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Patient Relations Manager Jobs in Appleton, WI (NOW HIRING)

Advocate Health

Patient Service Representative I

Oshkosh, WI · On-site

$17.25 - $21.75/hr

Maintains excellent public relations with patients, families, and clinical staff as well as ... Must be able to manage high-volume workloads with many interruptions in a fast-paced environment ...

Kleenmark Services Corp

Account Manager

Appleton, WI · On-site

Customer Relations * Build and maintain long-term relationships with healthcare clients and serve ... Conduct routine inspections of patient rooms, exam rooms, operating rooms, public areas, and other ...

KleenMark

Account Manager

Appleton, WI · On-site

$60K/yr

Customer Relations * Build and maintain long-term relationships with healthcare clients and serve ... Conduct routine inspections of patient rooms, exam rooms, operating rooms, public areas, and other ...

Walgreens

Pharmacy Operations Manager

Green Bay, WI · On-site

Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

Appleton, WI

Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

De Pere, WI

Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

Appleton, WI · On-site

Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Walgreens

Pharmacy Operations Manager

De Pere, WI · On-site

Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time ... in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the ...

Shopko Optical

General Manager - Bench

Neenah, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your ... Able to continuously monitor progress in relation to goal attainment * Able to analyze financial ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your ... Able to continuously monitor progress in relation to goal attainment * Able to analyze financial ...

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All JobsPatient Relations JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Appleton, WI

Patient Relations Manager information

See Appleton, WI salary details

$10.7K

$60.7K

$91.7K

How much do patient relations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for patient relations manager in Appleton, WI is $60,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a patient relations manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What are the key skills and qualifications needed to thrive as a patient relations manager?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a patient relations manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are popular job titles related to Patient Relations Manager jobs in Appleton, WI?

For Patient Relations Manager jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Patient Relations Manager jobs in Appleton, WI look for?

The top searched job categories for Patient Relations Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Patient Relations Manager jobs?

Cities near Appleton, WI with the most Patient Relations Manager job openings:

Patient Relations Manager jobs near you

Client Relations Representative

Dimond Bros Insurance

New Holstein, WI • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Location
New Holstein
Description
Job Summary: Client Relations Representatives are the front-line liaison between our company and its current and potential customers.
Full-time, on-site position, Monday through Friday | 8am - 4:30 | #LI-ONSITE
Please note that this role may appear under a similar title on some of our recruiting platforms.
Employee Benefits at Dimond Bros.:
  • We offer a comprehensive benefits package, including medical, dental, and vision insurance; group term life and AD&D coverage; short-term and long-term disability insurance; an Employee Assistance Program (EAP); a 401(k) with company match; HSA contributions for eligible medical plan participants; and flexible spending accounts (FSA).
  • Vacation time, paid holidays, and personal time accrual.
  • Medical, dental, vision and vacation time are all available on the new employee's first day!
  • Please visit our website to see more information: Benefits Page
Duties/Responsibilities:
  • Answer phone and manage high volume inbound calls, warmly connecting clients to correct departments and/or carrier care centers
  • Assist with walk-in clients
  • Collaborate with team members and other departments to ensure high quality customer service
  • Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior
  • Take and upload payments
Position Requirements
Position Requirements:
  • Strong verbal and written communication skills
  • Great active listening skills with a patient and empathetic attitude
  • Troubleshooting skills, either basic or advanced
  • Strong computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
Pay Range: $17-$19 / hour
Why Dimond Bros.?
Perks:
  • Seasonal Half-Day Fridays
  • Health & Wellness webinars and courses
  • Discount Programs
  • Financial & Legal Assistance
Culture:
  • Growth Opportunities
  • Mission-Driven Work
  • People-First Culture
  • Supportive team environment with growth potential

Pay Range
$17-$19 / hour
Employee Benefits
Category
Client Relations
About the Organization
Dimond Bros. Insurance, LLC has been in the business of helping people like you find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 by Albert Dimond in Arcola, Illinois, our small agency of just two employees has grown to be one of the largest independent insurance agencies with locations in Illinois, Indiana, South Carolina, and Wisconsin.
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

Apply