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Patient Experience Coordinator Jobs in Decatur, AL

Aspen Dental

Patient Coordinator

Athens, AL

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Aspen Dental

Patient Coordinator

Athens, AL · On-site

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

Aspen Dental

Patient Coordinator

Athens, AL · On-site

$17 - $19/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL

$14.50 - $19.25/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... No optical experience? No problem! You will be provided training and tools needed to learn about an ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... No optical experience? No problem! You will be provided training and tools needed to learn about an ...

Audibel

Patient Care Coordinator (Athens, AL)

Athens, AL · On-site

$15.55 - $22.05/hr

Patient Care Coordinator The Patient Care Coordinator (PCC) is the face of the clinic and the ... This includes providing a professional and inviting front office experience, managing the clinic ...

Advantage Dental+

Bilingual Patient Coordinator

Athens, AL

$17 - $22.25/hr

We will be adding a Patient Coordinator that shares our passion for patient care and education. As ... Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service ...

Advantage Dental+

Bilingual Patient Coordinator

Athens, AL · On-site

$14.75 - $19.50/hr

We will be adding a Patient Coordinator that shares our passion for patient care and education. As ... Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service ...

Advantage Dental

Bilingual Patient Coordinator

Athens, AL · On-site

$17.26 - $19.50/hr

We will be adding a Patient Coordinator that shares our passion for patient care and education. As ... Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service ...

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All JobsPatient Experience JobsPatient Experience Coordinator JobsPatient Experience Coordinator Jobs in Decatur, AL

Patient Experience Coordinator information

See Decatur, AL salary details

$11

$19

$27

How much do patient experience coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient experience coordinator in Decatur, AL is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient experience coordinator, and why are they important?

To thrive as a Patient Experience Coordinator, you need strong organizational skills, a background in healthcare administration or customer service, and familiarity with patient satisfaction metrics. Proficiency with hospital information systems, patient feedback tools, and occasionally CRM software is typically required. Outstanding communication, empathy, and problem-solving abilities help you effectively address patient concerns and foster a positive environment. These skills are crucial for improving patient satisfaction, ensuring smooth healthcare operations, and enhancing the overall patient experience.

What does a patient experience coordinator do?

A Patient Experience Coordinator is responsible for ensuring that patients have a positive experience throughout their healthcare journey. They serve as a liaison between patients, families, and healthcare providers, addressing concerns and facilitating communication. Their duties may include managing patient feedback, resolving complaints, coordinating services, and implementing strategies to improve patient satisfaction. By focusing on patient needs and expectations, they help healthcare organizations deliver compassionate and effective care.

How does a patient experience coordinator typically collaborate with clinical and administrative staff to improve patient satisfaction?

A Patient Experience Coordinator regularly works alongside nurses, physicians, and administrative teams to identify areas where patient care and communication can be enhanced. This role often involves facilitating meetings, gathering patient feedback, and implementing service improvement initiatives. Coordinators serve as liaisons, ensuring that patient concerns and suggestions are communicated effectively to all departments. Their collaborative approach helps foster a culture of empathy and responsiveness, ultimately leading to higher patient satisfaction and better overall care.

What is the difference between Patient Experience Coordinator vs Patient Services Representative?

AspectPatient Experience CoordinatorPatient Services Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient satisfactionFront desk, call centers, hospital reception areas
Employer & Industry UsageHealthcare providers emphasizing patient experience and quality careMedical offices, hospitals, healthcare organizations handling patient interactions
Common Search & Comparison IntentUnderstanding roles related to patient satisfaction and experience managementCustomer service and patient interaction roles in healthcare settings

The Patient Experience Coordinator focuses on improving patient satisfaction, coordinating feedback, and enhancing overall care experiences. In contrast, the Patient Services Representative primarily handles direct patient interactions, scheduling, and administrative tasks. Both roles are vital in healthcare settings but differ in scope and responsibilities related to patient engagement and service delivery.

What is a patient experience coordinator?

A patient experience coordinator is a healthcare professional responsible for improving patient satisfaction by addressing concerns, coordinating communication between patients and staff, and ensuring a positive healthcare experience. They often work closely with clinical teams, utilize patient feedback tools, and may require strong communication and organizational skills.
What are popular job titles related to Patient Experience Coordinator jobs in Decatur, AL? For Patient Experience Coordinator jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Patient Experience Coordinator jobs in Decatur, AL look for? The top searched job categories for Patient Experience Coordinator jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Patient Experience Coordinator jobs? Cities near Decatur, AL with the most Patient Experience Coordinator job openings:
Patient Experience Coordinator jobs near you
Infographic showing various Patient Experience Coordinator job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,974 per year, or $19.2 per hour.

Patient Coordinator

Aspen Dental

Athens, AL

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.  When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.  

Job Type: Full Time

Salary: $17 - $19 / hour

At Aspen Dental, we put You First.  We offer: 

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* 
  • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career 
  • A fun and supportive culture that encourages collaboration and innovation 
  • Free Continuous Learning through TAG U

How You’ll Make a Difference 

As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Preferred Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail oriented
  • Must be age 18 or older

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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