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Patient Representative Jobs in Spring, TX (NOW HIRING)

Wellspire Medical

Patient Access Representative

Humble, TX · On-site

$14.50 - $18.50/hr

The Patient Access Representative is the first point of contact for patients entering the clinic or calling for assistance. This role is responsible for greeting patients, collecting co-pays ...

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.75 - $21.25/hr

We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join our dynamic healthcare team based in Texas. As a frontline representative, you will play a pivotal ...

Innovista LLC

Patient Services Representative

Houston, TX · On-site

$16.25 - $20.50/hr

We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join our dynamic healthcare team based in Texas. As a frontline representative, you will play a pivotal ...

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Showing results 21-40

All JobsPatient Representative JobsPatient Representative Jobs in Spring, TX

Patient Representative information

See Spring, TX salary details

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$34

How much do patient representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient representative in Spring, TX is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $24.38 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Spring, TX?

For Patient Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Spring, TX look for?

The top searched job categories for Patient Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Representative jobs?

Cities near Spring, TX with the most Patient Representative job openings:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Spring, TX as of August 2026, with employment types broken down into 73% Full Time, and 27% Temporary. Highlights an 100% In-person job distribution, with an average salary of $42,545 per year, or $20.5 per hour.

Patient Service Representative

Retina Consultants of Texas

Houston, TX • On-site

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Retina Consultants Of Texas rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

Retina Consultants of Texas (RCTX) is seeking a Patient Service Representative to join our innovative team with the mission of Fighting Blindness For The World To See. This position will be responsible for setting the tone of the patient experience. The Patient Service Representative actively listens to the patient, schedules the patient according to their request, or triages the call to the appropriate team member throughout the practice. This role will report to The Administrative Business Office.

Candidates must be able to meet the needs of the patients and providers, and support the Patient Services Department hours of Monday through Friday, 8:00am - 5:00pm. Schedules are provided weekly and are based on the provider's clinic, patient and surgery schedules.

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:

  • Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options starting date of hire.
  • Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

Responsibilities
  • Receives incoming calls and schedules for a multi-location Retina practice
  • Maintains compliance with HIPAA by keeping sensitive information confidential
  • Performs in a high productivity, fast-paced environment
  • Provides excellent customer service
  • Triage patient calls to determine path to action regarding scheduling needs
  • Collects full, complete, and accurate insurance information
  • Partners with team members throughout the practice to triage patient calls
  • Communicates effectively with all team members throughout the practice to ensure patient message requests are received
  • Documents accurately and concisely in all systems
  • Works with patient to address any concerns. Escalates patient concerns to leaders as needed
  • Have working knowledge of all providers within our practice in order to fill schedules based on business needs
  • Completes other duties as assigned
Qualifications
  • Excellent communication and computer skills
  • Ability to exercise judgment and decisions making
  • Working knowledge of insurance terminology
  • Basic Proficiency in MS Office (Word, Outlook), EMR
  • Bilingual (English/Spanish) preferred

Education Requirements

  • High school diploma, GED, or equivalent

Experience Requirements:

  • 1-2 years customer service, medical scheduling, or ophthalmic technician experience preferred

Physical Abilities:

  • Prolonged periods sitting at a desk and working on a computer.

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