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Patient Connect Jobs (NOW HIRING)

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Patient Connect information

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$10

$19

$29

How much do patient connect jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for patient connect in the United States is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Connect vs Patient Coordinator?

AspectPatient ConnectPatient Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; healthcare or administrative certifications often preferred
Work EnvironmentHealthcare facilities, patient support centersHospitals, clinics, healthcare offices
Employer & Industry UsageHealthcare providers, patient support servicesHospitals, outpatient clinics, insurance companies
Common Search & ComparisonPatient Connect vs Patient Coordinator

Patient Connect roles typically focus on facilitating communication between patients and healthcare providers, often involving patient outreach and support. Patient Coordinators handle scheduling, patient records, and ensuring smooth patient flow within healthcare settings. While both roles require healthcare knowledge and excellent communication skills, Patient Connect emphasizes patient engagement, whereas Patient Coordinators focus on administrative coordination.

What are some common challenges faced by Patient Connect representatives, and how can they be managed effectively?

Patient Connect representatives often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and ensuring accurate information is communicated under time constraints. Effective time management, active listening skills, and staying up-to-date with healthcare protocols are essential for success. Building rapport with patients and collaborating closely with medical staff can also help create a supportive environment and facilitate smoother patient interactions.

What is a Patient Connect role?

A Patient Connect role typically refers to a healthcare support position focused on facilitating communication between patients and healthcare providers or services. People in this role may help patients schedule appointments, answer questions about medical services, provide information on treatment plans, or assist with navigating the healthcare system. The goal of a Patient Connect professional is to enhance patient experience, improve access to care, and ensure patients feel supported throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a Patient Connect representative, and why are they important?

To thrive as a Patient Connect representative, you need strong customer service skills, knowledge of healthcare processes, and often a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, patient scheduling software, and basic office tools is typically required. Exceptional communication, empathy, and problem-solving abilities help build trust with patients and efficiently resolve their concerns. These skills ensure that patients receive timely, accurate assistance and that healthcare operations run smoothly.
More about Patient Connect jobs
What cities are hiring for Patient Connect jobs? Cities with the most Patient Connect job openings:
What states have the most Patient Connect jobs? States with the most job openings for Patient Connect jobs include:
Infographic showing various Patient Connect job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,824 per year, or $19.1 per hour.
Per Assessment Patient Connect Nurse Practitioner, York County

Per Assessment Patient Connect Nurse Practitioner, York County

UnitedHealthcare

Hanover, PA • On-site

$90 - $155/hr

Other

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


UnitedHealthcare rating

7.8

Company rating: 7.8 out of 10

Based on 686 frontline employees who took The Breakroom Quiz

131st of 890 rated healthcare providers


Job description

Senior Community Care Practitioner

$5,000 Sign-on Bonus for External Candidates

No on-call, no weekends, and no holidays required.

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

This role is within our SNF Patient Connect program. Optum Senior Community Care provides the Patient Connect Program for United Healthcare members in a short stay/transitional setting with focus on reduction in 30-day hospital readmissions, improved completeness and coding accuracy of diagnosis and medical record documentation, increased closure of STAR/HEDIS quality measures, improved completion rates of Advanced Care Planning Directives, and improved patient and family satisfaction and discharge and post discharge support. The Optum practitioner will provide a one-time comprehensive health assessment for the member in collaboration with the case management team to support better care coordination and health outcomes. This is an autonomous role that creates enormous satisfaction for the NP as you impact the care and support of our population.

Primary Responsibilities:

  • Work with primary care physicians to provide the best care possible
  • Collaborate with the nursing staff and the patients' families
  • Collaboration with case management team
  • Documentation, coding and gap closure

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care
  • For PAs: Current NCCPA certification and state licensure
  • Active, unrestricted licensure in the state you will be practicing in (or ability to obtain by start date) without current disciplinary actions or practice limitations
  • Active and unrestricted driver's license
  • In addition to a driver's license, access to reliable transportation
  • Ability to gain a collaborative practice agreement, if applicable in your state
  • Ability to navigate varied environments and to position oneself as needed to perform job duties

Preferred Qualifications:

  • 1+ years of clinical experience as an APC (long-term care setting preferred)
  • Experience in geriatric medicine, long-term care, senior living or home care setting
  • Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs
  • Understanding of Geriatrics and Chronic Illness
  • Understanding of Advanced Illness and end of life discussions
  • Proficiency with electronic medical records and technology

Compensation for this specialty generally ranges from $90.00 - $155.00 per hour. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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