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Patient Service Associate Jobs in Alabama (NOW HIRING)

Patient Experience Specialist I

Birmingham, AL · On-site

$16.75 - $21.50/hr

Verify personal and insurance information for services and procedures * Schedule appointments and ... High School diploma or GED, associate degree preferred * Willingness to submit to a background ...

New

Patient Experience Specialist I

Homewood, AL · On-site

$18 - $23/hr

... for services and procedures • Schedule appointments and procedures • Reschedule missed ... associate degree preferred • Willingness to submit to a background check (drug screen for ...

New

Showing results 21-40

Patient Service Associate information

See Alabama salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service associate in Alabama is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.75 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Alabama?

The most popular types of Patient Service jobs in Alabama are:

What cities in Alabama are hiring for Patient Service Associate jobs?

Cities in Alabama with the most Patient Service Associate job openings:

Infographic showing various Patient Service Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,736 per year, or $17.2 per hour.

$12.75 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Overview
Shift's Available: Days
Employment Type: Full-time
Hours: 8-hour shift
Location: Riverview Regional Medical Center - Gadsden, AL
We are seeking a Food Service Worker, sometimes referred to as a Café Worker or Food Service Associate. The Food Service Worker will work in our hospital cafeteria, responsible for preparing, serving, and delivering meals, ensuring food safety and cleanliness, and adhering to dietary guidelines. They support patient nutrition, healthcare hospitality, serve staff and visitors, maintain kitchen equipment and inventory, and contribute to overall food service operations in our hospital.
** If you have experience as dietary aide (Food Service Associate) with food service in a healthcare setting / healthcare hospitality you are encouraged to apply! **
Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):
  • Prepare and serve food to our patients, staff, and visitors
  • Ensure food safety by following hygiene and sanitation guidelines
  • Operate kitchen equipment like ovens, slicers, or dishwashers
  • Stock supplies and maintain inventory
  • Clean and sanitize work areas, utensils, and equipment
  • Take and fulfill meal orders according to dietary guidelines for patients
  • Handle cash or operate a register for cafeteria transactions

Qualifications
Before we go any further, we do have some deal-breakers. You must have:
  • County Specific Food Handlers certification

Additional Qualifications That Are a Plus:
  • High School Diploma or Equivalent

Here are some of the benefits of working at Prime Healthcare:
  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
#LI-MP1
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf