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Patient Relations Jobs in Indiana (NOW HIRING)

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

Promotes exceptional customer relations at all times, whether in person or on the phone, extending ... patient due balances and the collection of required copayments upon registration. Position ...

Valparaiso

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN

$26.50 - $35.75/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$27.50 - $36.75/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso

Registered Dietitian

Valparaiso, IN · On-site

$27.50 - $36.75/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Deaconess

Director Pharmacy Specialty Pharmacy

Evansville, IN · On-site

$123K - $162K/yr

Is a resource for Patient Relations and responds timely to issues to mitigate complaints quickly * Communicates appropriately with hospital staff and physicians * Utilizes information and feedback ...

cbo.inc

PATIENT REP IV-REFUND

Merrillville, IN · On-site

... Relations Code. Confidentiality/Hipaa/Corporate Compliance Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family ...

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Showing results 41-60

All JobsPatient Relations JobsPatient Relations Jobs in Indiana

Patient Relations information

See Indiana salary details

$10.5K

$59.2K

$89.4K

How much do patient relations jobs pay per year?

As of Aug 30, 2026, the average yearly pay for patient relations in Indiana is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,700.00 per year, depending on experience, location, and employer.

What is a patient relations professional?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What skills and qualifications are needed to thrive as a patient relations professional?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What are common challenges faced by patient relations professionals, and how can they be managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

What degree is needed to be a patient relations?

A patient relations specialist typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with a bachelor's degree in healthcare administration, communications, or a related field. Relevant skills include strong communication, empathy, and customer service experience, and some roles may require certification or training in healthcare regulations or patient advocacy.

What skills are needed for patient relations?

Patient relations professionals need strong communication and interpersonal skills to effectively interact with patients and healthcare staff. Empathy, active listening, problem-solving abilities, and knowledge of healthcare procedures are essential, along with proficiency in computer systems and customer service. Certifications in healthcare or patient advocacy can also enhance effectiveness in this role.

What are the most commonly searched types of Patient Relations jobs in Indiana?

The most popular types of Patient Relations jobs in Indiana are:

What are popular job titles related to Patient Relations jobs in Indiana?

For Patient Relations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Relations jobs in Indiana look for?

The top searched job categories for Patient Relations jobs in Indiana are:

Patient Relations jobs near you
Infographic showing various Patient Relations job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Patient Services Representative

Goshen, IN • On-site

Goshen Health
Health Care and Social Assistance • 1 - 5K employees

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

379th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about Goshen Healthexternal

$15.50 - $19.75/hr

Per diem

Re-posted 28 days ago

Job description

Promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients, families and fellow colleagues.  Obtains financial/demographic/medical information in a complete, accurate manner and enters data into the electronic medical record.  Verifies insurance eligibility and special billing requirements according to guidelines set by insurance carriers and ensures necessary forms are signed in accordance with set practice guidelines. Performs work under pressure and meets deadlines while maintaining a courteous, professional manner.  Serves as an advocate for patients, providers and colleagues.  Position also includes responsibility of communicating to patients about upcoming appointments, any outstanding patient due balances and the collection of required copayments upon registration.

Position Qualifications:

Minimum Education: High school graduate or have evidence of the equivalent.                                     

Preferred Education: Knowledge of CPT and ICD-CM coding.                                     

Minimum Experience: Experience in a related work situation. Basic experience with computer data entry.

Preferred Experience: Job-related experience in healthcare setting.

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