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Patient Receptionist Jobs (NOW HIRING)

Dr. Bermel and Associates

Receptionist

Leesburg, VA · On-site

$16 - $21/hr

Optical Receptionist Here at our growing Optometry practice we pride ourselves on creating an Elevated Patient Experience. This is paired with our executive teams optical experience well over 30 ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA · On-site

$15.50 - $20.50/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA · On-site

$15.50 - $20.50/hr

Optical Receptionist Here at our growing Optometry practice we pride ourselves on creating an Elevated Patient Experience. This is paired with our executive teams optical experience well over 30 ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA

$15.50 - $20.50/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA · On-site

$16 - $21/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA

$16 - $21/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Dr. Bermel and Associates

Receptionist

Leesburg, VA

$16 - $21/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Pediatricz Now Primary Care PLLC

Receptionist

San Antonio, TX · On-site

$13.50 - $18/hr

The Receptionist supports the smooth operation of the front office by performing general administrative duties, including managing patient records, coordinating office supplies, and maintaining a ...

Dr. Bermel and Associates

Receptionist

Gainesville, VA · On-site

$15.50 - $20.50/hr

... on creating an Elevated Patient Experience. This is paired with our executive teams optical ... We are looking for an Optical Receptionist who is a self starter and has the passion to not only ...

Pediatricz Now Primary Care PLLC

Receptionist

San Antonio, TX · On-site

$13.50 - $18/hr

The Receptionist supports the smooth operation of the front office by performing general administrative duties, including managing patient records, coordinating office supplies, and maintaining a ...

Absolut Care of Gasport

Receptionist

Gasport, NY · On-site

$16 - $18/hr

As a valued member of our healthcare facility, you will play a crucial role in providing exceptional patient care and support to our staff. About the Role: * As a Receptionist, you will be the first ...

University Eye Specialists P C

Receptionist

Batavia, NY · On-site

$17/hr

Our medical receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments providing an outstanding experience for our patients Medical ...

USPI, INC.

Receptionist

Columbus, IN · On-site

$14.75 - $19.25/hr

Receptionist We are hiring a Full Time Receptionist! Welcome! Covenant Columbus, a leading ... Update patient demographics/information in system; Collect monies due and document in the billing ...

Pearle Vision

Receptionist

Elk River, MN

$16.75 - $22/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance. The Optical Receptionist ...

Pearle Vision

Receptionist

Elk River, MN · On-site

$16.75 - $22/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance. The Optical Receptionist ...

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Patient Receptionist information

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How much do patient receptionist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for patient receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What does a patient receptionist do?

A Patient Receptionist is responsible for greeting patients as they arrive at a healthcare facility, checking them in, and assisting with registration processes. They answer phone calls, schedule appointments, and manage patient records to ensure smooth front desk operations. Patient Receptionists also provide information to patients, handle paperwork, and coordinate with medical staff to support efficient patient care. Strong communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as a patient receptionist, and why are they important?

To thrive as a Patient Receptionist, you need strong organizational skills, attention to detail, and proficiency in scheduling, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, professionalism, and empathy are essential soft skills for creating a welcoming environment and managing patient interactions. These abilities ensure efficient front-desk operations, positive patient experiences, and effective coordination within healthcare teams.

What are some common challenges faced by patient receptionists, and how can they be managed effectively?

Patient Receptionists often juggle multiple tasks such as greeting patients, managing appointment schedules, handling phone inquiries, and updating medical records—all while maintaining a calm and friendly demeanor. A common challenge is managing high patient volumes, which can lead to long wait times and increased stress. Effective time management, strong communication skills, and familiarity with electronic health record (EHR) systems can help Patient Receptionists stay organized and provide efficient service. Developing good rapport with both patients and the healthcare team also contributes to a smoother workflow and a more positive work environment.

What is the difference between Patient Receptionist vs Medical Secretary?

AspectPatient ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, hospitals, clinics, often handling administrative tasks
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, healthcare facilities, hospitals
Primary ResponsibilitiesGreeting patients, scheduling, answering phonesManaging correspondence, medical records, appointment scheduling

While both roles involve administrative tasks in healthcare settings, a Patient Receptionist primarily handles front desk duties like greeting patients and scheduling, whereas a Medical Secretary manages more detailed administrative and clerical tasks such as handling medical records and correspondence. Both roles are essential for smooth healthcare operations but differ in scope and responsibilities.

How do you become a patient receptionist?

To become a patient receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience with office software or customer service, and on-the-job training is common to learn specific healthcare procedures and scheduling systems.
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Patient Receptionist jobs near you
Infographic showing various Patient Receptionist job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Patient Concierge - Receptionist - Miami

Miami, FL • On-site

Prelude Fertility
Health Care and Social Assistance • 51 - 200 employees
Learn more about Prelude Fertilityexternal

$15.75 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Medical Receptionist/Patient Concierge

Our friendly, welcoming Medical Receptionist/Patient Concierge will be responsible for the efficiency, accuracy and professionalism of the front desk in our fertility clinic. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Receptionist works in a collaborative relationship with the front desk team as well as with other departments and employees.

Hours: Monday - Friday, 7:00am - 4:00pm - occasionally earlier or later. Weekend and holiday rotation is required.

What You Will Do:

As a Receptionist, you will play a key role in supporting patients throughout their treatment journey by providing financial guidance, resolving billing concerns, and ensuring a smooth experience with payment and insurance processes.

Patient Financial Counseling & Support:

  • Provide financial counseling to prospective and new patients, with a focus on patient retention and creative problem-solving.
  • Establish and maintain ongoing relationships with patients to offer continued financial guidance throughout their treatment.
  • Explain fees, payment options, and available financial plans to patients in person or over the phone.
  • Assist patients with completing and submitting applications for various financial assistance programs.
  • Set up and manage patient payment plans in accordance with established guidelines, and provide contracts for selected plans.
  • Collect fees at the beginning of treatment cycles and follow up with patients regarding outstanding balances.

Insurance & Account Coordination:

  • Obtain insurance benefit information, prior authorizations, and pre-determinations for patients.
  • Assist patients in completing insurance forms and respond to inquiries regarding unpaid balances.
  • Verify account balances and process refunds or payments accurately, following departmental protocols.
  • Serve as a liaison between patients, internal advocacy departments, and insurance carriers to ensure clear communication and resolution of account issues.

Administrative Duties:

  • Document all follow-up activities and patient interactions accurately in the system.
  • Maintain and update daily spreadsheets or logs as required by the supervisor.
  • Process patient payments and refunds according to established departmental procedures.

Education and Experience requirements:

  • High School Diploma or GED required; associate or bachelor's degree preferred
  • At least one year of administrative experience in a medical office is REQUIRED
  • Experience with Electronic Medical Record (EMR) system strongly preferred
  • Bilingual (Spanish) is preferred

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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