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Patient Registration Representative Jobs in Raleigh, NC

WakeMed

Patient Scheduling Representative

Fuquay Varina, NC · On-site

$14.50 - $18.50/hr

Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient ...

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All JobsPatient Registration Representative JobsPatient Registration Representative Jobs in Raleigh, NC

Patient Registration Representative information

See Raleigh, NC salary details

$10

$18

$25

How much do patient registration representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient registration representative in Raleigh, NC is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Registration Representative vs Medical Secretary?

AspectPatient Registration RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; certification in medical office or administrative assistance often preferred
Work EnvironmentFront desk, hospital or clinic reception areaOffice setting, often in clinics or hospitals
Employer & IndustryHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling appointments, managing correspondence, medical record management

While both roles work in healthcare settings, the Patient Registration Representative primarily handles patient check-in and insurance processes, whereas the Medical Secretary focuses on administrative support like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by patient registration representatives, and how can they be managed effectively?

Patient Registration Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accuracy under time constraints. Staying organized, maintaining strong attention to detail, and utilizing effective communication skills are key to overcoming these challenges. Additionally, becoming proficient with electronic health record systems and seeking support from team members can help manage workload and ensure smooth patient check-in processes.

What are the key skills and qualifications needed to thrive as a patient registration representative, and why are they important?

To excel as a Patient Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems (HIS), electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal skills, professionalism, and the ability to handle sensitive information with discretion are crucial soft skills. These qualities ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare staff alike.

What does a patient registration representative do?

A Patient Registration Representative is responsible for greeting patients, collecting and verifying personal and insurance information, and entering data into healthcare systems. They ensure that all necessary forms are completed and that patients understand the registration process. Additionally, they may handle scheduling, answer questions about services, and process payments. Their role is crucial for ensuring accurate records and a smooth workflow in medical facilities.
What are popular job titles related to Patient Registration Representative jobs in Raleigh, NC? For Patient Registration Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Registration Representative jobs in Raleigh, NC look for? The top searched job categories for Patient Registration Representative jobs in Raleigh, NC are:
Patient Registration Representative jobs near you
Infographic showing various Patient Registration Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,380 per year, or $18.5 per hour.

Patient Services Representative - Women's Care

LifePoint Health

Oxford, NC • On-site

$10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

LifePoint Health rating

6.0

Company rating: 6.0 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

749th of 887 rated healthcare providers

Job description

Job Description

Be the First to Apply

Patient Services Representative

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.

Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!

How you'll contribute:

The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care.

A Patient Services Representative (PSR) who excels in this role:

  • Performs scheduling, registration, patient pre-admission and admission at physician practice
  • Performs reception and discharge functions.
  • Accurately obtains complete and accurate patient demographic information.
  • Performs proper, compliant patient liability collection techniques before, during and after date of service.

What we offer:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

Qualifications and requirements:

Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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