · On-site

$16 - $20.25/hr

Patient Service Representative American Health Imaging is seeking a full-time Patient Service Representative, customer service-oriented professional for our medical front office position at our ...

Asante

Patient Service Representative

Ashland, OR · On-site

$16.99 - $23.38/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

Asante

Patient Service Representative

Ashland, OR

$18.09 - $24.88/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

TidalHealth

Patient Service Representative

Salisbury, MD

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

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Patient Service Rep information

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$13

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$26

How much do patient service rep jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for patient service rep in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Rep vs Medical Receptionist?

AspectPatient Service RepMedical Receptionist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationPatient registration, appointment scheduling, data entry

While both roles involve patient interaction and administrative tasks, the Patient Service Rep often handles insurance verification and billing, whereas the Medical Receptionist focuses more on patient check-in and appointment scheduling. Both positions are essential in healthcare settings and share similar work environments, but their specific duties differ slightly based on their focus areas.

What are Patient Service Representatives?

Patient Service Representatives (PSRs) are frontline healthcare professionals who assist patients with administrative and customer service tasks in medical offices, clinics, and hospitals. Their responsibilities include scheduling appointments, verifying insurance, answering patient inquiries, and managing patient records. PSRs act as a liaison between patients and medical staff, ensuring a smooth and welcoming experience for every visitor. They play a crucial role in maintaining efficient office operations and supporting overall patient care.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare experience. Familiarity with scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help you provide outstanding patient service and support. These skills are critical for ensuring efficient patient flow, accurate information management, and a positive experience for both patients and healthcare teams.

What are some common challenges faced by Patient Service Representatives, and how can they be managed?

Patient Service Representatives often encounter high patient volumes and must juggle multiple tasks such as scheduling appointments, handling patient inquiries, and processing paperwork. Managing these demands requires strong organizational skills, adaptability, and effective communication. Building familiarity with office systems and collaborating closely with healthcare providers and administrative staff can help streamline workflows and ensure patients receive timely assistance. Developing patience and empathy also helps navigate sensitive situations and maintain a positive patient experience.
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Patient Service Rep jobs near you
Patient Service Representative

Patient Service Representative

TidalHealth

Lewes, DE • On-site

$17.09 - $23.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

663rd of 871 rated healthcare providers

Job description

Why work at TidalHealth? 

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Patient Service Representative Position Summary 

The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Representative Position Requirements  

  • Three (3) years of clerical/administrative experience is preferred.
  • Experience in a healthcare setting and medical terminology preferred.
  • Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Patient Service Representative Work Schedule

  • Monday - Friday, Day Shift

Patient Service Representative Benefits 

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts): 

  • Health: Medical (including HSA), Dental, Vision, & Prescription 
  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs 
  • Growth: $5,000 Tuition Assistance & Certification support 
  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance 
  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT) 
  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more

 

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