Patient Advocate Remote Jobs in Spring, TX (NOW HIRING)

We anticipate the application window for this opening will close on - 31 Aug 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the LifeWe are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role

As a Clinical Market Development Specialist (CMDS), you will enhance the selling process by serving as the clinical expert on the application of Medtronic's Acute Care & Monitoring division Operating Room portfolio of products in the Adult/Pediatric ICU, Operating Room, and NICU/PICU environments. The (CMDS) will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts.

The (CMDS) is a hybrid clinical/sales role and is actively involved in the pre- and post-sale process to both identify and foster leads, support, processes, and champions that will result in successful product adoption, conversion, or expansion of use and ultimately improve patient care.

This position requires Travel in assigned region and (nationally occasionally), approximately 50-75% including overnight stays.

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POSITION RESPONSIBILITIES:

• Lead clinical and selling activities for INVOS cerebral/somatic oximetry, BIS EEG brain monitoring, and ARGOS hemodynamic monitoring technologies within an assigned territory in partnership with regional sales teams to ensure both pre- and post-sale requirements are met
• Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM OR solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature appropriate to their specific care area.
• Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
• Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage RMS products to improve patient care
• Demonstrate skills appropriate to successful advancement of complex sales, including:
  • Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
  • Consistent effectiveness in both offensive and defensive competitive selling situations
  • Expert-level clinical knowledge of acute care in the adult/pediatric ICU,CVICU, OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including INVOS cerebral/somatic oximetry, BIS, and ARGOS technologies
• Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following:
  • Educate and update the organization quarterly on ICU/CVICU, OR/CVOR, NICU/PICU trends and customer needs
  • Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners
  • Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
  • Stay up to date on the educational needs of the customer base related to product utilization and concepts of clinical application
  • Assess internal processes for delivery of customer education and implement process improvements as needed
  • Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer
  • Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts
  • Evaluate potential product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable.
  • Demonstrate behaviors consistent with senior level clinical leaders, including:
    • Create an environment conducive to personal development and feedback for self and peers
    • Model the essence of team spirit throughout the organization
    • Identify and work through difficult and complex issues with customers without compromising relationships
    • Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results
    • Assist Clinical Directors with specific zone-level initiatives or programs
• Invest in self-development and education necessary to maintain status as a CMDS
• Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
• Timely completion of all special projects and administrative duties

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EDUCATION & EXPERIENCE:

Minimum Qualifications:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• A Bachelor's Degree with a minimum of 2 years ofclinical experience as a licensed clinician within the acute care hospital environment.

OR

• An advanced degree with a minimum of 0 years ofclinical experience as a licensed clinician within the acute care hospital environment.

Nice to have

• 2-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years' experience in ICU, CVICU, OR, CVOR, NICU, PICU
• 2+ years in team selling environment
• ICU, OR, or NICU/PICU Clinical Educator or experience in education curriculum development and delivery

• RN BSN, Advanced Practice Nurse NNP, DNP, Perfusionist, RRT

• Experience with health care or medical device industry, either clinical education or sales
• Sales experience or possession of strong selling traits is preferred

DESIRED QUALIFICATIONS:

• Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
• Track record of building successful strategic business partnerships
• Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion
• Demonstrated resiliency and high tolerance for ambiguity
• Strong verbal and written communication

• Exceptional client interaction skills
• Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
• Public speaking skillsets
• Exceptional thoroughness, attention to detail, and follow-through
• Motivated, self-driven, accountable, confident individuals
• Understanding of the markets in which ACM competes
• High energy, entrepreneurial, and self-motivated
• Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
• Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences

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PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Travel required in assigned region and (nationally occasionally), approximately 50-75%

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$95,000 - $95,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated are...