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Patient Service Associate Jobs in Minneapolis, MN

DiaSorin

Customer Service Associate II

Stillwater, MN · On-site

$26 - $30/hr

... patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an ... Coach and assist Associates, Customer Service I in accomplishing goals and tasks. * Maintain ...

DiaSorin

Customer Service Associate II

Stillwater, MN

$26 - $30/hr

... patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an ... Coach and assist Associates, Customer Service I in accomplishing goals and tasks. * Maintain ...

Sodexo

Patient Services Manager 2

Minneapolis, MN · On-site

$70K - $75K/yr

Sodexo is seeking a Patient Food Service Manager for Abbott Northwestern Hospital located in ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Sodexo

Patient Services Manager 2

Minneapolis, MN · On-site

$70K - $75K/yr

Sodexo is seeking a Patient Food Service Manager for Abbott Northwestern Hospital located in ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Sodexo

Patient Services Manager 2

Minneapolis, MN · On-site

$70K - $75K/yr

Sodexo is seeking a Patient Food Service Manager for Abbott Northwestern Hospital located in ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

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Patient Service Associate information

See Minneapolis, MN salary details

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$19

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How much do patient service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient service associate in Minneapolis, MN is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Minneapolis, MN?

The most popular types of Patient Service jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Patient Service Associate jobs?

Cities near Minneapolis, MN with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,154 per year, or $19.8 per hour.

Customer Service Associate II

DiaSorin

Stillwater, MN • On-site

$26 - $30/hr

Full-time

Medical, Retirement

Re-posted 14 days ago

Key responsibilities

  • Provide prompt, courteous, and efficient customer service to internal and external customers.

  • Process all customer orders to ensure timely delivery and maintain customer accounts according to company requirements.

  • Assist and support Associates and Customer Service I in achieving their goals and tasks.

DiaSorin rating

7.7

Company rating: 7.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.
As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry's broadest specialty diagnostic portfolios.
When you join Diasorin, you are not just filling a role. You are helping build what comes next.
Why Join Diasorin
  • Build What Matters
    Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
  • Innovate with Agility at a Global Scale
    Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
  • Grow in a People-Centered Culture
    Thrive in a culture that values accountability, inclusion, and continuous development.

Job Scope
This position provides efficient, accurate and quality customer service to ensure customers receive their merchandise in a timely manner with respect to company guidelines. Additionally, this position serves as a resource to Associates, Customer Service I by offering guidance and insights into performing their role.
Job Responsibilities and Duties
  • Provide prompt, courteous and efficient customer service at all times.
  • Process all orders presented by internal and external customers to ensure maximum service.
  • Maintain customer accounts to ensure company requirements are met and customers receive quality products on time.
  • Assist in all levels of customer support related to regulatory compliance and problem resolution to ensure customer satisfaction.
  • Perform research and data collection for problem solving.
  • Coach and assist Associates, Customer Service I in accomplishing goals and tasks.
  • Maintain relationships with Sales and Marketing (domestic or international) to ensure support for customers related to pricing and contractual support.
  • Review, understand and follow all company GMP requirements through Universal Operating Procedures.
  • Perform work in a safe manner consistent with DiaSorin's Safety, Health and Environmental policies.
  • Contribute to department process improvements.
  • Work with agencies needed to process international orders with respect to government and custom requirements for the efficient passage of products.
  • Assist Domestic or International associates with daily responsibilities as needed.
  • Participate in ongoing product, SAP and company required training programs to support related to work expectations.
  • Support the needs of others within/across work groups.
  • Other duties may be assigned based on department or company business needs.

Education, Experience and Qualifications
  • High School graduate Required
  • 5+ Years customer service Required or
  • 5+ Years office experience Required
  • Excellent verbal and written communication skills
  • Solid skills in Data entry, Microsoft Office, Google suite, problem solving and math
  • Ability to multi task, is organized and efficient
  • Working knowledge of the SAP system and guidelines
  • Working knowledge of freight/shipping systems for international or domestic support
  • Complete knowledge of product development and OEM ordering process associated with customer needs. Includes understanding of manual billings for OEM products, spare parts and instrument billings
  • Complete understanding of department guidelines and process to assist in mentoring of coworkers
  • (If international focused) Knowledge of export regulations and custom requirements; knowledge and understanding of international culture

What we offer
The hourly posting for this position is $26.00-$30.00 Hourly. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. Beyond base salary, Diasorin offers a competitive rewards package focused on your overall well-being. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.
Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.
Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.
This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.
Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact hr@diasorin.com.
Recruitment Fraud Notice
Diasorin never requests payment, financial information, or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified @diasorin.com email address. If you have questions about the legitimacy of a recruitment communication, please contact hr@diasorin.com for verification.
Unauthorized third-party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.

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