ZipRecruiter

Log In

1

Patient Assistance Program Representative Jobs in Texas

CommUnityCare Health Centers

Pharmacy Technician

Austin, TX · On-site

$17 - $20.75/hr

Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient ... Ensure all actions, job performance, personal conduct and communications represent the organization ...

Central Health

Pharmacy Technician

Austin, TX · On-site

$17.50 - $21.25/hr

Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient ... Ensure all actions, job performance, personal conduct and communications represent the organization ...

Central Health

Pharmacy Technician

Austin, TX

$17 - $20.75/hr

Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient ... Ensure all actions, job performance, personal conduct and communications represent the organization ...

previous pagenext page

Showing results 21-40

All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Texas

Patient Assistance Program Representative information

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Patient Assistance Program Representative jobs in Texas?

For Patient Assistance Program Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program Representative jobs in Texas look for?

The top searched job categories for Patient Assistance Program Representative jobs in Texas are:

What cities in Texas are hiring for Patient Assistance Program Representative jobs?

Cities in Texas with the most Patient Assistance Program Representative job openings:

Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Pharmacy Technician

CommUnityCare Health Centers

Austin, TX • On-site

$17 - $20.75/hr

Per diem

Re-posted 29 days ago

Job description

Overview
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients.
*** This is a PRN role ***
Responsibilities
Essential Duties:
  • Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk.
  • Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery.
  • Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures.
  • Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs.
  • Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers.
  • Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications.
  • Register Management: Open and close registers, maintaining accurate transaction records.
  • Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication.
  • Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers.
  • Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures.

Qualifications
EDUCATION:
  • High school diploma or equivalent required.
  • Associates degree preferred.

EXPERIENCE:
  • Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
  • Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
  • 3 years experience working in a pharmacy environment preferred.

REQUIRED CERTIFICATIONS/LICENSURE:
  • Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
    • Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
  • Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)

Apply