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Patient Customer Advisor Jobs (NOW HIRING)

Parkland Community Health Plan

$11.50 - $14.75/hr

## Patient Relations AdvisorApplylocations: Main Hospital Bldg - 1st Flrtime type: Full timeposted on ... Must have excellent customer service intuition and skills.* Must have keen analytical and problem ...

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How much do patient customer advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient customer advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a patient customer advisor?

A Patient Customer Advisor is a professional who assists patients by providing information, support, and guidance regarding healthcare services, treatments, and administrative processes. They often serve as a liaison between patients and healthcare providers, helping to address questions about medical procedures, insurance coverage, billing, and appointment scheduling. Their goal is to enhance the patient experience by ensuring clear communication and resolving any concerns or issues patients may have. Patient Customer Advisors may work in hospitals, clinics, or insurance companies, and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a patient customer advisor?

To thrive as a Patient Customer Advisor, you need strong communication skills, a solid understanding of healthcare processes, and typically a background in healthcare administration or a related field. Familiarity with customer relationship management (CRM) systems, electronic health records (EHR), and call center software is often required. Excellent interpersonal skills, patience, and problem-solving abilities help you address patient concerns and build trust. These competencies are crucial for efficiently guiding patients through healthcare services and ensuring a positive patient experience.

How does a patient customer advisor typically collaborate with healthcare teams to resolve patient concerns?

Patient Customer Advisors often serve as a bridge between patients and healthcare providers. They collaborate closely with nurses, physicians, and administrative staff to gather information, relay patient feedback, and ensure accurate communication regarding care plans or billing issues. This teamwork helps resolve patient concerns more efficiently and improves overall patient satisfaction. Regular meetings and clear documentation are common practices to keep everyone aligned and responsive to patient needs.

What is the difference between Patient Customer Advisor vs Patient Service Representative?

AspectPatient Customer AdvisorPatient Service Representative
Required CredentialsHigh school diploma; customer service experience; healthcare familiarityHigh school diploma; customer service skills; healthcare environment knowledge
Work EnvironmentHospitals, clinics, healthcare officesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, outpatient clinics, healthcare organizations
Common Search & ComparisonPatient Customer Advisor vs Patient Service Representative

Both roles involve assisting patients with administrative tasks, insurance, and appointment scheduling. The main difference lies in terminology; 'Patient Customer Advisor' often emphasizes a more consultative approach, while 'Patient Service Representative' is a more traditional title. Both positions require similar skills and work in comparable healthcare environments.

How to become a patient customer advisor?

To become a patient customer advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or healthcare settings. Relevant certifications, such as patient communication or healthcare customer service training, can enhance prospects, and familiarity with healthcare software or electronic health records is often beneficial.

What cities are hiring for Patient Customer Advisor jobs?

Cities with the most Patient Customer Advisor job openings:

What states have the most Patient Customer Advisor jobs?

States with the most job openings for Patient Customer Advisor jobs include:

What are popular job titles related to Patient Customer Advisor jobs?

For Patient Customer Advisor jobs, the most frequently searched job titles are:

Patient Customer Advisor jobs near you

Swedish Customer Advisor for a Telecommunications Provider - Cyprus

Remote

Foundever
Strategic Planning Consulting Services • 10K+ employees
Learn more about Foundeverexternal

Other

Posted 5 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Swedish Customer Advisor for a Telecommunications Provider - Cyprus

Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Swedish native or fluent with strong English communication skills? Looking to build your career on the Mediterranean island of Cyprus, where history comes alive in picturesque towns and you can enjoy sunshine for 330 days a year? So we have the perfect opportunity for you! Our client is a leading telecommunications company focused on connecting people and making everyday life easier. Your future project: join our Swedish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

  • Provide first contact resolutions to customer queries
  • Offer specialized customer support through written and phone communication
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of Swedish (C2)
  • Intermediate level of English (B1)
  • Previous sales experience is required.
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Cyprus
  • Be a local candidate or willing to relocate to Cyprus

Home Office Requirements:

  • Reliable high-speed internet connection.
  • Private, secure workspace to ensure patient confidentiality.

Benefits:

  • Work from the comfort of your home
  • Candidates may benefit from either a permanent housing allowance or shared apartments provided
  • Competitive fixed monthly salary plus an attractive, uncapped commission system
  • The role includes sales incentives
  • Paid professional training
  • Office hours only, no weekends
  • Employee discounts
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
  • Job stability
  • Life-long skills and experience

Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!

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