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Patient Enrollment Representative Jobs (NOW HIRING)

Cano Health

Job Summary The Patient Enrollment Coordinator is responsible for improving Cano's enrollment ... Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services ...

Cano Health

Patient Enrollment Coordinator

Tampa, FL · On-site

Patient Enrollment Coordinator It's rewarding to be on a team of people that truly believe in ... Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services ...

Cano Health

Coordinator, Patient Enrollment

Miami, FL · On-site

Job Summary The Patient Enrollment Coordinator is responsible for improving Cano's enrollment ... Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services ...

Cano Health

Patient Enrollment Coordinator

Tampa, FL · On-site

Job Summary The Patient Enrollment Coordinator is responsible for improving Cano's enrollment ... Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services ...

Cano Health

Patient Enrollment Coordinator

Brandon, FL · On-site

Job Summary The Patient Enrollment Coordinator is responsible for improving Cano's enrollment ... Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services ...

Movn Health

Patient Enrollment Specialist

Chicago, IL · On-site

$18.50 - $23.75/hr

Part-Time Patient Enrollment Specialist Movn Health is hiring a Part-Time Patient Enrollment ... By serving as an inside sales representative, you will educate patients about the benefits of ...

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Patient Enrollment Representative information

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How much do patient enrollment representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for patient enrollment representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are Patient Enrollment Representatives?

Patient Enrollment Representatives are healthcare professionals who assist patients with enrolling in clinical trials, healthcare programs, or insurance plans. They serve as a liaison between patients and healthcare providers, ensuring that eligibility requirements are met and that patients understand the enrollment process. Their responsibilities include collecting patient information, verifying documentation, and providing support throughout the enrollment period. This role is crucial in helping patients gain access to necessary medical treatments and services.

What are the key skills and qualifications needed to thrive as a Patient Enrollment Representative, and why are they important?

To thrive as a Patient Enrollment Representative, you need a solid understanding of healthcare processes, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in healthcare or customer service. Familiarity with electronic health record (EHR) systems, patient management software, and insurance verification tools is typically required. Strong interpersonal skills, active listening, and professionalism help you effectively communicate with patients and collaborate with healthcare teams. These skills are critical for ensuring accurate patient data collection, smooth onboarding, and a positive patient experience.

What is the difference between Patient Enrollment Representative vs Medical Office Assistant?

AspectPatient Enrollment RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; medical assisting certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, patient registration areasMedical offices, clinics, hospitals, administrative areas
Job ResponsibilitiesRegistering patients, verifying insurance, scheduling appointmentsScheduling, data entry, patient check-in/out, administrative tasks

While both roles involve patient interaction and administrative tasks, the Patient Enrollment Representative primarily focuses on patient registration and insurance verification, often working directly with insurance processes. The Medical Office Assistant handles broader administrative duties within medical settings, including scheduling and patient support. Understanding these differences helps in choosing the right career path or job search focus.

How does a Patient Enrollment Representative typically collaborate with healthcare providers and insurance companies?

As a Patient Enrollment Representative, you will frequently interact with healthcare providers to gather necessary patient information and clarify enrollment requirements. You'll also coordinate with insurance companies to verify patient eligibility and ensure that all documentation is complete and accurate. Effective communication and attention to detail are vital, as you act as a liaison between patients, providers, and payers, streamlining the enrollment process and resolving any issues that might arise.
More about Patient Enrollment Representative jobs
What cities are hiring for Patient Enrollment Representative jobs? Cities with the most Patient Enrollment Representative job openings:
What states have the most Patient Enrollment Representative jobs? States with the most job openings for Patient Enrollment Representative jobs include:
What job categories do people searching Patient Enrollment Representative jobs look for? The top searched job categories for Patient Enrollment Representative jobs are:
Patient Enrollment Representative jobs near you
Infographic showing various Patient Enrollment Representative job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 83% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Enrollment Representative

Mosaic Pharmacy Services LLC

Sterling, VA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description:

Patient Enrollment Representative


Company Profile


Medicines are powerful — they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines™.


Mosaic Pharmacy Service provides comprehensive pharmacy care to medically complex and vulnerable seniors. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative individuals to join our team for an innovative new career opportunity.


Job Overview


As a Patient Enrollment Representative, you are a great communicator who is energized, empathetic, and ready to serve at the frontline of helping seniors and their caregivers. In this role, you’ll interact by phone with prospective patients who are interested in learning more about Mosaic and how to enroll. You will be responsible for clearly communicating the value of our service to patients who may ask general questions, request specific information, or need assistance with issues.


This role requires strong communication and listening skills that demonstrate compassion and empathy. This is a chance to join a highly motivated team that makes a difference in the lives of people every day


Job Duties:

  • Make an average of 120 outbound calls per day to prospective patients using call center technology to educate, inform, and answer questions about available services; enroll patients in the program and schedule an onboarding call with a pharmacy technician.
  • Clearly and compellingly communicate on behalf of Mosaic Pharmacy Service using an approved script provided by the organization.
  • Guide prospective members through the enrollment process, ensuring they understand the commitment and steps to becoming a Mosaic patient.
  • Maintain a positive, professional, and enthusiastic tone on every call.
  • Consistently meet departmental performance metrics (e.g., outbound calls, average appointments scheduled per day, schedule adherence, quality targets, etc.).
  • Escalate patient complaints or concerns promptly to the appropriate supervisor.
  • Appropriately track and record patient interactions/outcomes, and schedule enrollment appointments in Mosaic’s technology systems, ensuring accurate documentation.
  • Accept and respond to inbound calls from prospective or current patients, addressing inquiries and completing calls according to procedure.
  • Make follow-up calls as needed to reschedule patients, confirm appointments, and ensure completion of onboarding steps.
  • Demonstrate a strong understanding of Mosaic’s offerings to maintain effective, informative conversations with patients.
  • Show discretion and empathy when working with sensitive or confidential patient information.
  • Apply excellent written, verbal, and interpersonal communication skills to deliver accurate information, manage challenging conversations, and uphold Mosaic’s standards of professionalism.
  • Use multiple communication channels including sending digital messages to support patient onboarding and ensure timely completion of the enrollment process.
  • Adhere to all required scripting, processes, and protocols.
  • Collaborate with providers (doctors’ offices) to review the status of patient onboarding and support a smooth transition into Mosaic’s services.
  • Always observe all patient confidentiality laws and organizational guidelines.

Benefits

  • Annual accrual 160 hours of Paid Time Off
  • 401(k) Plan with employer matching contribution
  • Health, dental, vision insurance
  • Health savings account (HSA)
  • Life insurance
  • Quarterly incentive program

We strongly encourage candidates from all backgrounds and every walk of life to apply. We are committed to creating an inclusive and diverse workforce. Every person on our team brings their own unique perspective and it’s what makes our products better and our work more rewarding. We’re eager to support you so that you can do work you’re proud of

Requirements:

Education

  • High School Diploma, GED, or equivalent is required
Experience
  • At least 1 year of contact center, patient-facing provider (doctor) office, or customer service experience is required
  • Prior experience with CRM systems, data entry skills, enrollment communications, quickly learning online management software platforms while multi-tasking on calls strongly preferred

Additional Matters

  • This is a full-time position.
  • Employee will work remotely from home
  • Days worked at are Monday through Friday; 40 hours worked per week with shifts between the hours of 9:00 am and 6:30 pm Eastern time and Saturday 10:00 am-2:00 pm. Schedule assigned upon hire.
  • Bilingual/English+Spanish fluency is a plus.

Work from home requirements:

  1. Qualified applicants must have reliable Internet service (with a minimum of 100 Mbps) and ethernet access at your home. Mosaic will provide equipment (keyboard, monitor, laptop computer, headset etc.). All applicants must provide their own workspace furniture and ensure a secure, quiet workspace free from personal distractions and interruptions. If you experience performance or technology issues, and are within 30 miles of Sterling, Virginia, you may be asked to come on site for further training and technology support.
  2. Employee will be required to sign acknowledgement of these job requirements.

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