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Notifymd Jobs in Puerto Rico (NOW HIRING)

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Notifymd information

What is a Notifymd job?

A NotifyMD job typically involves working in a medical call center, handling inbound and outbound calls for healthcare providers. Employees assist with message-taking, appointment scheduling, and providing basic patient information while ensuring HIPAA compliance. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Many positions offer flexible schedules, making them ideal for those seeking work-from-home or part-time opportunities.

What are the key skills and qualifications needed to thrive in the Notifymd position, and why are they important?

To thrive as a NotifyMD Patient Communication Specialist, you need strong customer service skills, familiarity with medical terminology, and the ability to manage multiple phone lines efficiently. Experience with call center software, electronic health records (EHRs), and scheduling systems is highly valuable, and some positions may require HIPAA certification. Outstanding interpersonal skills, attention to detail, and professionalism in communication set top performers apart in this role. These qualities are essential for ensuring accurate information delivery, positive patient experiences, and effective collaboration with healthcare providers.

What are the primary responsibilities and workflow for a NotifyMD Patient Communication Specialist?

NotifyMD Patient Communication Specialists handle inbound and outbound calls for healthcare clients, relay patient messages, schedule appointments, and provide non-clinical information following medical office protocols. They work in a fast-paced environment, often as part of a remote or office-based team, ensuring that all interactions are accurate, timely, and confidential. Specialists frequently collaborate with healthcare providers, staff, and sometimes patients’ families to make sure messages are delivered and addressed appropriately. The role may also involve documenting calls and managing multiple tasks simultaneously, making attention to detail and strong organizational skills crucial for success.

What are popular job titles related to Notifymd jobs in Puerto Rico? For Notifymd jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Notifymd jobs in Puerto Rico look for? The top searched job categories for Notifymd jobs in Puerto Rico are:
Notifymd jobs near you
Infographic showing various Notifymd job openings in Puerto Rico as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 60% Physical, and 40% Remote job distribution.

Premium 2-3hr Remote Call Center Agents - Puerto Rico

notifyMD

San Juan, PR • Remote

$20/hr

Part-time

Posted 17 days ago

Job description

Part-Time Remote Call Center Agents (Puerto Rico Residents Only)
Company: notifyMD I Pay: $20/hour

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

What We Are Looking For

While previous customer service experience is a bonus, it is not required! We are looking for self-motivated, accountable individuals who possess:

  • A warm, empathetic demeanor and the ability to remain composed with update callers.
  • Strong written communication skills and a high attention to detail.
  • A consistent dedication to reliable attendance and strict scheduled adherence.
  • A typing speed of 35WPM and proficient computer skills.

Remote Technical Requirements

To be considered for this role, you must have a dedicated, distraction-free workspace and meet the following remote requirements:

  • PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
  • Screen resolution of 1600 X 900.
  • A wired USB headset with a built-in microphone.
  • High-speed internet that can pass our speed test (No satellite).
  • The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Scheduling and Training

  • Hours: Various Part-Time Shifts, up to 19.5 hours/week
    • Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday)
  • Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set scheduled.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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