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Patient Accounts Manager Jobs in Puerto Rico (NOW HIRING)

Deloitte

Accounts Receivable Analyst

San Juan, PR · Remote

$23.50 - $30/hr

Support engagement management in pulling performance reporting. A successful candidate would ... Review payments, contractual adjustments, denials, and patient responsibility balances to validate ...

Deloitte

Hospital Billing Operator

San Juan, PR · Remote

$18 - $23/hr

Review patient accounts, charge details, coding inputs, and supporting documentation for billing ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Deloitte

Hospital Billing Coordinator

San Juan, PR · Remote

$50K - $60K/yr

Review patient accounts, charge details, coding inputs, and supporting documentation for billing ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Merck & Co.

As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our ... Account Management, Account Management, Adaptability, Biotechnology, Business Planning ...

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Flexible spending and health savings accounts. * A vibrant community of individuals passionate ...

Encompass Health

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

Manage resources, coordinate patient care from admission to post-discharge, and oversee ... Flexible spending and health savings accounts. * A vibrant community of individuals passionate ...

Nazareno Diabetes Care

PR · On-site

The CES collaborates closely with Clinical Specialists, Account Managers, and other internal teams to enhance patient outcomes, strengthen adherence, and support the organization's clinical and ...

Costco Wholesale Corporation

Pharmacy Manager

San Juan, PR · On-site

$63.75 - $75/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... reimbursement account, dependent care assistance plan, short-term disability and long-term ...

Costco Wholesale Corporation

Pharmacy Manager

Caguas, PR

$63.50 - $74.50/hr

Preserves patient confidentiality. * Approves and submits orders for equipment and supplies. Orders ... reimbursement account, dependent care assistance plan, short-term disability and long-term ...

Baxter

Marketing Manager

Guaynabo, PR

Market intelligence (MS, etc) Competitive intelligence Patient journey Funding flow Market ... Assures adequate training for Therapy Specialists and Key Account Executive and additional ...

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$13/hr

... each patient concerning attainment of case management plan goals and objectives. * Evaluate each ... accounts and other financially-related areas. * Maintains accurate documentation of client case ...

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Patient Accounts Manager information

What are the key skills and qualifications needed to thrive as a Patient Accounts Manager, and why are they important?

To thrive as a Patient Accounts Manager, you need expertise in healthcare billing, insurance processes, and revenue cycle management, usually supported by a degree in healthcare administration or related fields. Familiarity with medical billing software, electronic health records (EHRs), and regulatory compliance systems is essential. Strong attention to detail, problem-solving abilities, and effective communication help manage patient inquiries and collaborate with healthcare teams. These skills ensure accurate billing, timely reimbursements, and positive patient financial experiences, which are crucial for a healthcare facility's financial health.

What is the role of a patient accounts manager?

A patient accounts manager oversees the billing and collections process for healthcare providers, ensuring accurate and timely processing of patient payments and insurance claims. They often use billing software, review accounts for discrepancies, and coordinate with insurance companies and patients to resolve billing issues.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in administrative tasks, patient communication, and medical record management. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training beforehand.

What does a Patient Accounts Manager do?

A Patient Accounts Manager is responsible for overseeing the billing and collections process for a healthcare facility. They manage patient accounts, ensure accurate invoicing, handle insurance claims, and resolve any billing discrepancies. Their role often involves supervising billing staff, maintaining compliance with regulations, and working closely with patients to address payment concerns. Ultimately, they help ensure the financial health of the organization by optimizing revenue cycle management.

What are some common challenges faced by a Patient Accounts Manager and how can they be managed effectively?

Patient Accounts Managers often encounter challenges such as managing high volumes of billing inquiries, staying updated with constantly changing healthcare regulations, and resolving complex insurance claim denials. Effective communication with both patients and insurance companies is crucial, as is maintaining meticulous attention to detail. Proactively implementing robust training for staff, utilizing advanced billing software, and fostering strong collaboration with clinical and administrative teams can help address these challenges and improve efficiency.

What is the difference between Patient Accounts Manager vs Medical Billing Specialist?

AspectPatient Accounts ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles prefer certifications like CPC or equivalentHigh school diploma; certifications like CPC or CMA beneficial
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
ResponsibilitiesOversees patient account processes, manages billing teams, resolves account issuesPrepares and submits insurance claims, processes payments, verifies patient information

While both roles involve billing and patient financials, the Patient Accounts Manager oversees the entire accounts process and team, whereas the Medical Billing Specialist focuses on claim submission and payment processing. The manager role typically requires more leadership and oversight, with similar certifications often valued in both positions.

What healthcare jobs pay over $100k per year?

Patient Accounts Managers in healthcare can earn over $100,000 annually, especially with experience, certifications, and working in large or specialized healthcare facilities. Other high-paying healthcare roles include physicians, surgeons, healthcare executives, and certain specialized nurses, which often require advanced degrees and extensive training.

What is the average salary for an account manager?

The average salary for a Patient Accounts Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and healthcare facility size. Salaries may also include benefits such as health insurance and retirement plans, and the role often requires proficiency with billing software and healthcare regulations.
What are popular job titles related to Patient Accounts Manager jobs in Puerto Rico? For Patient Accounts Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Patient Accounts Manager jobs in Puerto Rico look for? The top searched job categories for Patient Accounts Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Patient Accounts Manager jobs? Cities in Puerto Rico with the most Patient Accounts Manager job openings:
Patient Accounts Manager jobs near you
Infographic showing various Patient Accounts Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Patient Collection Associate (San Juan, PR)

SMITH & NEPHEW SNATS INC

San Juan, PR

$17.25 - $23.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

Life Unlimited.At Smith+Nephewwe design and manufacture technology that takes the limits of living.

Role Overview:

The patient collection associate will support daily collections for surgeries posted in alignment with IC percentages and legal procedures in PR that apply. Will oversee patient's collection percentages and delinquency control in accordance with company, department, and individual objectives.

The patient collector will be responsible for reviewing each account assigned for reconciliation purposes, to manage the appropriate patient information in Webops in accordance with HIPPA law requirements and to determine the best strategy to approach the client. Will also manage to bring in the maximum amount of revenue and past due portion in assigned accounts. In charge of ARPAY's application and dispute management for assigned accounts. Manages and report monthly budget input for assigned accounts and other credit duties. This position requires to work within a dynamic environment where work assignments change frequently and with high volume of activities.

What will you be doing?

  • Will have complete knowledge of patients document control including sensitive information and guidelines for patient collections and co-payments procedure in PR.

  • Patient collections associate will be in charge of daily co-payment and COD collection process through the POS machine and will provide payment confirmation to the patient. This will include updated information in the patient standard forms and in Webops for future reference.

  • Will manage all patient confidential information through the guidelines of HIPPA.

  • Reduce and maintain D.S.O. and delinquency on patients assigned accountsconsistent with company objectives through consistent and effective collection strategies.

  • Will process daily payments, medical information letters and statements for all customers that visit our office. Walk-in patients should be taken to a specific area for data management and confidentiality.

  • Investigate and resolve disputes and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the patient. Should avoid a formal patient claim within the Insurance Companies and the PR precursor department.

  • Will be able to manage high volume of calls and have excellent communications skills to clarify or persuade customers to make co-payments and to avoid impact in the regular process for surgeries posted.

  • Manage all information regarding customer records and data to send formal requests to create new accounts in AX system. In charge of reviewing patient credit limits and request management approvals over regular patient credit limits.

  • In charge of patient's collection letters (phase 1- phase 3) and payment plan proposals.

  • Will send in a monthly basis patients credit notes related to co-payments and COD cases.

  • Reviews files to select delinquent accounts for collection efforts and send account information to management for Kinum additional collection strategy.

  • Inform clients of overdue accounts and amount currently owed and set up repayment plans in cases of second surgery with the same patient.

  • Will manage monthly budget information and analysis for patient's accounts to support PR cash inflow monthly budget proposal.

  • Manages the customer payment information and weekly ARPAY's posted in customer accounts. Creates and maintains databases on activity conducted in all accounts.

  • Prepare monthly reports on current findings and action taken for all accounts under investigation and report to CM.

  • Compliance and regulatory training.

  • Assists in the recommendation of process changes and other customer strategies to upper management.

  • Handle important data and information for bank reports and bank POS machine process and update.

  • Will provide information for external audits, government, HIPPA , compliance and others.

  • Due to the complexity of patient's management position could have other job specifications related to insurance companies claims.

  • In charge of Refunds audit cases documentation submissions to bank. (Evertec audit request)

What will you need to be successful?

Education: Bachelor's degree (B. A.) in Accounting, Finance or Business Administration.

Experience:

  • 4+ experience managing patients' collection within Health industry, IC's or medical devices industry or similar.

  • Experience in customer/patient service.

  • Intermediate English is preferred

You. Unlimited

We believe in creating thegreatest good for society. Our strongest investmentsare in our people and thepatients we serve.

Inclusion+belonging:Committed to Welcoming, Celebrating and Thriving, learn more about employee inclusion groups onourwebsite

Other reasons why you will love it here!

  • Your Future:401k Matching Program, Discounted Stock Options, Tuition Reimbursement

  • Work/Life Balance:Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

  • Your Wellbeing:Medical, Dental,Life Insurance, Employee Assistance Program

  • Training:Hands-On, Team-Customized, Mentorship

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