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Patient Engagement Coordinator Jobs in Decatur, GA

Upperline Health

Lead Patient Care Coordinator

Marietta, GA · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement efforts in collaboration with broader care team * Responsible for daily coverage in ... Lead Patient Care Coordinator Qualifications * Previous experience as a Patient Care Coordinator.

Upperline Health

Lead Patient Care Coordinator

Austell, GA · On-site

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement efforts in collaboration with broader care team * Responsible for daily coverage in ... Lead Patient Care Coordinator Qualifications * Previous experience as a Patient Care Coordinator.

Upperline Health

Lead Patient Care Coordinator

Marietta, GA · On-site

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement efforts in collaboration with broader care team * Responsible for daily coverage in ... Lead Patient Care Coordinator Qualifications * Previous experience as a Patient Care Coordinator.

Upperline Health

Lead Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement efforts in collaboration with broader care team * Responsible for daily coverage in ... Lead Patient Care Coordinator Qualifications * Previous experience as a Patient Care Coordinator.

Upperline Health

Lead Patient Care Coordinator

Austell, GA · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... engagement efforts in collaboration with broader care team * Responsible for daily coverage in ... Lead Patient Care Coordinator Qualifications * Previous experience as a Patient Care Coordinator.

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Patient Engagement Coordinator information

See Decatur, GA salary details

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How much do patient engagement coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient engagement coordinator in Decatur, GA is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.41 per hour, depending on experience, location, and employer.

What is the difference between Patient Engagement Coordinator vs Patient Services Representative?

AspectPatient Engagement CoordinatorPatient Services Representative
Primary RoleEngages patients in healthcare programs, educates, and promotes patient involvementHandles patient inquiries, schedules appointments, and provides general assistance
Required SkillsCommunication, patient education, care coordinationCustomer service, communication, administrative skills
Work EnvironmentClinics, hospitals, healthcare organizationsMedical offices, hospitals, call centers
Common CertificationsPatient engagement or health education certifications often preferredCustomer service or administrative certifications

The Patient Engagement Coordinator focuses on actively involving patients in their healthcare journey through education and outreach, while the Patient Services Representative primarily manages patient interactions, scheduling, and administrative tasks. Both roles are vital in healthcare settings but serve different functions related to patient interaction and support.

What is a patient engagement coordinator?

A Patient Engagement Coordinator is a healthcare professional responsible for improving communication and interaction between patients and healthcare providers. They help patients understand their care plans, coordinate appointments, and ensure patients have the resources they need to manage their health. By fostering positive relationships and addressing patient concerns, they aim to enhance patient satisfaction and health outcomes. Their role often involves using technology and communication tools to keep patients informed and engaged throughout their care journey.

What are the key skills and qualifications needed to thrive as a patient engagement coordinator, and why are they important?

To thrive as a Patient Engagement Coordinator, you need a solid understanding of healthcare processes, patient relations, and often a background in health administration or a related field. Familiarity with patient management systems, electronic health records (EHRs), and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving, and organizational skills help you effectively engage patients and support care teams. These abilities ensure patients remain informed, satisfied, and actively involved in their care, which improves health outcomes and organizational efficiency.

What are some common challenges faced by patient engagement coordinators in building patient trust and participation?

Patient Engagement Coordinators often encounter challenges such as language barriers, cultural differences, and varying levels of health literacy among patients. Building trust requires strong communication skills, patience, and the ability to tailor information to each patient's needs. Coordinators must also navigate sensitive situations, address concerns about privacy, and motivate patients to participate actively in their care plans. Overcoming these challenges involves continuous learning, collaboration with clinical teams, and a compassionate approach to patient interactions.

What are popular job titles related to Patient Engagement Coordinator jobs in Decatur, GA?

For Patient Engagement Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Patient Engagement Coordinator jobs in Decatur, GA look for?

The top searched job categories for Patient Engagement Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Patient Engagement Coordinator jobs?

Cities near Decatur, GA with the most Patient Engagement Coordinator job openings:

Patient Engagement Coordinator jobs near you
Infographic showing various Patient Engagement Coordinator job openings in Decatur, GA as of June 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,302 per year, or $24.7 per hour.

Lead Patient Care Coordinator

Upperline Health

Marietta, GA • On-site

$15.75 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Upperline Health rating

3.5

Company rating: 3.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

About Us
Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, and Tennessee.
We put patients at the center of value-based care.
Benefits
Comprehensive benefit options include medical, dental and vision, 401K, PTO and parental leave.
About the Lead Patient Care Coordinator Role
Upperline Health is seeking an energetic, compassionate, and driven Lead Patient Care Coordinator who will be responsible for our East Cobboffice. The Lead Patient Care Coordinator will assist our physicians in delivering comprehensive health services in the clinic setting and will lead the clinic with a range of clinical and administrative tasks. Candidates must be flexible problem solvers and collaborative team players who are eager to take ownership of patient care and the success of the clinic. Ideal candidates will have podiatry or orthopedic understanding.
Lead Patient Care Coordinator Responsibilities
  • All the responsibilities outlined in the patient care coordinator role.
  • Deep understanding of Upperline's comprehensive care program, Upperline Plus, and responsible for patient enrollment and engagement efforts in collaboration with broader care team
  • Responsible for daily coverage in clinic and working with other Clinic Leads in market to staff all clinics appropriately.
  • Responsible for recruiting and hiring of non-provider clinical roles, performance management, employee and doctor experience, new employee on boarding and minimizing turnover.
  • Accountable for clinic key performance indicators - clinical, operational, and financial - in collaboration with Regional Manager.
  • Facilitate clinic daily huddles with all members of the clinic team each day.
  • Responsible for clinic referral conversion, monitoring of physician schedule templates, and adherence to scheduling cadence for high-risk patients.
  • Maintain a strong positive culture in the clinic; build trust and respect within the team.
  • Assist regional leadership with implementing and maintaining key corporate initiatives and objectives within the clinic setting.
  • Perform monthly audits of the clinic operations as well as the EMR documentation.
  • Accountable for the clinic patient experience measured by net promoter score.
  • Responsible for clinic and equipment licensure.
  • Travel to surrounding area clinics to provide support if needed.
  • Make timely and high-quality decisions.
Lead Patient Care Coordinator Qualifications
  • Previous experience as a Patient Care Coordinator.
  • Podiatry or Orthopedic clinic experience preferred.
  • Excellent computer skills and strong knowledge of medical terminology
  • Previous experience working in an EMR - preferably athenahealth EMR.
  • Must be an effective communicator with excellent grammar and interpersonal skills.
  • Exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction.
  • Demonstrated experience as a motivated and dedicated team leader with a stable work history.
  • Reliable transportation and the ability to pass a background check and drug test is required.
Physical Demands and Working Conditions:
  • Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians.
  • Position may have extended periods of standing and to lift more than 5 lbs.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise level.
Compensation:
  • Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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