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Overnight Remote Patient Access Representative Jobs in Puerto Rico

RelateCare

$11/hr

We specialize in connecting patients, providers and caregivers ensuring that patients can access ... Remote

RelateCare

$11/hr

We specialize in connecting patients, providers and caregivers ensuring that patients can access ... Remote

Abbott

Technician I, Remote Care

Arecibo, PR · On-site +1

$13.18 - $25.02/hr

You will have access to: * Career development with an international company where you can grow the ... patient data privacy * Maintain professional, positive and cooperative communications and ...

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Overnight Remote Patient Access Representative information

What is the difference between Overnight Remote Patient Access Representative vs Remote Patient Scheduler?

AspectOvernight Remote Patient Access RepresentativeRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, overnight shifts in healthcare settingsRemote, daytime or flexible hours in healthcare settings
Job ResponsibilitiesHandling patient access, verifying insurance, scheduling appointments overnightScheduling patient appointments, managing calendars during regular hours

The Overnight Remote Patient Access Representative primarily manages patient access and insurance verification during overnight hours, while the Remote Patient Scheduler focuses on scheduling appointments during regular hours. Both roles require healthcare knowledge and remote work capabilities, but differ mainly in shift timing and specific responsibilities.

What are popular job titles related to Overnight Remote Patient Access Representative jobs in Puerto Rico?

For Overnight Remote Patient Access Representative jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Patient Access Representative jobs in Puerto Rico look for?

The top searched job categories for Overnight Remote Patient Access Representative jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Overnight Remote Patient Access Representative jobs?

Cities in Puerto Rico with the most Overnight Remote Patient Access Representative job openings:

Overnight Remote Patient Access Representative jobs near you
Infographic showing various Overnight Remote Patient Access Representative job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, 2% Temporary, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Patient Service Representative - English Speaking, Puerto Rico based

RelateCare

Remote

$11/hr

Full-time

Re-posted 23 days ago

Job description

Job description:

Please note that this role is ONLY open to candidates currently residing in Puerto Rico.

Mission Statement

We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.

Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.

The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.

Summary

We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.

We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.

Shift pattern:

8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.

Key Duties:

  • Receiving inbound calls from patients looking to schedule physician appointments
  • Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
  • Verifying and reviewing patient insurance coverage and benefit eligibility
  • Resolving patient requests efficiently
  • Accurately entering patient data into multiple systems

Candidate Requirements:

  • Must be resident in Puerto Rico
  • Must be able to work remotely
  • Must have fixed line broadband internet connectivity
  • Exceptional customer service skills
  • Empathy and the ability to soothe anxious callers
  • Previous customer service experience (face to face or contact center)
  • Excellent communication skills, both written and verbal
  • Fluent English and the ability to relay information to callers in an easily understood manner
  • Ability to multitask
  • Computer literacy and ability to learn new systems
  • Adaptability to changes in processes and procedures

Job Type: Full-time

Benefits:

  • Employee assistance program

Experience:

  • customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Puerto Rico (Required)

Work Location: Remote

Apply