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Patient Experience Advisor Jobs (NOW HIRING)

Patient Access Advisor Multiple Shifts Available: * 7:00 a.m. - 3:00 p.m. (Includes patient ... Qualifications Experience * Previous experience in an acute care hospital, physician practice ...

Patient Access Advisor Multiple Shifts Available: * 7:00 a.m. - 3:00 p.m. (Includes patient ... Previous experience in an acute care hospital, physician practice, scheduling, registration, or ...

Patient Access Advisor

Rome, NY · On-site

$17 - $20/hr

Rome Health is seeking detail-oriented, customer-focused Patient Access Advisors to join our ... QualificationsExperiencePrevious experience in an acute care hospital, physician practice ...

Patient Care Advisor Curio is looking for a Patient Care Advisor (PCA) to provide a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class ...

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Patient Experience Advisor information

See salary details

$15

$53

$98

How much do patient experience advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient experience advisor in the United States is $53.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $78.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient experience advisor?

To thrive as a Patient Experience Advisor, you need a strong background in healthcare practices, customer service, and patient advocacy, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient feedback platforms, CRM systems, and quality improvement tools is typically required. Outstanding communication, empathy, problem-solving, and conflict resolution skills help you build trust and effectively address patient concerns. These skills are vital for ensuring positive patient experiences, improving care quality, and supporting organizational reputation.

What is a patient experience advisor?

A patient experience advisor is a healthcare professional who focuses on improving patient satisfaction and overall experience within medical facilities. They often collect feedback, analyze patient concerns, and collaborate with staff to enhance service quality, requiring strong communication and interpersonal skills.

How does a patient experience advisor collaborate with clinical and non-clinical teams to improve patient satisfaction?

A Patient Experience Advisor works closely with both clinical staff (such as nurses and physicians) and non-clinical teams (like reception and housekeeping) to identify areas where the patient experience can be enhanced. This often involves facilitating communication between departments, leading training sessions on empathy and service excellence, and analyzing patient feedback to implement improvements. Collaboration is key, as advisors frequently participate in interdisciplinary meetings and projects to ensure that all aspects of the patient's journey are addressed. This role requires strong interpersonal skills and the ability to advocate for patient-centered care across the organization.

Is patient experience a good career?

A career as a Patient Experience Advisor involves improving patient satisfaction and communication within healthcare settings. It requires strong interpersonal skills, knowledge of healthcare processes, and often involves data analysis and patient feedback management. The role can offer opportunities for growth in healthcare administration and patient advocacy.
More about Patient Experience Advisor jobs
What cities are hiring for Patient Experience Advisor jobs? Cities with the most Patient Experience Advisor job openings:
Who are the top companies hiring for Patient Experience Advisor jobs? The top employers for Patient Experience Advisor jobs are:
What states have the most Patient Experience Advisor jobs? States with the most job openings for Patient Experience Advisor jobs include:
Infographic showing various Patient Experience Advisor job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $112,014 per year, or $53.9 per hour.

Patient Experience Associate

NY United Health Services

Norwich, NY • On-site

$16.35 - $21.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Position OverviewUnder supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.

Primary Department, Division, or Unit:

UHS Cardiology Norwich

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$16.35 - $21.49 per hour, depending on experience

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Education/Experience

Minimum Required:

  • High School Diploma or equivalent.

Preferred:

  • Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
  • Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.


License/Certification

Preferred:

  • Current driver's license

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Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.