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Patient Enrollment Representative Jobs (NOW HIRING)

June 25, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world ... The Role We're currently looking for a motivated Patient Enrollment Specialist with a passion for ...

Own enrollment targets for assigned studies; consistently deliver against daily and weekly goals ... The requirements listed above are representative of the knowledge, skills, and/or abilities ...

Own enrollment targets for assigned studies; consistently deliver against daily and weekly goals ... The requirements listed above are representative of the knowledge, skills, and/or abilities ...

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Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk ... Obtain and verify demographic, insurance, and financial information for patient enrollment and ...

Be Seen First

Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk ... Obtain and verify demographic, insurance, and financial information for patient enrollment and ...

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Patient Enrollment Representative information

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How much do patient enrollment representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for patient enrollment representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Enrollment Representative, and why are they important?

To thrive as a Patient Enrollment Representative, you need a solid understanding of healthcare processes, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in healthcare or customer service. Familiarity with electronic health record (EHR) systems, patient management software, and insurance verification tools is typically required. Strong interpersonal skills, active listening, and professionalism help you effectively communicate with patients and collaborate with healthcare teams. These skills are critical for ensuring accurate patient data collection, smooth onboarding, and a positive patient experience.

How does a Patient Enrollment Representative typically collaborate with healthcare providers and insurance companies?

As a Patient Enrollment Representative, you will frequently interact with healthcare providers to gather necessary patient information and clarify enrollment requirements. You'll also coordinate with insurance companies to verify patient eligibility and ensure that all documentation is complete and accurate. Effective communication and attention to detail are vital, as you act as a liaison between patients, providers, and payers, streamlining the enrollment process and resolving any issues that might arise.

What are Patient Enrollment Representatives?

Patient Enrollment Representatives are healthcare professionals who assist patients with enrolling in clinical trials, healthcare programs, or insurance plans. They serve as a liaison between patients and healthcare providers, ensuring that eligibility requirements are met and that patients understand the enrollment process. Their responsibilities include collecting patient information, verifying documentation, and providing support throughout the enrollment period. This role is crucial in helping patients gain access to necessary medical treatments and services.

What is the difference between Patient Enrollment Representative vs Medical Office Assistant?

AspectPatient Enrollment RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; medical assisting certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, patient registration areasMedical offices, clinics, hospitals, administrative areas
Job ResponsibilitiesRegistering patients, verifying insurance, scheduling appointmentsScheduling, data entry, patient check-in/out, administrative tasks

While both roles involve patient interaction and administrative tasks, the Patient Enrollment Representative primarily focuses on patient registration and insurance verification, often working directly with insurance processes. The Medical Office Assistant handles broader administrative duties within medical settings, including scheduling and patient support. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Enrollment Representative jobs
What cities are hiring for Patient Enrollment Representative jobs? Cities with the most Patient Enrollment Representative job openings:
What states have the most Patient Enrollment Representative jobs? States with the most job openings for Patient Enrollment Representative jobs include:
Infographic showing various Patient Enrollment Representative job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 67% Full Time, 21% Part Time, and 8% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Regional Patient Recruitment Lead - Clinical Research

Regional Patient Recruitment Lead - Clinical Research

Flourish Research

Jacksonville, FL โ€ข On-site, Remote

$83.40K - $113.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
We are actively hiring multiple Regional Recruitment Leads to join our Patient Engagement and Marketing division.
The Regional Recruitment Lead is responsible for driving patient recruitment and engagement strategies across multiple clinical research sites within a defined region. This role leads site-level teams to achieve enrollment goals, optimize funnel performance, and deliver an excellent patient experience. The Regional Recruitment Lead designs and executes regional enrollment strategies, ensures timely follow-up of all patient leads, and partners closely with corporate and site teams using a data-driven, hands-on leadership approach to consistently meet performance and revenue targets.
Schedule: Monday-Friday, Normal Business Hours
Location: Remote with occassional travel to sites, regional offices, and community events.
Compensation: Competitive base compensation + bonus
Classification: Salary, Exempt
Benefits: Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.
RESPONSIBILITIES
  • Create and execute strategic recruitment plans in partnership with the corporate patient recruitment team for all assigned studies and locations
  • Achieve study enrollment goals and assigned revenue targets
  • Guide teams in implementing multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases
  • Ensure an exceptional patient experience from initial contact through screening and enrollment
  • Develop relationships with community organizations, patient advocacy groups, and healthcare providers to build sustainable referral networks
  • Oversee diversity and inclusion initiatives to ensure representative patient populations in clinical trials
  • Monitor leading and lagging performance indicators at the individual and team level and take targeted action to address or prevent underperformance
  • Build and maintain a culture of accountability, collaboration, and results
  • Prioritize studies and execute patient routing to optimize revenue while meeting enrollment commitments across all studies
  • Lead and manage (direct or dotted-line) patient recruiting call center managers, quality and training managers, strategists, and remarketers to achieve key performance indicators
  • Manage prescreen programs, ensuring appropriate prioritization, routing, and strategy to support revenue goals, enrollment timelines, and database growth
  • Identify and implement coaching, training, and development initiatives for managers and individual contributors
  • Identify process and system improvement opportunities and partner with corporate and site support teams to drive enhancements
  • Participate in sponsor relations and communications as needed
  • Manage and maintain site-level vendor relationships, including sponsor-funded central recruitment campaigns
  • Ensure accurate and timely documentation within CRM and CTMS systems
  • Ensure patient enrollment teams adhere to all legal, ethical, and professional conduct standards
  • Perform additional duties as assigned by management
QUALIFICATIONS
  • Professional Experience
    • Proven success leading high-performing teams that meet or exceed enrollment and revenue goals
    • 3+ years managing a patient enrollment team of 5+ representatives
    • Call center leadership supporting multi-therapeutic studies preferred
    • 2-3 additional years as a patient enrollment representative preferred
  • Education
    • Bachelor's degree required; business degree preferred
  • Training
    • Healthcare sales and call center management training preferred
  • Required Capabilities
    • Strong knowledge of clinical trial enrollment processes, protocols, and regulations
    • Proven leadership of geographically dispersed teams
    • Highly data-driven, with the ability to identify trends and take fast, measurable action
    • Ability to build a culture of accountability, performance, and results
    • Advanced coaching skills, including emotional intelligence and persona-based messaging to improve conversion
    • Experience managing and improving KPIs at both individual and team levels
    • Ability to create and execute study-specific recruiting strategies
    • Expertise in delivering an exceptional, inclusive patient experience
    • Proficiency with call center systems, phone platforms, and CRMs
    • Strong cross-functional collaboration and communication skills
    • Adaptable, solutions-oriented, and effective in dynamic environments
    • Relevant therapeutic area experience is a plus
Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!
Flourish Research is where clinical trials thrive.
Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.
At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.
Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.
Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!
Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.