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Patient Experience Officer Job Jobs (NOW HIRING)

St. Barnabas

Director Patient Relations

Bronx, NY · On-site

With the leadership of the Vice President / Chief Experience Officer and a strong grasp of patient relations, the Director of Patient Relations will be instrumental in having a comprehensive ...

Socket.dev

Director Patient Relations

Manhattan, NY · On-site

$150 - $230/hr

With the leadership of the Vice President / Chief Experience Officer and a strong grasp of patient relations, the Director of Patient Relations will be instrumental in having a comprehensive ...

University of Iowa

Donor Experience Officer

Iowa City, IA · On-site

$50K/yr

... patient data, according to established laws, policies, procedures, and standards and with the full ... Bachelor's degree required. 1-3 years of relevant experience preferred. Equal Opportunity Employer ...

UHS

PATIENT EXPERIENCE LIAISON

Summit, NJ · On-site

The Patient Experience Liaison works with patients and their families to address concerns or ... Performs other duties as assigned by the COO Qualifications Education: Bachelor's Degree Related ...

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Patient Experience Officer Job information

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$14

$33

$77

How much do patient experience officer job jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient experience officer job in the United States is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Patient Experience Officer Job vs Patient Advocate?

AspectPatient Experience Officer JobPatient Advocate
CredentialsHealthcare experience, communication skills, possibly certifications in patient relationsHealthcare knowledge, communication skills, certifications vary
Work EnvironmentHospitals, clinics, healthcare organizations focusing on patient satisfactionHospitals, clinics, community settings assisting patients with concerns
Employer & Industry UsageHealthcare providers emphasizing patient experienceHealthcare facilities advocating for patient rights
Search & Comparison IntentUnderstanding roles related to patient satisfaction and experienceAssisting patients with issues, navigating healthcare systems

The Patient Experience Officer focuses on improving overall patient satisfaction and experience within healthcare settings, often working on quality initiatives. In contrast, a Patient Advocate primarily supports individual patients by addressing concerns, explaining treatments, and ensuring patient rights are upheld. Both roles require healthcare knowledge and strong communication skills but serve different functions within the patient care process.

More about Patient Experience Officer Job jobs
What job categories do people searching Patient Experience Officer Job jobs look for? The top searched job categories for Patient Experience Officer Job jobs are:
Patient Experience Officer Job jobs near you
Infographic showing various Patient Experience Officer Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,725 per year, or $33 per hour.

Director Patient Experience - TUH

Temple Health

Philadelphia, PA

Full-time

Posted 4 days ago

Temple University Health System rating

8.1

Company rating: 8.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

68th of 887 rated healthcare providers

Job description

The Director of Patient Experience has operational oversight for Temple Health patient experience. This position reports to the Chief Experience Officer for Temple University Health System and partners in the leadership, design and implementation of initiatives that fulfill the mission of the office of patient experience. This position enhances patient perceptions of care through leading operational initiatives as well as operational oversight of patient experience training programs.

This position also represents the voice of the internal and external customers and collaborates with the Chief Experience Officer and other senior leaders, medical staff and departmental directors to ensure that all patient experiences at Temple Health embody the highest level of service and compassion.
Education
Bachelor's Degree in Healthcare, Hospitality or other related field Required
Master's Degree in Healthcare, Hospitality or other related field Preferred
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience in a leadership role in Healthcare, Customer Service/Hospitality, Quality Improvement, Communications or other related fields Required
General Experience with HCAHPS, OAS-CAHPS, outpatient, behavioral health and oncology patient satisfaction surveys Required
3 years experience implementing and accomplishing customer service improvements in a health care setting Preferred
General Experience working with patient satisfaction vendor Preferred
Licenses
Cert Patient Experience Prof Preferred

What Temple University Health System employees say

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About Temple Health

Sourced by ZipRecruiter

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550+ physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1995

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