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Patient Rights Advocate Jobs (NOW HIRING)

Unicare Health, LLC

Patient Advocate

Ontario, CA · On-site

$25 - $28/hr

Champion patient rights, provide education, and support patients during stressful situations, ensuring fair treatment. Assists patients with understanding their treatment plans and medical procedures.

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Patient Rights Advocate information

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How much do patient rights advocate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for patient rights advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Rights Advocate, and why are they important?

To thrive as a Patient Rights Advocate, you need a thorough understanding of healthcare regulations, patient rights, and advocacy procedures, often complemented by a background in social work, nursing, or healthcare administration. Familiarity with healthcare compliance systems, electronic medical records, and relevant certification such as Certified Patient Advocate (BCPA) is beneficial. Exceptional interpersonal skills, empathy, and strong problem-solving abilities help advocates effectively support and communicate with patients and healthcare providers. These skills ensure that patients' concerns are addressed, their rights are protected, and care quality is maintained throughout the healthcare process.

What is a patient rights advocate?

A patient rights advocate is a professional who supports and educates patients about their rights within healthcare settings, ensuring they receive respectful and fair treatment. They often assist with understanding medical decisions, navigating healthcare policies, and may work with legal or ethical issues related to patient care.

What are Patient Rights Advocates?

Patient Rights Advocates are professionals who support and guide patients in understanding and exercising their rights within the healthcare system. They help patients navigate complex medical procedures, communicate effectively with healthcare providers, and address concerns about care, privacy, or billing. Patient Rights Advocates work to ensure that patients are treated fairly and receive the information necessary to make informed decisions about their health. Their goal is to empower patients and protect their interests in all healthcare settings.

Can you make money as a patient advocate?

Patient rights advocates can earn income through employment with healthcare organizations, law firms, or non-profits, or by offering consulting services. Salaries vary based on experience, location, and the complexity of cases handled, with some advocates working full-time and others part-time or freelance. Certification and strong communication skills can enhance earning potential in this field.

How much do you get paid to be an advocate?

Patient Rights Advocates typically earn between $35,000 and $65,000 annually, depending on experience, location, and employer. Salaries can vary based on certifications, work setting, and the complexity of cases handled.

How to become a patient rights advocate?

To become a patient rights advocate, individuals typically need a background in healthcare, social work, or law, along with strong communication and advocacy skills. Gaining relevant experience through volunteering or working in healthcare settings and obtaining certifications such as patient advocacy credentials can enhance job prospects. A bachelor's degree is often preferred, and understanding healthcare policies is beneficial.

What is the difference between Patient Rights Advocate vs Patient Advocate?

AspectPatient Rights AdvocatePatient Advocate
CredentialsOften requires knowledge of healthcare laws, patient rights, and communication skillsSimilar credentials, focusing on patient support and communication
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, insurance companies, community health settings
Employer & IndustryHealthcare facilities, patient advocacy organizationsHealthcare providers, insurance companies, legal aid
Search & Comparison IntentUnderstanding roles related to patient rights and legal advocacyAssisting patients with navigating healthcare services and insurance

Both roles focus on supporting patients, but Patient Rights Advocates primarily emphasize legal rights and policy, while Patient Advocates assist with navigating healthcare services and insurance. They often work in similar environments and require comparable skills, but their specific focus areas differ.

What are some common challenges Patient Rights Advocates face when working with healthcare teams?

Patient Rights Advocates often navigate the challenge of balancing patient needs with hospital policies and healthcare regulations. They regularly act as intermediaries between patients, families, and medical staff, ensuring that patient voices are heard while maintaining professional relationships. Advocates may encounter resistance when raising concerns or negotiating solutions, so strong communication and diplomacy skills are essential. Additionally, they must stay up to date on changing laws and hospital protocols to provide accurate guidance and support.
More about Patient Rights Advocate jobs
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Patient Rights Advocate jobs near you
Infographic showing various Patient Rights Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
Patient Advocacy Administrator, Patient Advocacy (40 hrs, Days)

Patient Advocacy Administrator, Patient Advocacy (40 hrs, Days)

Boston Medical Center

Boston, MA • On-site

$53K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Boston Medical Center rating

7.1

Company rating: 7.1 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

450th of 1,020 rated hospitals

Job description

POSITION SUMMARY:
Provides prompt and appropriate investigation and response to patients, families, and/or significant others who have concerns or questions, including the review, referral and resolution of complaints. Serves as a resource to staff for patient rights, advanced directives, problem resolution, and patient advocacy.
Position: Patient Advocacy Administrator
Department: Patient Advocate
Schedule: Full Time
ESSENTIAL DUTIES & RESPONSIBLITIES:
JOB REQUIREMENTS
  • Serve as liaison between patients, visitors and staff in expressions of commendation and concern.
  • Investigate and respond to complaints and grievances regarding the care delivered at BMC.
  • Serve as mediator.
  • Facilitate family meetings, as appropriate.
  • Serve as a resource to staff for patient rights and problem resolution.
  • Provides prompt and appropriate investigation and response to patients, families, and/or significant others who have concerns or questions, including the review, referral and resolution of complaints.
  • Serves as a resource to staff for patient rights, advanced directives, problem resolution, CARe process (Communication, Apology and Resolution) and patient advocacy.
  • Represent the patient perspective on hospital committees.
  • Identify trends relative to the overall patient experience at BMC--identify strengths as well as opportunities for improvement.
  • Work collaboratively with several departments including Risk, Quality and Patient Safety to mitigate patient risk.
  • Enter cases into the RL Solutions Feedback database.

JOB REQUIREMENTS
EDUCATION:
  • Bachelor's degree (or equivalent combination of formal education and experience) required. Masters degree in Public Health, Social Work, Nursing or Psychology preferred.

EXPERIENCE:
  • At least 2 -3 years customer service experience; experience in patient advocacy, nursing or social work preferred.

KNOWLEDGE, SKILLS, & ABILITIES:
  • Excellent English communication skills (oral and written). Bilingual skills appropriate to the patient population served, is a plus.
  • Excellent interpersonal skills to instill confidence and to advocate for patients and their family. Patient-oriented demeanor that depicts concern and caring attitude towards all.
  • Excellent listening skills, ability to diagnose problems, resolve conflict, and develop practical solutions.

Compensation Range:
$53,000.00- $77,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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