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Patient Experience Officer Job information

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$14

$33

$77

How much do patient experience officer job jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient experience officer job in the United States is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Officer Job vs Patient Advocate?

AspectPatient Experience Officer JobPatient Advocate
CredentialsHealthcare experience, communication skills, possibly certifications in patient relationsHealthcare knowledge, communication skills, certifications vary
Work EnvironmentHospitals, clinics, healthcare organizations focusing on patient satisfactionHospitals, clinics, community settings assisting patients with concerns
Employer & Industry UsageHealthcare providers emphasizing patient experienceHealthcare facilities advocating for patient rights
Search & Comparison IntentUnderstanding roles related to patient satisfaction and experienceAssisting patients with issues, navigating healthcare systems

The Patient Experience Officer focuses on improving overall patient satisfaction and experience within healthcare settings, often working on quality initiatives. In contrast, a Patient Advocate primarily supports individual patients by addressing concerns, explaining treatments, and ensuring patient rights are upheld. Both roles require healthcare knowledge and strong communication skills but serve different functions within the patient care process.

More about Patient Experience Officer Job jobs
What job categories do people searching Patient Experience Officer Job jobs look for? The top searched job categories for Patient Experience Officer Job jobs are:
Patient Experience Officer Job jobs near you
Infographic showing various Patient Experience Officer Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,725 per year, or $33 per hour.

Patient Experience Coordinator

Physical Therapy of Melissa

Melissa, TX

$16 - $18/hr

Full-time

Retirement, PTO

Re-posted 15 days ago

Job description

Join Our Dynamic Team at Physical Therapy of Melissa!
At Physical Therapy of Melissa, our mission is to empower and educate our community, enabling them to live healthy, active lives, free from pain and physical limitations. As a therapist-owned and operated clinic, we prioritize personalized care for our patients and our team. What sets us apart is our unique culture and family atmosphere! We're not just colleagues; we're a close-knit group that enjoys participating in community and social events together, including retreats, picnics, sporting events, holiday parties, and happy hours. As our community grows, so do the career opportunities within our clinic.
Check out our team here: https://ptofmelissa.com/meet-the-team/
We Offer You:

  • Consistent hours
  • Hourly pay at$16-18 per hourbased on experience
  • Health benefitsto support your well-being
  • Retirement perksfor your long-term financial security
  • Fixed Schedule
  • Career courses to enhance your skillset (annual budget of $2,000+)
  • Paid onboarding and training
  • Paid time off for self-care, family, friends, and travel
  • Company-sponsored team dinners and outings
  • Clear career progression options:
  • Excel as a super-star Patient Experience Coordinator
  • Grow into a managementrole as an Assistant Patient Experience Manager
  • Take the reins as a Patient Experience Manager, leading the team
  • Embrace additional responsibilities as our Chief Culture Officer or Community Manager


We Believe in Career Development!
Whether you're new to the role or hold a certification, we're committed to helping you plan your certification and courses to sharpen your skills and expand your professional toolkit. At Physical Therapy of Melissa, we believe in the endless pursuit of learning. Take advantage of our Business Mentorship Program, an ongoing opportunity to evolve into an administrative and operational superstar. And when you feel ready, you can even mentor others!
How Does It Work?

  • Engage in ongoing role-specific training sessions
  • Participate in monthly business challenges to develop your skills
  • Track your progress and metrics weekly


Contact us if you share the followingCORE VALUES:

  • Providing quality and compassionate service
  • Actively participating in community well-being
  • Embracing evidence-based practices that benefit our patients
  • Fostering a sense of family, not just a team
  • Prioritizing organization and efficiency for an optimal patient experience


What We Expect from You:

  • Commitment to your onboarding process for a quick start
  • Desire to track your metrics and identify areas for improvement
  • Willingness to learn how to deliver an exceptional patient experience over the phone
  • Ability to master software used in clinic operations, including scheduling, invoicing, and payments
  • Passion for helping others, even in a fast-paced environment


Preferred, but NOT Required:

  • Previous experience in retail
  • Experience as a waiter/waitress/host/hostess
  • Inbound or outbound phone experience
  • Familiarity with physical therapy
  • Proficiency in computer use and general office equipment
  • Ability to learn new software and perform data entry
  • Familiarity with general office procedures


Join our team at Physical Therapy of Melissa and embark on an exciting career journey. We value your professional growth and are dedicated to providing a supportive and enriching environment. Apply today and become part of our exceptional team!

Apply