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Patient Navigator Jobs in Tennessee (NOW HIRING)

Neighborhood Health

Patient Navigator

Springfield, TN · On-site

$19 - $25.75/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in programs such as TennCare, CoverRx and the Federal Health Insurance Marketplace. Furthermore, it will be ...

New

Neighborhood Health

Patient Navigator

Nashville, TN · On-site

$19.25 - $26.25/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in programs such as TennCare, CoverRx and the Federal Health Insurance Marketplace. Furthermore, it will be ...

New

Healogics

Patient Navigator

Mc Minnville, TN · On-site

$15.94 - $19.59/hr

Patient Navigator The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to ...

Healogics

Patient Navigator

Baxter, TN · On-site

$15.94 - $19.59/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Healogics

Patient Navigator

Martin, TN · On-site

$17 - $23.25/hr

The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist ...

Healogics

Patient Navigator

Mc Minnville, TN · On-site

$15.94 - $19.59/hr

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the ...

Covenant Health

PATIENT ACCESS NAVIGATOR

Knoxville, TN · On-site

$19 - $26/hr

Patient Access Navigator, Call Center Full Time, 80 Hours Per Pay Period, Day shift Knoxville, TN Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with 10 ...

Covenant Health

PATIENT ACCESS NAVIGATOR

Knoxville, TN · On-site

$19 - $26/hr

Overview Patient Access Navigator, Call Center Full Time, 80 Hours Per Pay Period, Day shift Knoxville, TN Covenant Health Overview: Covenant Health is the region's top-performing healthcare network ...

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All JobsPatient Navigator JobsPatient Navigator Jobs in Tennessee

Patient Navigator information

See Tennessee salary details

$12

$22

$35

How much do patient navigator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient navigator in Tennessee is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.80 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.
More about Patient Navigator jobs

What are the most commonly searched types of Patient Navigator jobs in Tennessee?

The most popular types of Patient Navigator jobs in Tennessee are:

What are popular job titles related to Patient Navigator jobs in Tennessee?

For Patient Navigator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Patient Navigator jobs in Tennessee look for?

The top searched job categories for Patient Navigator jobs in Tennessee are:

What cities in Tennessee are hiring for Patient Navigator jobs?

Cities in Tennessee with the most Patient Navigator job openings:

What are popular job titles related to Patient Navigator jobs in TN?

For Patient Navigator jobs in TN, the most frequently searched job titles are:

Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Tennessee as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,988 per year, or $22.1 per hour.

Patient Navigator

Springfield, TN • On-site

Neighborhood Health
See more jobs at Neighborhood Healthexternal

$19 - $25.75/hr

Full-time

Medical, Dental

Posted 2 days ago

New

Job description

Neighborhood Health is an innovative network of 10 community health centers in Nashville, Lebanon, and Gallatin, Tennessee. We provide comprehensive primary care, integrated behavioral health, and dental services to almost 30,000 patients. Our patients primarily include immigrants, residents of public housing, individuals experiencing homelessness, and persons living with addiction. As a federally qualified health center, we provide care without regard to health insurance or a patient’s ability to pay. We also strive to improve our Patient Centered Medical Home (PCMH) model to ensure all of our patients get the right high-quality care, at the right place, and at the right time.
Neighborhood Health now seeks a Patient Navigator. This full-time employee will be responsible for two primary functions: enrollment in coverage programs and coordinating care for our members. This position will report to the Manager of Patient Navigation.
More information on Neighborhood Health is at www.neighborhoodhealthtn.org.
The Patient Navigator will work within Neighborhood Health communities to enroll members in programs such as TennCare, CoverRx and the Federal Health Insurance Marketplace. Furthermore, it will be the responsibility of this individual to coordinate ongoing care between patients and practitioners. The Patient Navigator may also be required to represent Neighborhood Health at community events.
QUALIFICATIONS:
Education and Experience
Graduation from an accredited college or university with a bachelor’s degree, associate’s degree or experience equivalent. Qualifying full-time eligibility determination experience, experience in a clinical setting or similar experience at a professional, paraprofessional or technical level of three years or more.
Skills
  • Active listening and learning skills
  • Basic computer skills
  • Basic mathematical skills
  • Able to communicate effectively, both verbal and written, as appropriate for the needs of the audience.
  • Critical thinking, problem-solving and decision-making skills
  • Effective organizational and time management skills
  • Exceptional interpersonal skills
  • Excellent reading comprehension skills
  • Spanish speaking preferred
  • Experience with TennCare, CoverRx and the Federal Health Insurance Marketplace is preferred
  • Bilingual English/Spanish preferred
Abilities
  • Flexibility and adaptability to various environments and regulations
  • Able to be objective
  • Combines pieces of information to form conclusions
  • Communicates information and ideas in a manner tailored to the audience
  • Concentrates on tasks over a period of time without getting distracted
  • Multi-tasks with competing priorities
  • Retains information
  • Works as part of a team
  • Able to work with diverse population
ESSENTIAL JOB FUNCTIONS:
Enrollment
  1. Ensures:
    1. uninsured children and uninsured pregnant women apply for TennCare/CoverKids on or before their date of service;
    2. uninsured parents/caretaker relatives of minor children under the federal poverty level apply for TennCare on or before their date of service;
    3. uninsured adults age 18-64 under the federal poverty level apply for CoverRx on their date of service; and
    4. Medicare enrollees who are at or below 135% of the federal poverty level apply for the Medicare Savings Program on their date of service.
  2. Ensures those patients ineligible for health coverage programs apply for and enroll in pharmacy patient assistance programs (PAPs) so these patients can obtain the prescription medications they need.
  3. Remains up-to-date on new policies and procedures as they are implemented in order to ensure accurate eligibility determination and enrollment.
  4. Successfully complete all required and applicable federal and/or state consumer assistance training.
  5. Makes decisions by analyzing information related to client’s eligibility to ensure appropriate policy and procedures are applied.
  6. Calculates accurate income based on information provided by clients and obtained through other sources to determine eligibility.
  7. Documents required verifications, services, benefits provided, and other case-related activity using a computerized case record and/or paper case files.
  8. Properly stores and maintains case related documentation to ensure program integrity and client confidentiality.
  9. Documents reports of activities and outcomes as required.
  10. Obtains documentary evidence to support client information to ensure proper eligibility determination.
  11. Interviews clients to obtain information related to their eligibility for government assistance programs.
  12. Explains eligibility for benefits and services, as well as ongoing responsibilities, to ensure client understanding.
  13. Uses computer systems to enter client information to determine eligibility and ensure clients receive proper notifications.
  14. Explains rules, regulations, policies, procedures, and benefits determinations to clients or other interested parties to ensure program availability.
  15. Communicates verbally and/or electronically with outside organizations or vendors to provide information regarding client eligibility.
Care Coordination
  1. Understands that Neighborhood Health is a Joint Commission Accredited facility and is obligated to abide by Joint Commission Standards.
  2. Identifies clients with the potential for high-risk complications and coordinate the appropriate supported self-care in conjunction with the client and care coordination team.
  3. Recognizes and takes appropriate actions to resolve gaps in care.
  4. Develop and implement targeted strategies to improve health, functional or quality of life outcomes, such as disease management or pharmacy management.
  5. Compare client’s plan of care to establish pathways to determine variances and then intervene as indicated.
  6. Responsible for providing materials for morning huddle.
  7. Enroll uninsured and underinsured patients in Patient Assistance Programs.
  8. Meet with new clients to address questions or concerns during post-visit summary.
General
  1. Resolves general client concerns regarding agency programs, policies, and procedures to assist customers.
  2. Provides referrals to applicable offices to address client grievances, complaints or questions.
  3. Provides information and assistance in a fair, accurate, culturally appropriate and impartial manner.
  4. Enters required documents and information into various databases and filing systems for future retrieval.
  5. Promotes a positive image of Neighborhood Health by focusing on great service while fulfilling the organization’s mission.
  6. Communicates verbally and/or electronically with outside organizations to obtain information regarding client circumstances.
  7. Provides information and support to co-workers, vendors, and clients to meet their immediate and long-term needs.
  8. Identifies benefits and services that might be available to clients both from the insurance exchange and from related sources to assist in meeting client needs.
  9. Establish and maintain professional working relations with referral sources, community resources and care providers.
  10. This list may not be inclusive of the total scope of job functions to be performed.
  11. Duties and responsibilities may be added, deleted or modified at any time.
WORK SCHEDULE: 40 hour work week. Must be willing to occasionally work nights or weekends.
SALARY GRADE AND CLASSIFICATION: Non-exempt, Full-Time
SUPERVISORY RESPONSIBILITIES: None
RESPONSIBLE TO: Director of Enabling Services
PHYSICAL REQUIREMENTS:
Work is varied in nature and is performed with frequent interruptions. Work requires close attention to detail, accuracy, documentation and timeliness in fulfilling duties and reports. Work requires sitting, standing, and/or walking for periods of five hours or more, moving and examining objects at high and low reach.
EOE

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