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Patient Service Coordinator Jobs in Racine, WI (NOW HIRING)

PT Plus

Patient Care Coordinator

Elm Grove, WI · On-site

$16.50 - $21.75/hr

Guided by our values ofLocal(committed to our communities),Service(for each other and our patients ... Our Patient Care Coordinators bring that mission to life with every smile, phone call, and act of ...

PT Plus

Patient Care Coordinator

Elm Grove, WI · On-site

$16.50 - $21.75/hr

Guided by our values of Local (committed to our communities), Service (for each other and our ... Our Patient Care Coordinators bring that mission to life with every smile, phone call, and act of ...

PT Plus

Patient Care Coordinator

Elm Grove, WI · On-site

$15 - $20/hr

Guided by our values of Local (committed to our communities), Service (for each other and our ... Our Patient Care Coordinators bring that mission to life with every smile, phone call, and act of ...

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Patient Service Coordinator information

See Racine, WI salary details

$12

$19

$25

How much do patient service coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service coordinator in Racine, WI is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.55 per hour, depending on experience, location, and employer.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are the most commonly searched types of Patient Service jobs in Racine, WI?

The most popular types of Patient Service jobs in Racine, WI are:

What are popular job titles related to Patient Service Coordinator jobs in Racine, WI?

For Patient Service Coordinator jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Racine, WI look for?

The top searched job categories for Patient Service Coordinator jobs in Racine, WI are:

What cities near Racine, WI are hiring for Patient Service Coordinator jobs?

Cities near Racine, WI with the most Patient Service Coordinator job openings:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,902 per year, or $19.7 per hour.

Patient Care Coordinator

PT Plus

Elm Grove, WI • On-site

$16.50 - $21.75/hr

Full-time

Posted 10 days ago

Job description

Objective
The Patient Care Coordinator improves the patient experience at PT Plus clinics by making care accessible, welcoming, and seamless. As the first point of contact, you'll help consumers become patients, ensure proper case setup, and provide the support that allows our clinical team to focus on what they do best -Touching Lives.


About PT Plus
AtPT Plus, we're more than a therapy clinic - we're a community dedicated toTouching Lives. Guided by our values ofLocal(committed to our communities),Service(for each other and our patients), andExcellence(striving to be better tomorrow than we are today), we believe that every interaction is an opportunity to make a difference. Our Patient Care Coordinators bring that mission to life with every smile, phone call, and act of service.


Essential Duties & Responsibilities

Medical Receptionist

  • Welcome patients warmly, respond to questions, and support them through their care journey.
  • Share knowledge of PT Plus services and programs, helping patients understand their options.
  • Manage check-in, check-out, and payment processes with professionalism and accuracy.
  • Ensure all patient paperwork is completed, scanned into the EMR the same day, and securely handled.
  • Maintain a clean, organized, and professional clinic environment.
  • Support clinic operations by monitoring inventory and restocking supplies.
  • Help maintain strong appointment schedules through efficient scheduling practices.

Patient Care Coordination

  • Manage central phones, messages, and faxes with timely follow-up (within 24 hours/1 business day).
  • Reach out promptly to new referrals to welcome them to PT Plus and start their care journey.
  • Review EMR task lists daily to ensure accurate and timely patient case management.
  • Verify insurance benefits and educate patients clearly about their coverage and fees.
  • Complete insurance authorization processes as needed, ensuring uninterrupted care.
  • Communicate proactively with patients and clinical staff about insurance updates, benefit limits, and potential barriers to care.

Additional

  • Support clinic operations as needed with flexibility and a team-first attitude.


What We're Looking For

  • A personable, compassionate individual with a passion for patient care and helping others.
  • Previous healthcare, customer service, or administrative experience preferred.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both in person and over the phone.
  • Comfort with technology and ability to learn EMR and billing systems.
  • Team-oriented mindset with a commitment to service and excellence.


Why Join PT Plus?

  • Be part of a mission-driven practice that makes a difference in southeastern Wisconsin communities.
  • Work in a supportive environment where service, teamwork, and growth are valued.
  • Gain experience in healthcare operations and patient support.
  • Competitive pay and benefits package.
  • The chance to touch lives every day - from the first call to the last appointment.

Apply