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Patient Experience Manager Jobs in Spring, TX (NOW HIRING)

Walgreens

Pharmacy Manager

Houston, TX · On-site

$58.25 - $68.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens Boots Alliance

Pharmacy Manager

Cypress, TX · On-site

$56 - $66/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Houston, TX · On-site

$56 - $66/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Houston, TX

$60.75 - $71.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Cypress, TX · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Houston, TX · On-site

$58.25 - $68.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Magnolia, TX · On-site

$55.75 - $65.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Spring, TX · On-site

$55.50 - $65.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Houston, TX · On-site

$56.25 - $66.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Cypress, TX

$56.75 - $66.75/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Tomball, TX · On-site

$61.50 - $72.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

New

Walgreens

Pharmacy Manager

The Woodlands, TX · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Humble, TX · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Cypress, TX · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens Boots Alliance

Pharmacy Manager

Spring, TX · On-site

$55 - $64.75/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Magnolia, TX

$55.75 - $65.50/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Houston, TX · On-site

$56 - $66/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Houston, TX · On-site

$56.25 - $66.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens Boots Alliance

Pharmacy Manager

Houston, TX · On-site

$62 - $73/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

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All JobsPatient Experience JobsPatient Experience Manager JobsPatient Experience Manager Jobs in Spring, TX

Patient Experience Manager information

See Spring, TX salary details

$13

$35

$62

How much do patient experience manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient experience manager in Spring, TX is $35.50, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $45.77 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Spring, TX?

The most popular types of Patient Experience jobs in Spring, TX are:

What are popular job titles related to Patient Experience Manager jobs in Spring, TX?

For Patient Experience Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Spring, TX look for?

The top searched job categories for Patient Experience Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Patient Experience Manager jobs?

Cities near Spring, TX with the most Patient Experience Manager job openings:

Patient Experience Manager jobs near you
Infographic showing various Patient Experience Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $73,831 per year, or $35.5 per hour.

Patient Services Specialist

Houston Methodist Corporate

Houston, TX • On-site

$18 - $24.25/hr

Part-time

Re-posted 19 days ago

Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

55th of 898 rated healthcare providers

Job description

This job is PRN days.
Job location: 6560 Fannin (on site)
Must be bilingual in Spanish.
Serve as a primary liaison between patients, families, and healthcare providers to ensure clear and compassionate communication
Support Spanish-speaking patients by providing interpretation and culturally sensitive guidance throughout their care journey
Coordinate patient appointments, follow-ups, and referrals across departments and services
Foster a positive patient experience by addressing concerns and helping resolve service-related issues
Maintain accurate records and ensure timely updates in electronic health systems
Collaborate with clinical and administrative teams to improve patient flow and satisfaction
At Houston Methodist, the Patient Services Specialist PRN is responsible for providing customized concierge assistance to patients serving as the primary point of contact for all inpatient, outpatient, and physician office facilitation for their respective patients. The Patient Services Specialist PRN facilitates services for patients appropriately, thereby enhancing the reputation of Houston Methodist and is a fundamental contributor to the patient experience.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • Bachelor’s degree

EXPERIENCE
  • Five years of experience in a hospital setting required, preferably within a patient services environment where routine resolution was required and knowledge of operations was critical

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Proficiency in oral and written Spanish or Arabic
  • Proficiency in medical terminology
  • Comprehensive knowledge of physician referral protocol and hospital policies and procedures

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Serves as main point of contact for all inpatient, outpatient, and physician office facilitation to include routing and handling requests appropriately. Applies in depth knowledge of hospital services as well as an ability to handle multiple tasks at once in a fast moving and dynamic environment.
  • Cultivates relationships with physician offices, professional services, and other hospital departments to ensure seamless coordination of patient encounters.
  • Enhances patient experience by providing customized concierge assistance to each patient throughout the patient’s entire visit.

SERVICE ESSENTIAL FUNCTIONS
  • Delivers prompt and personalized service to patients, handles multiple requests including but not limited to information, medical appointments, rescheduling, cancellations, etc. while delivering culturally appropriate high-end concierge service to each patient. Develops creative, meaningful solutions for patients and family members. Will provide language assistance as needed.
  • Proactively resolves patient concerns to reach resolutions in a swift manner to avoid interruptions of services.
  • Communicates effectively with patients, family members, co-workers, medical staff hospital personnel, and all other clients; treats all individuals with dignity and respect and participates in activities to improve working relationships within the department.
  • Stays abreast of hospital services offered to better assist patients.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Provides appropriate and accurate documentation/tracking in (CRM) systems for each patient.
  • Partners with Finance to ensure an efficient and complete patient registration process.
  • Understands legal and liability considerations of maintaining confidentiality and addressing situations of necessary information disclosure; including confidentiality and mandated reporting of information to include federal, state, and organization.

FINANCE ESSENTIAL FUNCTIONS
  • Enters basic insurance and demographic information into appropriate data systems to streamline patient processing.
  • Provides support on auditing patient types such as International, International 1, Platinum, and/or Corporate patient information and collecting referral information on all patients whose services are facilitated at our hospitals.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Engages in special projects and committees as assigned by manager.
  • Seeks opportunities to drive new initiatives when needed and assumes alternative roles and responsibilities within the office as needed.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: No
    • Business professional: Yes
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • Bachelor’s degree

EXPERIENCE
  • Five years of experience in a hospital setting required, preferably within a patient services environment where routine resolution was required and knowledge of operations was critical

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

Houston Methodist is an Equal Opportunity Employer.

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