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Patient Enrollment Representative Jobs (NOW HIRING)

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible ... Depending on the patient's eligibility, this role will also be collecting sensitive patient ...

SHIFT: 10am - 7pm, Monday - Friday HOURLY RATE: $16.00 The Patient Services Representative (PSR) is ... Manages outbound outreach for enrollment and or refills. * Assess, prioritize and resolve client ...

SHIFT: 10am - 7pm, Monday - Friday HOURLY RATE: $16.00 The Patient Services Representative (PSR) is ... Manages outbound outreach for enrollment and or refills. * Assess, prioritize and resolve client ...

Patient Service Representative

Phoenix, AZ · On-site

$17.50 - $22/hr

Explains the patient portal and assists with patient enrollment. * Performs additional responsibilities as needed. Qualifications Education : High school diploma/GED Experience : One year customer ...

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Patient Enrollment Representative information

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How much do patient enrollment representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for patient enrollment representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are Patient Enrollment Representatives?

Patient Enrollment Representatives are healthcare professionals who assist patients with enrolling in clinical trials, healthcare programs, or insurance plans. They serve as a liaison between patients and healthcare providers, ensuring that eligibility requirements are met and that patients understand the enrollment process. Their responsibilities include collecting patient information, verifying documentation, and providing support throughout the enrollment period. This role is crucial in helping patients gain access to necessary medical treatments and services.

What are the key skills and qualifications needed to thrive as a Patient Enrollment Representative, and why are they important?

To thrive as a Patient Enrollment Representative, you need a solid understanding of healthcare processes, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in healthcare or customer service. Familiarity with electronic health record (EHR) systems, patient management software, and insurance verification tools is typically required. Strong interpersonal skills, active listening, and professionalism help you effectively communicate with patients and collaborate with healthcare teams. These skills are critical for ensuring accurate patient data collection, smooth onboarding, and a positive patient experience.

What is the difference between Patient Enrollment Representative vs Medical Office Assistant?

AspectPatient Enrollment RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; medical assisting certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, patient registration areasMedical offices, clinics, hospitals, administrative areas
Job ResponsibilitiesRegistering patients, verifying insurance, scheduling appointmentsScheduling, data entry, patient check-in/out, administrative tasks

While both roles involve patient interaction and administrative tasks, the Patient Enrollment Representative primarily focuses on patient registration and insurance verification, often working directly with insurance processes. The Medical Office Assistant handles broader administrative duties within medical settings, including scheduling and patient support. Understanding these differences helps in choosing the right career path or job search focus.

How does a Patient Enrollment Representative typically collaborate with healthcare providers and insurance companies?

As a Patient Enrollment Representative, you will frequently interact with healthcare providers to gather necessary patient information and clarify enrollment requirements. You'll also coordinate with insurance companies to verify patient eligibility and ensure that all documentation is complete and accurate. Effective communication and attention to detail are vital, as you act as a liaison between patients, providers, and payers, streamlining the enrollment process and resolving any issues that might arise.
More about Patient Enrollment Representative jobs
What cities are hiring for Patient Enrollment Representative jobs? Cities with the most Patient Enrollment Representative job openings:
What states have the most Patient Enrollment Representative jobs? States with the most job openings for Patient Enrollment Representative jobs include:
What job categories do people searching Patient Enrollment Representative jobs look for? The top searched job categories for Patient Enrollment Representative jobs are:
Infographic showing various Patient Enrollment Representative job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Representative Supervisor

Patient Representative Supervisor

Southeast Healthcare

Columbus, OH

Other

Re-posted yesterday


Job description

Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk and central scheduling staff through training, coaching, and performance feedback. This role is responsible for overseeing daily front office operations while also assisting with patient registration, scheduling and cancelling appointments, answering phones, and collecting personal and financial information for patient enrollment. The ideal candidate is organized, customer-focused, and experienced in healthcare front office operations.

Responsibilities:

  • Supervise daily operations of front desk and central scheduling staff in 4 Franklin County offices.
  • Train, coach, and provide ongoing support to new and existing patient access representative staff.
  • Monitor staff performance, productivity, attendance, and customer service standards.
  • Ensure accurate scheduling, rescheduling, and cancellation of patient appointments within the practice management system.
  • Assist with patient check-in/check-out processes and registration activities as needed.
  • Obtain and verify demographic, insurance, and financial information for patient enrollment and billing purposes.
  • Support FQHC eligibility and sliding fee scale processes in accordance with organizational and federal guidelines.
  • Maintain compliance with HIPAA, confidentiality standards, and organizational policies and procedures.
  • Resolve patient concerns and provide excellent customer service to patients, families, and community partners.
  • Assist in answering incoming phone calls and directing inquiries appropriately.
  • Monitor front office workflows to improve efficiency, patient access, and patient satisfaction.
  • Collaborate with clinical and administrative departments to support coordinated patient care.
  • Ensure accurate documentation and data entry within the electronic health record and practice management systems.
  • Participate in staff meetings, quality improvement initiatives, and ongoing training activities.
  • Prepare reports and communicate operational concerns or trends to management as needed.
  • AA/BA required.
  • Prior supervisory experience strongly preferred.
  • Previous experience in a medical office, patient registration, or customer service role preferred.
  • Excellent computer and data entry skills.
  • Knowledge of general office and front-desk procedures.
  • Strong verbal communication and active listening skills.
  • Ability to handle multiple tasks, frequent interruptions, and fast-paced environments.
  • Ability to handle confidential information with discretion and professionalism.
  • Knowledge of HIPAA privacy regulations and confidentiality protocols.
  • Proficient in an EMR (electronic medical record) strongly preferred. 
  • Strong organizational skills and attention to detail.
  • Ability to handle a variety of administrative tasks with accuracy and efficiency

As a healthcare provider, Southeast Healthcare is a non-smoking employer.  Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process). 

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law. #HP