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Employee Navigator Jobs in Tennessee (NOW HIRING)

LifePoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships ...

Lifepoint Health

Care Navigator

Brentwood, TN

$19.75 - $25.50/hr

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships ...

Lifepoint Health

Care Navigator

Brentwood, TN · On-site

$19.75 - $25.50/hr

More about our team The Care Navigator and Community Navigator roles work collaboratively within ... Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships ...

Universal Health Services

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Responsibilities Stepdown Navigator Compass Intervention Center has been providing psychiatric ... During the recruitment process, no recruiter or employee will request financial or personal ...

UHS

CARE NAVIGATOR

Memphis, TN · On-site

$18.75 - $24/hr

Responsibilities Stepdown Navigator Compass Intervention Center has been providing psychiatric ... During the recruitment process, no recruiter or employee will request financial or personal ...

Healogics

Patient Navigator

Mc Minnville, TN · On-site

$15.94 - $19.59/hr

Patient Navigator The rewards at Healogics are immense, starting with the important work we do to ... This range is an estimate, based on potential employee qualifications: education, experience ...

Oneoncology

Oncology Nurse Navigator

Knoxville, TN · On-site

The Oncology Nurse Navigator is responsible for navigating and optimizing the experience of ... employee for this job. Duties, responsibilities, and activities may change at any time, with or ...

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How much do employee navigator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for employee navigator in Tennessee is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.69 per hour, depending on experience, location, and employer.

What is an employee navigator?

An Employee Navigator is responsible for managing and supporting employee benefits, enrollment, and HR software systems. They assist employees with benefits selection, troubleshoot system issues, and ensure compliance with company policies and regulations. This role often involves working closely with HR teams, insurance providers, and payroll departments to streamline benefits administration. Strong customer service, technical skills, and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the employee navigator position?

To thrive as an Employee Navigator, you need a solid understanding of benefits administration, HR processes, and customer support, usually supported by experience in human resources or employee benefits. Familiarity with HRIS platforms, benefits management systems, and regulatory compliance tools is typically required. Strong interpersonal skills, clear communication, and problem-solving abilities set exceptional employees apart in this role. These skills and qualities are essential for accurately advising employees, ensuring a seamless benefits experience, and maintaining compliance with company and legal standards.

What are the primary challenges faced by employee navigators and how are they typically addressed?

Employee Navigators often face challenges such as staying up-to-date with changing benefits regulations, effectively communicating complex information to diverse employee populations, and resolving sensitive or urgent benefits issues. To address these challenges, they receive ongoing training in compliance and benefits updates, utilize robust HR platforms for quick information retrieval, and develop clear communication materials to support employees. Most organizations encourage collaboration between Employee Navigators, HR teams, and external benefits vendors to streamline processes and resolve escalated cases efficiently. This supportive structure helps Employee Navigators deliver a smooth benefits experience and maintain high employee satisfaction.

How do I get to Employee Navigator?

Employee Navigator is a software platform used for benefits administration and HR management. To access it, you typically visit the login page provided by your employer or benefits administrator and sign in using your credentials. Ensure you have internet access and any required security measures, such as two-factor authentication, in place.

What are the pros and cons of Employee Navigator?

Employee Navigator is a benefits administration platform used by HR professionals and benefits administrators to manage employee benefits, compliance, and enrollment processes. Its advantages include streamlined workflows, automation features, and integration capabilities, while drawbacks can involve a learning curve for new users and potential limitations in customization for complex benefit plans.

What are popular job titles related to Employee Navigator jobs in Tennessee?

For Employee Navigator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Employee Navigator jobs in Tennessee look for?

The top searched job categories for Employee Navigator jobs in Tennessee are:

What cities in Tennessee are hiring for Employee Navigator jobs?

Cities in Tennessee with the most Employee Navigator job openings:

Employee Navigator jobs near you
Infographic showing various Employee Navigator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,261 per year, or $20.8 per hour.

Technology Platform Specialist | Employee Benefits

CBIZ, Inc.

Brentwood, TN • On-site

Full-time

Re-posted 12 days ago

CBIZ rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

13th of 23 rated bookkeepers and accountants

Job description


#LI-KW1 #LI-Hybrid
Responsibilities
The Technology Platform Specialist plays a pivotal role in leveraging technology, specifically Employee Navigator, to optimize the delivery of employee benefits solutions. Working closely with our team of Account Managers and technology experts, you will ensure seamless integration and utilization of cutting-edge platforms to enhance client experiences and drive business growth.
Essential Functions and Primary Duties
  • Maintain a knowledge and awareness of the technology available in the industry and what products and services are in the market that could be utilized by CBIZ Employee Benefits.
  • Maintains access to the software and provides training.
  • Schedules all new client implementation.
  • Works with clients and staff to ensure that all software is working properly and troubleshoots any issues with appropriate tech staff.
  • Works with clients using selected technology platform to train admin staff and provide group training to employees at Open Enrollment meetings.
  • Sets up client sites for renewal and open enrollment using selected technology platform.
  • Trains new CBIZ hires technology platforms and provides regular training sessions for existing staff as software is upgraded and new functionality becomes available
  • Additional responsibilities as assigned.

Preferred Qualifications
  • Proficiency in Employee Navigator or other benefits administration platforms, HRIS systems, or similar technology solutions.
  • Bachelor's degree in HR, Information Technology, Computer Science, Business Administration, or related field.
  • Prior experience in a technology implementation or support role, preferably within the employee benefits or insurance industry.

Qualifications
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Minimum Qualifications
  • High school diploma or GED required. Bachelor's degree preferred
  • 3 to 5 years of related insurance industry experience and the ability to quickly learn new platforms
  • Demonstrates proficiency in making presentation in a sales or training setting.
  • Organized, detail-oriented, thorough, and accurate with a strong sense of urgency and ability to prioritize in a fast-paced environment
  • Excellent communication skills, both written and oral
  • Proficient use of applicable technology
  • Ability to work as part of a team, meet deadlines and take instruction from multiple sources
  • Proactive decision-maker with the ability to see the big picture

About Us
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

What CBIZ employees say

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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