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Patient Relations Jobs in Indiana (NOW HIRING)

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN

$16.50 - $22/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

RIVERVIEW HOSPITAL

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Riverview Health

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Riverview Health

Patient Access Specialist

Noblesville, IN

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

RIVERVIEW HOSPITAL

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

Promotes exceptional customer relations at all times, whether in person or on the phone, extending ... patient due balances and the collection of required copayments upon registration. Position ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

Promotes exceptional customer relations at all times, whether in person or on the phone, extending ... patient due balances and the collection of required copayments upon registration. Position ...

Valparaiso

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$31.25 - $42/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Ability to work well under pressure and remain calm while maintaining positive patient and physician relations. * Recognize accounts that should be referred to management for assistance. Evaluate ...

Valparaiso University

Registered Dietitian

Valparaiso, IN · On-site

$26.50 - $35.75/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

Valparaiso

Registered Dietitian

Valparaiso, IN · On-site

$27.50 - $36.75/hr

Ability to maintain good patient relations in all formats of communication and adhere to total patient confidentiality/ethics * Understanding, appreciation and commitment to the goals and philosophy ...

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Showing results 41-60

All JobsPatient Relations JobsPatient Relations Jobs in Indiana

Patient Relations information

See Indiana salary details

$10.5K

$59.2K

$89.4K

How much do patient relations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient relations in Indiana is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

What skills and qualifications are needed to thrive as a patient relations professional?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What is a patient relations professional?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What are common challenges faced by patient relations professionals, and how can they be managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.
What are the most commonly searched types of Patient Relations jobs in Indiana? The most popular types of Patient Relations jobs in Indiana are:
What are popular job titles related to Patient Relations jobs in Indiana? For Patient Relations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Relations jobs in Indiana look for? The top searched job categories for Patient Relations jobs in Indiana are:
Patient Relations jobs near you
Infographic showing various Patient Relations job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Team Lead-Guest Relations

Indiana University Health

Avon, IN • On-site

$15.25 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description

Schedule:  Full-Time Day Shift (8:00 am - 4:30 pm)

Work Location: West Hospital

Department Supported: Patient Experience

Primary Responsibilities:  

Provides functional guidance to staff and performs duties of the major work functions. Key job duties and responsibilities include providing basic personnel management and supervision to Guest Relations team, scheduling, providing exceptional service to guests, and providing consultation services related to guest relations to other hospital personnel, upon request. Success is accomplished by providing exceptional service contributing to continuous improvement of patient experience scores.

Requirements: 

 High School Diploma/GED required.
5-7 years experience required.
 Experience in guest relations, customer service, and/or patient care required.

Preferred: 

  • Associates degree preferred.
  • Experience in leadership preferred.
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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