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Patient Customer Advisor Jobs in Springfield, GA

Battelle Memorial Institute

Physical Therapist

Savannah, GA · On-site

$1.5K - $2.0K/wk

The position ensures safe and effective patient care, participates in ongoing training and meetings ... Serve as an advisor to the HP program Manager and/or Coordinator for administrative matters ...

USEYE

CEP - Surgical Counselor

Bluffton, SC · On-site

Surgical Coordinator US Eye, is a physician-led, patient-centric network of eye care practices ... Maintain a customized, concierge level of customer service for our surgical patients. * Educate ...

CVS Health

Pharmacy Intern

Savannah, GA · On-site

$18 - $19.75/hr

Millions of times a day, we help people on their path to better health -from advising on ... customers and patients healthy through adoption and management of patient care programs.

CVS Health

Grad Pharmacist

Savannah, GA

$20 - $23.75/hr

Millions of times a day, we help people on their path to better health -from advising on ... customers and patients healthy through adoption and management of patient care programs.

CVS Health

Grad Pharmacist

Richmond Hill, GA · On-site

$20 - $23.75/hr

Millions of times a day, we help people on their path to better health -from advising on ... customers and patients healthy through adoption and management of patient care programs.

CVS Health

Pharmacy Intern

Savannah, GA · On-site

$20 - $23.75/hr

Millions of times a day, we help people on their path to better health -from advising on ... customers and patients healthy through adoption and management of patient care programs.

Oak St. Health

Grad Pharmacist

Richmond Hill, GA · On-site

$20 - $23.75/hr

Millions of times a day, we help people on their path to better health - from advising on ... customers and patients healthy through adoption and management of patient care programs.

CVS Health

Grad Pharmacist

Savannah, GA · On-site

$20 - $23.75/hr

Millions of times a day, we help people on their path to better health -from advising on ... customers and patients healthy through adoption and management of patient care programs.

CVS Health

Pharmacy Technician

Savannah, GA · On-site

$16.25 - $19.75/hr

Millions of times a day, we're helping people on their path to better health- from advising ... fill patient prescriptions all while providing caring service that exceeds customer expectations.

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All JobsPatient Customer Advisor JobsPatient Customer Advisor Jobs in Springfield, GA

Patient Customer Advisor information

See Springfield, GA salary details

$9

$17

$27

How much do patient customer advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient customer advisor in Springfield, GA is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $19.66 per hour, depending on experience, location, and employer.

What is a patient customer advisor?

A Patient Customer Advisor is a professional who assists patients by providing information, support, and guidance regarding healthcare services, treatments, and administrative processes. They often serve as a liaison between patients and healthcare providers, helping to address questions about medical procedures, insurance coverage, billing, and appointment scheduling. Their goal is to enhance the patient experience by ensuring clear communication and resolving any concerns or issues patients may have. Patient Customer Advisors may work in hospitals, clinics, or insurance companies, and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a patient customer advisor?

To thrive as a Patient Customer Advisor, you need strong communication skills, a solid understanding of healthcare processes, and typically a background in healthcare administration or a related field. Familiarity with customer relationship management (CRM) systems, electronic health records (EHR), and call center software is often required. Excellent interpersonal skills, patience, and problem-solving abilities help you address patient concerns and build trust. These competencies are crucial for efficiently guiding patients through healthcare services and ensuring a positive patient experience.

How does a patient customer advisor typically collaborate with healthcare teams to resolve patient concerns?

Patient Customer Advisors often serve as a bridge between patients and healthcare providers. They collaborate closely with nurses, physicians, and administrative staff to gather information, relay patient feedback, and ensure accurate communication regarding care plans or billing issues. This teamwork helps resolve patient concerns more efficiently and improves overall patient satisfaction. Regular meetings and clear documentation are common practices to keep everyone aligned and responsive to patient needs.

What is the difference between Patient Customer Advisor vs Patient Service Representative?

AspectPatient Customer AdvisorPatient Service Representative
Required CredentialsHigh school diploma; customer service experience; healthcare familiarityHigh school diploma; customer service skills; healthcare environment knowledge
Work EnvironmentHospitals, clinics, healthcare officesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, outpatient clinics, healthcare organizations
Common Search & ComparisonPatient Customer Advisor vs Patient Service Representative

Both roles involve assisting patients with administrative tasks, insurance, and appointment scheduling. The main difference lies in terminology; 'Patient Customer Advisor' often emphasizes a more consultative approach, while 'Patient Service Representative' is a more traditional title. Both positions require similar skills and work in comparable healthcare environments.

How to become a patient customer advisor?

To become a patient customer advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or healthcare settings. Relevant certifications, such as patient communication or healthcare customer service training, can enhance prospects, and familiarity with healthcare software or electronic health records is often beneficial.

What cities near Springfield, GA are hiring for Patient Customer Advisor jobs?

Cities near Springfield, GA with the most Patient Customer Advisor job openings:

Patient Customer Advisor jobs near you

Home Health Team Coordinator Full Time

Hardeeville, SC • On-site

Aveanna Healthcare
Health Care and Social Assistance • 10K+ employees
Learn more about Aveanna Healthcareexternal

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

65th of 247 rated social care providers

Job description

Position Overview:
The Home Health Scheduler Full Time is responsible for providing a high level of customer service to our patients and their caregivers from intake to discharge for our Home Health office.
Essential Job Functions may include:
  • Contacts patients to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received
  • Scheduling Discipline visits and collaborating with staff providing patient care
  • Communicating with community Healthcare providers to assist in patient care
  • Demonstrates professional etiquette and courtesy when interfacing with customers
  • Complies with and adheres to all regulatory compliance areas, policies and procedures

Why Join Our Team?
  • Our clinical team is a family of clinicians who work together to meet the needs of each patient
  • Nationwide career opportunities where our leaders encourage advancements
  • Our clinicians enjoy the flexibility of getting to build rapport with patients to produce the best clinical outcomes
  • We know that our clinicians make or break the organization's success!

Requirements
  • High school diploma or GED required/LPN preferred
  • Minimum of 2 years related experience
  • Experience with HCHB a plus
  • Proficient in Microsoft suite of products including Outlook, Word and Excel
  • Proven ability to manage in a high call volume environment with accuracy and efficiency
  • Demonstrated ability to prioritize multiple tasks to meet deadlines
  • Demonstrated ability to interact in a collaborative manner with other departments and teams
  • Medical office, customer service preferred

Comprehensive Benefits (Full-time positions)
Aveanna offers benefits designed to support you inside and outside of work, including:
  • Competitive pay
  • Medical, Dental, Vision, and Life insurance
  • Voluntary Pet Insurance for your fur babies
  • 401(k) with Company match
  • Vacation time, Sick time, Paid Holidays, and Floating Holidays
  • Tuition reimbursement and tuition discounts
  • Free continuing education units (CEUs) for nurses
  • Employee Assistance Program and Employee Relief Fund
  • Employee Stock Purchase Plan

Our Mission
Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to innovation, clinical excellence, and compassionate care-because outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aveanna logo

About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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