ZipRecruiter

Log In

1

Patient Experience Coordinator Jobs in Rochester, MN

CLD ROCHESTER MN LLC

Patient Care Coordinator

Rochester, MN · On-site

$17 - $22.50/hr

Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training! Position Title: Patient Care Coordinator Status: Full-Time - Non- Exempt Hourly Professional Report to: Dental ...

LMMC, LLC

Clinical sales consultant

Rochester, MN · On-site

This role plays a critical part in delivering a consistent, high-quality patient experience by combining patient education, program coordination, and relationship management to support long-term ...

Limitless Male

Clinical sales consultant

Rochester, MN · On-site

This role plays a critical part in delivering a consistent, high-quality patient experience by combining patient education, program coordination, and relationship management to support long-term ...

previous pagenext page

Showing results 21-40

All JobsPatient Experience JobsPatient Experience Coordinator JobsPatient Experience Coordinator Jobs in Rochester, MN

Patient Experience Coordinator information

See Rochester, MN salary details

$12

$20

$30

How much do patient experience coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient experience coordinator in Rochester, MN is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.50 per hour, depending on experience, location, and employer.

What does a patient experience coordinator do?

A Patient Experience Coordinator is responsible for ensuring that patients have a positive experience throughout their healthcare journey. They serve as a liaison between patients, families, and healthcare providers, addressing concerns and facilitating communication. Their duties may include managing patient feedback, resolving complaints, coordinating services, and implementing strategies to improve patient satisfaction. By focusing on patient needs and expectations, they help healthcare organizations deliver compassionate and effective care.

What are the key skills and qualifications needed to thrive as a patient experience coordinator, and why are they important?

To thrive as a Patient Experience Coordinator, you need strong organizational skills, a background in healthcare administration or customer service, and familiarity with patient satisfaction metrics. Proficiency with hospital information systems, patient feedback tools, and occasionally CRM software is typically required. Outstanding communication, empathy, and problem-solving abilities help you effectively address patient concerns and foster a positive environment. These skills are crucial for improving patient satisfaction, ensuring smooth healthcare operations, and enhancing the overall patient experience.

How does a patient experience coordinator typically collaborate with clinical and administrative staff to improve patient satisfaction?

A Patient Experience Coordinator regularly works alongside nurses, physicians, and administrative teams to identify areas where patient care and communication can be enhanced. This role often involves facilitating meetings, gathering patient feedback, and implementing service improvement initiatives. Coordinators serve as liaisons, ensuring that patient concerns and suggestions are communicated effectively to all departments. Their collaborative approach helps foster a culture of empathy and responsiveness, ultimately leading to higher patient satisfaction and better overall care.

What is the difference between Patient Experience Coordinator vs Patient Services Representative?

AspectPatient Experience CoordinatorPatient Services Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient satisfactionFront desk, call centers, hospital reception areas
Employer & Industry UsageHealthcare providers emphasizing patient experience and quality careMedical offices, hospitals, healthcare organizations handling patient interactions
Common Search & Comparison IntentUnderstanding roles related to patient satisfaction and experience managementCustomer service and patient interaction roles in healthcare settings

The Patient Experience Coordinator focuses on improving patient satisfaction, coordinating feedback, and enhancing overall care experiences. In contrast, the Patient Services Representative primarily handles direct patient interactions, scheduling, and administrative tasks. Both roles are vital in healthcare settings but differ in scope and responsibilities related to patient engagement and service delivery.

What experience do you need to be a patient experience coordinator?

A patient experience coordinator typically needs previous experience in healthcare, customer service, or patient advocacy, along with strong communication and interpersonal skills. A bachelor's degree in healthcare administration, nursing, or a related field is often preferred, and familiarity with electronic health records (EHR) systems can be beneficial.

What is a patient experience coordinator?

A patient experience coordinator is a healthcare professional responsible for improving patient satisfaction by addressing concerns, coordinating communication between patients and staff, and ensuring a positive healthcare experience. They often work in clinical settings, utilize communication skills, and may require knowledge of healthcare policies and patient advocacy. The role involves collaboration with medical teams and may include data collection to monitor patient feedback.

What are popular job titles related to Patient Experience Coordinator jobs in Rochester, MN?

For Patient Experience Coordinator jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Patient Experience Coordinator jobs in Rochester, MN look for?

The top searched job categories for Patient Experience Coordinator jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Patient Experience Coordinator jobs?

Cities near Rochester, MN with the most Patient Experience Coordinator job openings:

Patient Experience Coordinator jobs near you
Infographic showing various Patient Experience Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,344 per year, or $20.8 per hour.

Patient Care Coordinator - Dental Office

Affordable Dentures & Implants

Pine Island, MN • On-site

$18.75 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!

Are you an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator looking for a rewarding career? Affordable Dentures & Implants is seeking a compassionate, organized professional to become the first point of contact for our patients. In this role, you'll help deliver an exceptional patient experience while supporting our dentists, dental assistants, and laboratory team in providing life-changing tooth replacement solutions.

If you enjoy building relationships with patients, coordinating dental care, and working in a fast-paced dental practice, we'd love to hear from you!

What You'll Do
  • Welcome patients and provide a warm, professional first impression.
  • Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
  • Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
  • Prepare and review dental treatment plans with patients.
  • Explain treatment recommendations, estimated patient financial responsibility, and financing options.
  • Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
  • Maintain accounts receivable (A/R) and assist with patient billing and collections.
  • Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
  • Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
  • Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
  • Support daily office operations to ensure an efficient patient flow.
Preferred Experience
  • Dental front office or dental receptionist experience preferred.
  • Experience in treatment coordination, patient scheduling, or patient services.
  • Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.
  • Experience discussing treatment estimates, patient financing, and payment arrangements.
  • Familiarity with dental practice management software (Dentrix (preferred), Eaglesoft, Open Dental, Curve Dental, or similar).
  • Experience maintaining patient records and scheduling within a dental practice.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to multitask in a fast-paced dental office while maintaining accuracy and professionalism.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience in a dental office, oral surgery, prosthodontic, periodontic, orthodontic, or other healthcare practice preferred.
  • Bilingual candidates are encouraged to apply.
Why Join Affordable Dentures & Implants?
  • Be part of a team dedicated to transforming lives through quality tooth replacement care.
  • Work alongside experienced dentists, dental assistants, and on-site laboratory professionals.
  • Enjoy opportunities for career growth and professional development.
  • Make a meaningful impact by helping patients restore their smiles and confidence every day.

If you're passionate about patient care, dental office operations, and delivering exceptional service, we encourage you to apply today!

Benefits

We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients.

Apply