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Patient Hostess Jobs (NOW HIRING)

Excela Health

PATIENT HOST HOSTESS

Butler, PA · On-site

Patient Services (Front of the House) * Introduces the menu process via the menu platform * Uses the spoken menu guidelines to obtain menu selections electronically * Navigates patient profile and ...

Excela Health

PATIENT HOST/HOSTESS

Greensburg, PA

Patient Services (Front of the House) * Introduces the menu process via the menu platform * Uses the spoken menu guidelines to obtain menu selections electronically * Navigates patient profile and ...

Excela Health

PATIENT HOST/HOSTESS

Greensburg, PA

Patient Services (Front of the House) * Introduces the menu process via the menu platform * Uses the spoken menu guidelines to obtain menu selections electronically * Navigates patient profile and ...

Excela Health

PATIENT HOST/HOSTESS

Greensburg, PA · On-site

Patient Services (Front of the House) * Introduces the menu process via the menu platform * Uses the spoken menu guidelines to obtain menu selections electronically * Navigates patient profile and ...

Excela Health

PATIENT HOST/HOSTESS

Greensburg, PA · On-site

Patient Services (Front of the House) * Introduces the menu process via the menu platform * Uses the spoken menu guidelines to obtain menu selections electronically * Navigates patient profile and ...

St. Bernards Healthcare

HOST-HOSTESS

Jonesboro, AR · On-site

The position also picks up soiled trays from the patient rooms and dirty utility areas after meal service, and assists where needed in the room service operation. The Host/hostess is responsible for ...

St. Bernards Healthcare

HOST-HOSTESS

Jonesboro, AR · On-site

The position also picks up soiled trays from the patient rooms and dirty utility areas after meal service, and assists where needed in the room service operation. The Host/hostess is responsible for ...

St. Bernards Healthcare

HOST-HOSTESS

Jonesboro, AR · On-site

The position also picks up soiled trays from the patient rooms and dirty utility areas after meal service, and assists where needed in the room service operation. The Host/hostess is responsible for ...

St. Bernards Healthcare

HOST-HOSTESS

Jonesboro, AR · On-site

The position also picks up soiled trays from the patient rooms and dirty utility areas after meal service, and assists where needed in the room service operation. The Host/hostess is responsible for ...

St. Bernards Healthcare

HOST-HOSTESS

Jonesboro, AR

The position also picks up soiled trays from the patient rooms and dirty utility areas after meal service, and assists where needed in the room service operation. The Host/hostess is responsible for ...

Angelo Elia Restaurant Group

Host / Hostess

Aventura, FL · On-site

$24 - $30/hr

You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons ... Hostess Duties and Responsibilities * Greet patrons, and if needed, confirm reservations, take ...

Halifax Health

Host/Hostess

Daytona Beach, FL · On-site

Variable (United States of America) Host/Hostess This individual will visit patients for menu selection, deliver and pick-up of patient meal trays. They will also deliver nourishments and floor ...

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How much do patient hostess jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient hostess in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Hostess vs Patient Coordinator?

AspectPatient HostessPatient Coordinator
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; additional healthcare or administrative training often preferred
Work EnvironmentHospitals, clinics, patient waiting areasMedical offices, hospitals, outpatient centers
Employer & Industry UsageHealthcare facilities focusing on patient experienceHealthcare settings managing patient flow and scheduling
Common Search & ComparisonPatient Hostess vs Patient Coordinator

While both roles involve patient interaction, a Patient Hostess primarily focuses on greeting and assisting patients in waiting areas, ensuring comfort and smooth check-in. A Patient Coordinator handles scheduling, patient records, and communication with healthcare providers. The roles complement each other but differ in responsibilities and required skills.

What are Patient Hostesses?

Patient Hostesses are healthcare support professionals who assist patients during their hospital stay, primarily by delivering meals, taking meal orders, and ensuring dietary needs are met according to medical requirements. They serve as a key link between patients and the hospital's dietary services, providing personalized care and addressing any concerns related to meals or nutrition. In addition to meal service, Patient Hostesses may help with simple non-clinical tasks to improve patient comfort and satisfaction.

How does a Patient Hostess typically collaborate with nursing and dietary staff in a hospital setting?

A Patient Hostess works closely with both nursing and dietary teams to ensure patients receive meals that meet their dietary requirements and preferences. They communicate meal selections, relay any special dietary restrictions, and coordinate meal delivery times to align with patient care schedules. Regular collaboration with nurses ensures that patients who need assistance with feeding or have specific health concerns receive appropriate support. This teamwork helps maintain a positive patient experience and supports the smooth operation of meal services within the hospital.

What are the key skills and qualifications needed to thrive as a Patient Hostess, and why are they important?

To thrive as a Patient Hostess, you need strong interpersonal skills, attention to detail, and a basic understanding of food safety and hygiene, often supported by a high school diploma or equivalent. Familiarity with hospital meal service systems and compliance with dietary restrictions and sanitation protocols are typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively interact with patients and healthcare staff. These skills are crucial for ensuring patient satisfaction, safety, and smooth meal delivery within healthcare environments.
More about Patient Hostess jobs
What job categories do people searching Patient Hostess jobs look for? The top searched job categories for Patient Hostess jobs are:
Patient Hostess jobs near you
Infographic showing various Patient Hostess job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,989 per year, or $15.9 per hour.
PATIENT HOST HOSTESS

PATIENT HOST HOSTESS

Excela Health

Butler, PA • On-site

Full-time

Posted 7 days ago

Job description

Job Summary/Overall Objectives
This position is responsible for both the front and back of the house meal service processes to include menu selection, meal ticket processing, ADT's, and tray delivery and collection while using excellent customer service skills. This position is a direct line of communication to nursing and family members.
Essential Job Functions
  • Patient Services (Front of the House)
    • Introduces the menu process via the menu platform
    • Uses the spoken menu guidelines to obtain menu selections electronically
    • Navigates patient profile and adheres to diet order guidelines, fluid restrictions, and preferences
    • Utilizes family and nursing when appropriate
    • Calls patients in isolation rooms as able
    • Delivers and collects trays at meal service; helps with tray set up as appropriate
    • Delivers TF's to units
    • Orders and delivers floor stock to patient units.
    • Supports patient satisfaction initiatives
  • Patient Services (Back of the House)
    • Answers phones and handles call requests or issues; notifies supervisor if needed
    • Processes meal tickets for meal service
    • Prints tally reports for meal service
    • Prints TF labels
    • Prints paper menus for behavioral health; enters as needed
    • Completes department spreadsheet statistics
    • Utilizes downtime procedures in emergency situations
    • Stocks supplies in kitchen area as assigned.
  • Regulatory/Sanitation
    • Practices universal precautions for menu selection and tray service; adheres to infection control guidelines for isolation patients
    • Uses 2 patient identifiers when entering room
    • Checks and handles expiration dates of TF's and pantry items
    • Completes daily cleaning assignments as assigned
  • Service Excellence
    • Performs excellent customer service skills when entering a nursing unit and patient room
    • Communicates directly with nursing unit staff
    • Handles service recovery immediately and involves supervisor as needed
    • Receives and distributes all messages in a timely manner
    • Identifies and refers patients requiring further nutrition intervention to the dietitian
  • Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]
Required Qualifications/Experience
  • High School Diploma, GED or higher level of education.
  • One (1) to two (2) years of experience in customer service, food service, retail, nutrition, or hospitality.
  • Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
  • Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience
  • Experience in Healthcare setting.

License, Certification & Clearances
  • ServSafe Food Safety Certification preferred.
  • Act 34-PA Criminal Record Check from the PA State Police system

Position Type/Expected Hours of Work
  • Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
  • Travel may be expected locally between System locations.

Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
x
x
Extreme Cold
x
x
Heights
x
Confined Spaces
x
Extreme Noise(>85dB)
x
Mechanical Hazards
x
x
Use of Vibrating Tools
x
Operates Vehicle (company)
x
Operates Heavy Equipment
x
Use of Lifting/Transfer Devices
x
Rotates All Shifts
x
x
8 Hours Shifts
x
x
10-12 Hours Shifts
x
On-Call
x
Overtime(+8/hrs/shift; 40/hr/wk)
x
x
Travel Between Sites
x
Direct Patient Care
x
Respirator Protective Equipment
x
Eye Protection
x
x
Head Protection (hard hat)
x
Hearing Protection
x
Hand Protection
x
x
Feet, Toe Protection
x
Body Protection
x
x
Latex Exposure
x
Solvent Exposure
x
Paint (direct use) Exposure
x
Dust (sanding) Exposure
x
Ethylene Oxide Exposure
x
Cytotoxic (Chemo) Exposure
x
Blood/Body Fluid Exposure
x
Chemicals (direct use) Exposure
x
Mist Exposure
x
Wax Stripper (direct use)
x
Non-Ionizing Radiation Exposure
x
Ionizing Radiation Exposure
x
Laser Exposure
x
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
x
x
Sitting
x
x
Walking
x
x
Climbing Stairs
x
x
Climbing Ladders
x
Climbing Step Stool
x
Standing
x
x
Kneeling
x
x
Squatting (Crouching)
x
x
Twisting/Turning
x
x
Keyboard/Computer Operation
x
x
Gross Grasp
x
Fine Finger Manipulation
x
x
Hand/Arm Coordination
x
x
Pushing/Pulling(lbs. of force)
x
15#
Carry
x
10#
Transfer/Push/Pull Patients
x
Seeing Near w/Acuity
x
x
Feeling (Sensation)
x
Color Vision
x
Hearing Clearly
x
x
Pulling/Pushing Objects Overhead
x
Reaching Above Shoulder Level
x
Reaching Forward
x
Lifting Floor to Knuckle
x
Lifting Seat Pan to Knuckle
x
Lifting Knuckle to Shoulder
x
Lifting Shoulder to Overhead
x
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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