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Patient Connect Jobs (NOW HIRING)

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Patient Connect information

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$10

$19

$29

How much do patient connect jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient connect in the United States is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What is a Patient Connect?

A Patient Connect role typically refers to a healthcare support position focused on facilitating communication between patients and healthcare providers or services. People in this role may help patients schedule appointments, answer questions about medical services, provide information on treatment plans, or assist with navigating the healthcare system. The goal of a Patient Connect professional is to enhance patient experience, improve access to care, and ensure patients feel supported throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a Patient Connect representative?

To thrive as a Patient Connect representative, you need strong customer service skills, knowledge of healthcare processes, and often a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, patient scheduling software, and basic office tools is typically required. Exceptional communication, empathy, and problem-solving abilities help build trust with patients and efficiently resolve their concerns. These skills ensure that patients receive timely, accurate assistance and that healthcare operations run smoothly.

What are some common challenges faced by Patient Connect representatives, and how can they be managed effectively?

Patient Connect representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and ensuring accurate information is communicated under time constraints. Effective time management, active listening skills, and staying up-to-date with healthcare protocols are essential for success. Building rapport with patients and collaborating closely with medical staff can also help create a supportive environment and facilitate smoother patient interactions.

What is the difference between Patient Connect vs Patient Coordinator?

AspectPatient ConnectPatient Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; healthcare or administrative certifications often preferred
Work EnvironmentHealthcare facilities, patient support centersHospitals, clinics, healthcare offices
Employer & Industry UsageHealthcare providers, patient support servicesHospitals, outpatient clinics, insurance companies
Common Search & ComparisonPatient Connect vs Patient Coordinator

Patient Connect roles typically focus on facilitating communication between patients and healthcare providers, often involving patient outreach and support. Patient Coordinators handle scheduling, patient records, and ensuring smooth patient flow within healthcare settings. While both roles require healthcare knowledge and excellent communication skills, Patient Connect emphasizes patient engagement, whereas Patient Coordinators focus on administrative coordination.

More about Patient Connect jobs

What cities are hiring for Patient Connect jobs?

Cities with the most Patient Connect job openings:

What states have the most Patient Connect jobs?

States with the most job openings for Patient Connect jobs include:

Infographic showing various Patient Connect job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,824 per year, or $19.1 per hour.

Nurse Practitioner, Patient Connect - Boulder, Larimer, Weld Counties, CO

Genoa Telepsychiatry

Greeley, CO โ€ข On-site

$109K - $164K/yr

Other

Retirement

Posted 6 days ago


Job description

Senior Community Care Nurse Practitioner

$10,000 Sign-on Bonus for External Candidates

Optum Home & Community Care, part of the Optum family of businesses, is uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients at home, nursing homes and assisted living for senior housing. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

Don't miss this 'ONE OF A KIND' unique opportunity with the company leading the way in healthcare! Patient Connect is one-time comprehensive visit designed for patients who have recently been hospitalized and are in a skilled rehab facility. The purpose of this visit is to ensure a smooth transition from rehab to home and to prevent readmission. During this visit you will capture STAR measures, educate the patient, and document all their acute and chronic diagnoses. This position provides the NP multiple opportunities each day to use their experience and education in varying settings to provide guidance and compassion to a vulnerable population during a difficult transition in their healthcare.

The NP will not be managing care but will be communicating pertinent findings to the attending and facility staff. You will not bear the heavy responsibility for orders, treatments, and follow up. You will have the autonomy you deserve, which shows your value and ability to work independently. We would love to hear from you!

Serving millions of Medicare and Medicaid patients, Optum is the nation's largest health and wellness business and a vibrant, growing member of the UnitedHealth Group family of businesses.

Primary Responsibilities:
  • Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
  • Responsible for ensuring that all diagnoses are ICD10, coded accurately, and documented appropriately to support the diagnosis at that visit
  • The APC is responsible for ensuring that all quality elements are addressed and documented
  • The APC will do an initial medication review
  • Must attend and complete all mandatory educational and computer/virtual training requirements
  • Travel between care sites mandatory
  • Care Coordination
    • Communicate with the patient and necessary team members regarding any medical concerns at the time of your visit
  • Program Enhancement Expected Behaviors
    • Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues
    • Function independently and responsibly with minimal need for supervision
    • Ability to enter available hours into web-based application, at least one month prior to available work time
    • Demonstrate initiative in achieving individual, team, and organizational goals and objectives
    • Participate in SCC quality initiatives
    • Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Active and unrestricted Nurse Practitioner license in the state of Colorado
  • Certified Nurse Practitioner through a national board: Graduate of an accredited master's degree in nursing (MSN) program and board certified through the American Academy of Nurse Practitioners (AANP) or the American Nurses Credentialing Center (ANCC), Adult-Gerontology Acute Care Nurse Practitioners (AG AC NP), Adult/Family or Gerontology Nurse Practitioners (ACNP), with preferred certification as ANP, FNP, or GNP
  • Ability to move a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
  • Proficient computer skills including the ability to document medical information with written and electronic medical records
Preferred Qualifications:
  • 1+ years of Nursing Home experience
  • Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs
  • Understanding of Geriatrics and Chronic Illness
  • Understanding of Advanced Illness and end of life discussions

Compensation for this specialty generally ranges from $109,500 - $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.