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Patient Service Associate Jobs in Minnesota (NOW HIRING)

Compass Group

PATIENT AMBASSADOR

Rochester, MN · On-site

$26/hr

Previous food service and patient services experience required. * Fixed Pay Rate: $26.00 per hour ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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Patient Service Associate information

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$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient service associate in Minnesota is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.24 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Minnesota? The most popular types of Patient Service jobs in Minnesota are:
What cities in Minnesota are hiring for Patient Service Associate jobs? Cities in Minnesota with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,616 per year, or $18.6 per hour.
Per Diem Patient Services Representative Associate

Per Diem Patient Services Representative Associate

UnitedHealth Group

Saint Paul, MN • On-site

$16 - $29/hr

Part-time

Retirement

Posted 9 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

191st of 886 rated healthcare providers

Job description

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Patient Services Representative Associate, your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve.
Location: United Hospital - Saint Paul, MN
Hours: Per Diem
Schedule: Day shift -or- evening shift. Variable based on business need. 8-hour shifts.
Primary Responsibilities:
  • Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures
  • Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures
  • Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms
  • Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels' patients on available financial assistance programs
  • Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record
  • Uses resources, tools, and procedures to complete registration for accounts and assigned work queues
  • Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries
  • Assists in scheduling add-on appointments as needed
  • May mentor other staff, provide technical or functional direction, and gather medical record information as needed
  • Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 6+ months of customer service experience
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule
  • Ability to work on a per diem basis, day shift -or- evening shift. Variable based on business need. 8-hour shifts.
  • Must be 18 years of age or older

Preferred Qualifications:
  • Revenue Cycle experience
  • General office experience
  • Epic experience

Physical Demands:
  • Consistent walking, standing, bending, turning, etc.
  • Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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