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Medical Insurance Verification Specialist

Location(s): Jeffersonville

Department: Billing
Job Type: Full Time, Non-Exempt
Schedule: Monday through Friday- In Office (Day Shift) / Possible Remote at 6 months

Reports to: Revenue Cycle Manager

First Urology is the largest independent urology practice serving Louisville, Kentucky, and Southern Indiana, providing comprehensive care for men, women, and children across multiple locations. Our team is dedicated to delivering exceptional patient care through advanced technology, innovative treatments, and a collaborative approach that puts patients first. We offer a full spectrum of urologic services, including minimally invasive surgery, cancer care, men's and women's health, kidney stone treatment, pelvic health, imaging, pathology, clinical research, and more.

At First Urology, our people are the heart of everything we do. We foster a culture built on teamwork, respect, integrity, and continuous growth, where employees are empowered to make a meaningful impact on the lives of our patients and one another. Our commitment to investing in our team has earned us recognition as one of Business First's Best Places to Work in Louisville and Southern Indiana for 10 consecutive years, along with additional workplace honors. We offer competitive compensation, generous benefits, opportunities for professional development, and a healthy work-life balance.

If you're looking to join an organization that values excellence, innovation, compassion, and community, First Urology is a place where your career can thrive while making a difference every day. Learn more at www.1sturology.com or follow us on Facebook, Instagram, and LinkedIn.

Position Summary:

The Medical Insurance Verification Specialist at First Urology is responsible for ensuring accurate and timely verification of patient insurance coverage prior to scheduled services. This role plays a critical managing and resolving insurance claims and accounts, ensuring timely and accurate reimbursement for medical services provided.

Responsibilities

• Verify patients' insurance coverage and benefits by contacting insurance companies via phone, online portals, or other communication channels.
• Obtain and document accurate information regarding patient demographics, insurance plans, and policy numbers.
• Maintain up-to-date knowledge of insurance plans, policies, and procedures to facilitate efficient verification and billing processes.
• Process good faith estimates.
• Provide exceptional customer service to patients, addressing concerns and inquiries related to insurance coverage and billing.
• Handles inbound calls from locations, patients, etc. with general insurance questions.

Qualifications

• Previous experience in hospital or medical billing insurance department.
• 1 year experience working with Electronic Health Record software.
• Experience with websites such as Availity, Experian, Navinet, Medicaid, etc.

Education and Certifications:

• High school diploma or equivalent (required); associate degree or higher a plus.

Benefits:

• 401(k) company contribution of 7.5% annual salary (whether you contribute or not) 
• Dental insurance
• Health insurance
• Vision
• Company Paid Life insurance 20k
• Company Paid AD&D 20K
• Company Paid Long-Term Disability 60%
• 6 Days of Sick Time
• 8 Paid Holidays
• 10 Days of Vacation Time
• Milestone Checks
• Cabin/Condo for vacations

EEOC Statement:

First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. May be required to undergo background check and/or drug screen.