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Patient Financial Navigator Jobs in Tennessee (NOW HIRING)

Covenant Health

PATIENT ACCESS NAVIGATOR

Knoxville, TN · On-site

$19 - $26/hr

Overview Patient Access Navigator, Call Center Full Time, 80 Hours Per Pay Period, Day shift ... Gathers accurate caller/patient demographics and financial/insurance information to process ...

Covenant Health

PATIENT ACCESS NAVIGATOR

Knoxville, TN

$19 - $26/hr

Patient Access Navigator, Call Center Full Time, 80 Hours Per Pay Period, Day shift Knoxville, TN ... Gathers accurate caller/patient demographics and financial/insurance information to process ...

Lifepoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

While both roles focus on patient engagement, advocacy, and care coordination in accordance with ... Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short ...

Lifepoint Health

Care Navigator

Brentwood, TN

$19.75 - $25.50/hr

While both roles focus on patient engagement, advocacy, and care coordination in accordance with ... Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short ...

Ascension

Pharmacy Technician

Murfreesboro, TN · On-site

$15.50 - $18.75/hr

Serving as a "financial navigator" by handling benefit investigations, prior authorizations, and enrolling patients in Patient Assistance Programs (PAP). * Pharmacy Operations: Managing automated ...

Tendo

Financial Services Specialist II

Nashville, TN · On-site +1

$46.75K - $63.25K/yr

... Navigators across Tendo's MDsave Marketplace. Reporting to the Support Services Manager, this role ... Research and resolve patient billing and provider payment issues. > * Review voucher status and ...

Tendo

Financial Services Specialist II

Nashville, TN · On-site

$46.75K - $63.25K/yr

... Navigators across Tendo's MDsave Marketplace. Reporting to the Support Services Manager, this role ... Research and resolve patient billing and provider payment issues. * Review voucher status and ...

Ascension

Registered Nurse Patient Navigator

Nashville, TN · On-site

$19.25 - $26.25/hr

Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an ...

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Patient Financial Navigator information

See Tennessee salary details

$12

$22

$35

How much do patient financial navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient financial navigator in Tennessee is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Navigator, and why are they important?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a Patient Financial Navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What are Patient Financial Navigators?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

What are popular job titles related to Patient Financial Navigator jobs in Tennessee? For Patient Financial Navigator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Patient Financial Navigator jobs in Tennessee look for? The top searched job categories for Patient Financial Navigator jobs in Tennessee are:
Patient Financial Navigator jobs near you
Infographic showing various Patient Financial Navigator job openings in Tennessee as of May 2026, with employment types broken down into 61% Full Time, 12% Part Time, 19% Contract, and 8% Nights. Highlights an 50% Physical, and 50% Hybrid job distribution, with an average salary of $45,988 per year, or $22.1 per hour.
Patient Navigator Ambulatory (2595)

Patient Navigator Ambulatory (2595)

REGIONAL ONE HEALTH

Memphis, TN

$19.50 - $26.50/hr

Full-time

Posted 11 days ago

Regional One Health rating

6.4

Company rating: 6.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

628th of 864 rated healthcare providers

Job description

The Patient Navigator serves as a consistent care coordinator throughout the continuum of care for patients and families throughout their healthcare journey. A patient navigator helps patients communicate with their healthcare providers so they get the information they need to make decisions about their health care. Coordinates communication with providers and other healthcare team members on behalf of the patient without close supervision.
What you will do

  • Creates a seamless flow through the health system to facilitate the patient’s care.
  • Facilitates improved health care access and quality for underserved populations through advocacy and care coordination
  • Offers prenatal-specific health education, support, and connect patients to pediatric care, new mother's resources, and community support
  • Organizes schedules and manages appointments for patients to ensure they receive services in a timely manner
  • Facilitates communication between the patient, family members, and healthcare providers to ensure patient satisfaction and quality of care.
  • Manages health care records
  • Informs the patient on financial aspects of care and linking patient to financial resources as needed.
  • Proactively manages relationships with patients.
  • Accommodates interpretive language services when needed
  • Manages follow up visits and ensuring continuation of care and linkage to community resources
  • Works Collaboratively with all members of the healthcare team to meet the patient needs.
  • Identifies and communicates any social challenges faced by the patient.
  • Maintain visibility and accessibility to assigned patient base.
  • Effectively manage time, workload and resources.
  • Successful completion of an approved Medical Assistant program. Required
  • Current documentation of a national certification as a Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or for the Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) or for Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) or Certified Clinical Medical Assistant through the National Center for Competency Testing (NCCT) or for Certified Clinical Medical Assistant through National Association for Health Professionals (NAHP) or for CCAMA through MedCA Certifications. Upon Hire Required
  • Patient Navigator Certification Upon Hire Preferred
  • Minimum 2 years experience of OB/GYN outpatient office or related experience Required and
  • Hospital experience Preferred

What Regional One Health employees say

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