ZipRecruiter

Log In

1

Patient Encounter Associate Jobs (NOW HIRING)

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Equum Medical

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Roslindale, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Nahant, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Equum Medical

Patient Care Associate

Dedham, MA

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Accord, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Boston, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Dedham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Malden, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

Hebrew SeniorLife

Patient Care Associate

Peabody, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the ... patient encounter into a positive and meaningful experience and opportunity, while ensuring the ...

next page

Showing results 1-20

All JobsPatient Encounter Associate Jobs

Patient Encounter Associate information

See salary details

$12

$23

$30

How much do patient encounter associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for patient encounter associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

Is it hard to be a patient access representative?

Patient access representatives, including patient encounter associates, typically find the role manageable with strong communication and organizational skills. The job involves scheduling, verifying insurance, and assisting patients, often requiring attention to detail and familiarity with healthcare systems, but it generally does not require advanced technical skills or extensive experience.

What are the responsibilities of a patient care associate?

A patient encounter associate is responsible for greeting patients, verifying their information, scheduling appointments, and assisting healthcare providers with administrative tasks. They also may help with patient check-in and check-out, maintain records, and ensure a smooth patient experience, often using electronic health record (EHR) systems.

What is a Patient Encounter Associate?

A Patient Encounter Associate is a healthcare professional who supports administrative and clerical functions within medical facilities, such as hospitals or clinics. Their primary responsibilities include greeting and registering patients, verifying insurance information, managing patient records, and scheduling appointments. They act as a liaison between patients and medical staff to ensure a smooth and efficient patient experience. Patient Encounter Associates play a critical role in maintaining accurate documentation and providing excellent customer service in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a Patient Encounter Associate, and why are they important?

To thrive as a Patient Encounter Associate, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with electronic medical record (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent interpersonal communication, customer service, and the ability to multitask make candidates stand out in this role. These skills and qualities ensure efficient patient intake, accurate recordkeeping, and a positive experience for both patients and healthcare teams.

What is the difference between Patient Encounter Associate vs Medical Receptionist?

AspectPatient Encounter AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, data entry, appointment scheduling, insurance verificationGreeting patients, scheduling appointments, answering phones, managing patient records

Both roles involve front-office patient interactions, but Patient Encounter Associates typically handle more clinical-related tasks like insurance verification and data entry, while Medical Receptionists focus on greeting patients and administrative support. The roles often overlap, but the Patient Encounter Associate may require additional healthcare-specific knowledge or certifications.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with check-in and check-out processes. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient interactions and clinic operations.

What are some common challenges faced by Patient Encounter Associates, and how can they be managed?

Patient Encounter Associates often navigate high patient volumes, balancing administrative duties with providing excellent customer service. Managing multiple tasks—such as verifying patient information, scheduling appointments, and addressing patient inquiries—requires strong organizational and communication skills. Adapting quickly to changes in workflow and staying calm under pressure can help ensure a smooth patient experience. Building familiarity with electronic health record (EHR) systems and collaborating closely with clinical staff can also mitigate workflow challenges.

What is the most chill healthcare job?

A Patient Encounter Associate typically works in a calm environment, focusing on patient check-ins, scheduling, and administrative tasks. The role often involves minimal physical strain and regular hours, making it relatively low-stress compared to other healthcare positions. Good communication skills and attention to detail are important, but the job generally does not require advanced medical training or high-pressure situations.
What cities are hiring for Patient Encounter Associate jobs? Cities with the most Patient Encounter Associate job openings:
What states have the most Patient Encounter Associate jobs? States with the most job openings for Patient Encounter Associate jobs include:
Patient Encounter Associate jobs near you
Patient Care Associate

Patient Care Associate

Hebrew SeniorLife

Dedham, MA • On-site

$15 - $28/hr

Part-time

Posted 13 days ago

Job description

Job Description:
I. Position Summary:
The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient's environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care.
In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient's dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care.
II. Core Competencies:
  • Demonstrates empathy and compassion with all interactions with patients and with families
  • Articulates importance of supporting independence and patient choice when caring for patients
  • Demonstrates strong communication skills and ability to foster teamwork
  • Articulates commitment to excellence and high quality care
  • Articulates the importance of accountability and personal ownership related to teamwork and patient care

III. Position Responsibilities:
1. Recognize and respond to the needs of the patients and families
2. Recognize and communicate changes in the patient's condition to the appropriate nursing team member
3. Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment
4. Participate in Quality Improvement programs
5. Assist patients with all aspects of personal care as indicated in the care plans
6. Document pertinent information regarding care delivered in the designated areas of the patient's electronic medical record
7. Report accidents and incidents as they occur
8. Report any observed or suspected patient abuse immediately
9. Observe and report skin integrity
10. Participate in daily report team and care planning meetings as needed
11. Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed
12. Follow infection control practices
13. Attend and participate in ongoing training and educational classes
14. Maintain confidentiality and privacy of the patient according to HIPPA regulations
15. Communicate effectively with peers, other team members, patients and families
16. Facilitate life enrichment activities that encourage patient engagement
17. Maintain cleanliness of the patient's room and common program areas
18. Prepare, serve, and clean up after meals and snacks
19. Participate in committee meetings
20. Other duties as assigned and trained to perform
IV. Qualifications:
  • Long term chronic care PCA Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience.
  • RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going.
  • Fluent English skills required - verbal and written
  • Computer literacy required
  • Flexibility and ability to work independently and collaboratively
  • Must complete mandatory HSL/HRC educational requirements and programs

Remote Type
Salary Range:
$15.00 - $28.00

Apply