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Health Navigator Jobs in Tennessee (NOW HIRING)

Lifepoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

As a member of the Health Support Center (HSC) team, you'll support those that are in our ... More about our team The Care Navigator and Community Navigator roles work collaboratively within ...

Lifepoint Health

Care Navigator

Brentwood, TN

$19.75 - $25.50/hr

As a member of the Health Support Center (HSC) team, you'll support those that are in our ... More about our team The Care Navigator and Community Navigator roles work collaboratively within ...

Quality Staffing

Dementia Navigator

Nashville, TN · Hybrid

$33/hr

Dementia Navigators connect caregivers and individuals living with dementia to community resources ... Collaborating with health care providers to promote early ADRD detection, diagnosis, resource ...

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How much do health navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for health navigator in Tennessee is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Health Navigator, and why are they important?

To thrive as a Health Navigator, you need a background in health sciences, patient advocacy, and a strong understanding of healthcare systems, often supported by a relevant degree or certification such as Certified Health Navigator. Familiarity with electronic health records (EHRs), case management software, and healthcare compliance regulations is typical. Exceptional communication, cultural competence, and problem-solving skills help Health Navigators effectively guide patients through complex care processes. These abilities are crucial for ensuring patients receive appropriate care, reducing barriers, and improving overall health outcomes.

What are some common challenges Health Navigators face when supporting patients through the healthcare system?

Health Navigators often encounter challenges such as helping patients understand complex medical information, addressing barriers like transportation or insurance issues, and coordinating care among multiple providers. Navigators need strong communication and problem-solving skills to build trust with patients and ensure they follow through with care plans. Additionally, they frequently collaborate with social workers, clinicians, and community organizations to connect patients to necessary resources and support, making adaptability and teamwork essential for success in this role.

What are Health Navigators?

Health Navigators are professionals who help patients understand the healthcare system and access the services they need. They assist individuals in coordinating medical appointments, understanding their treatment options, and overcoming barriers such as insurance or transportation issues. Health Navigators often work with people who have complex health needs, helping them communicate with providers and make informed decisions about their care. Their goal is to improve patient outcomes by ensuring timely and effective use of healthcare resources.

What is the difference between Health Navigator vs Medical Assistant?

AspectHealth NavigatorMedical Assistant
CredentialsMay require certifications like Certified Health Navigator or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentCommunity health settings, clinics, telehealthHospitals, clinics, outpatient facilities
Employer & IndustryHealthcare providers, community organizationsHospitals, medical offices, clinics
Primary RoleAssist patients with navigating healthcare systems, providing health educationPerform clinical tasks, prepare patients, assist healthcare providers

While both roles support patient care, Health Navigators focus on guiding patients through healthcare systems and providing education, often in community or telehealth settings. Medical Assistants perform clinical and administrative tasks directly in healthcare facilities. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Health Navigator jobs in Tennessee? For Health Navigator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Health Navigator jobs in Tennessee look for? The top searched job categories for Health Navigator jobs in Tennessee are:
What cities in Tennessee are hiring for Health Navigator jobs? Cities in Tennessee with the most Health Navigator job openings:
Health Navigator jobs near you
Infographic showing various Health Navigator job openings in Tennessee as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,261 per year, or $20.8 per hour.
Patient Health Navigator - Nashville

Patient Health Navigator - Nashville

Main Street Rural Health

Nashville, TN • On-site

$19.50 - $26.50/hr

Full-time

Posted 8 days ago

Job description

Company Description
Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care.
We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care.
Job Description
Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator team's role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families, and arranging visits with our Health Navigator in the community. You help assist the community health navigator in communicating with and providing support for patients.
  • Receive inbound patient calls
  • Make outbound calls to prospective patients, providing education on our services
  • Work closely with Health Navigators assigned to patients
  • Schedule patient visits to support the patient's needs as well as optimize the health navigators' schedule
  • Help patients communicate with their care team - including primary care, specialty care, and urgent care providers
  • Expedite emergency clinical calls efficiently if received
  • Process new appointments or changes to existing appointments
  • Own, manage, convert, and enroll an assigned referral base
  • Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members
  • Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes
  • Work collaboratively and efficiently with other corporate and field-based team members to ensure patients receive exceptional service
  • Document accurate and concise patient/family feedback and special needs during each call in our computer systems

Qualifications
  • Previous experience and success in exceeding individual and team goals in a fundraising, telephonic sales or similar position is preferred.
  • Ability to multi-task and balance multiple, competing priorities.
  • An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction.
  • Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner.
  • Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues.
  • Demonstrate short and long-term persistence in meeting objectives and personal development.
  • Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement.
  • Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette.
  • Excellent written communication skills with success in providing notes, updates, and written communications via computer systems.
  • Working knowledge of the healthcare industry is strongly preferred.
  • Excellent data-entry skills and proven ability to navigate multiple computer screens.
  • Bilingual in the Spanish language is a plus.
  • Perform miscellaneous job-related duties as assigned.
  • Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch).

Additional Information
All your information will be kept confidential according to EEO guidelines.

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